Models > 11022032102 > Instructions

11022032102 Kenmore Washer - Instructions

All Instructions for the 11022032102
76 - 90 of 1013
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Motor runs, but tub does not spin or agitate
Woulkd have taken alot less time had I not taken off the control board, back...etc. Laying the unit on its back is perfect. Took it out into the garage when I could have done it in the laundry rooom with very little water loss.
1. Removed all hoses connected to top of motor. This was not very easy since the spring clamps had been in the same place for 20+ years. Also removed all wire harness connected to and from the motor.
2. Removed metal clamps from top of motor unit, and removed the plastic "valve".
3. Removed screws holding in clamps on each side of the motor used to hold motor on motor plate. Removed motor. Trick is to make sure that the back clamp stays in place...makes it a little easier when you go to re install.
4. Cleaned out around agitator shaft, and fitted one side of the coupling and the neoprene type joiner on to the agitator shaft.
5. Fitted other side of coupling on to motor...This is where it got a little tough......and then placed motor unit on the motor plate, making sure to line up teeth to neoprene joiner.
6. Replaced clamps on each side of the motor and screwed in nuts holding them in place.
7. Replaced plastic "valve" and the clamps that hold it in placed...back one is a little tough.
8. Reattached hoses to "valve" and hooked all wire harness back into place.
9.Tested perfect...little burning smell on first spin....but works great now!!
Parts Used:
Direct Drive Motor Coupling
  • Danny from Woodstock, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
3 of 3 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Broken Coupling
Disconnect power & water then drain hoses.
We flipped the washer on it's side to gain access to the bottom. There was no need to take off the back panel. Keep a 5 gallon bucket and a few rags handy for the extra water in the pump line.
Disconnected the wiring harness. Removed the brackets holding the motor. It's a little tight on the back bracket. It has a 1/4" hex nut on the back side, so I used a 1/4" drive socket (see: small). Removed the bolts holding the gear case (this makes it a lot easier). Disconnected the pump hose and rotated the motor & gear box and pulled forward. This gives you access to the coupling. Remove the broken part. Clean the area for debris. NOTE: each part of the coupling has 3 fingers (these are what breaks off), so check to make sure you get all broken parts. Insert the new coupling. It has 3 parts; the plastic fittings go on tight and need to be snug to the shaft. Use a screwdriver handle on the center and tap down with a small hammer. Spray silicone on the rubber coupler to allow a little better slide.
Reverse the process. Line the gear box and motor up and push back into the tub assembly. We used 2 people to do this. It's easier to have someone stand over it and hold / rotate the gear box while the other one can align the motor & bolt everything back on.
It took us an hour, however, if you were doing a couple you could get it down to 30 min. flat.
Go wash your clothes!
Parts Used:
Direct Drive Motor Coupling
  • DEREK from ASHEVILLE, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
3 of 3 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Part was cracked and falling apart
Too simple. The old one practicaly fell off and all I had to do was push the new one into place. It locked itself in and was ready to use.

No more rattling or noise when it runs now.
Parts Used:
Lid Seal
  • Joyce from Dallas, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
4 of 6 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Top agitator did not work
I removed the cover for the softener dispenser on the top of the agitator. Then reached in and removed the cover of the nut and washer which was very sticky and sealed with an o-ring. This took a bit of pressure. Then used a socket wrench with an extension to loosen the bolt and took the whole agitator out of the machine. Then I set the agitator on the floor and with a fine 12 inch long screw driver released the catches while turning and pulling the agitatior with my other hand and holding the lower agitatior on the floor with my feet. I then turned the upper part over and removed the cogs and holding mechanism.
Then I reversed the process after replacing the cogs with the new part. 25 minutes total.
Parts Used:
Agitator Directional Cogs
  • George from Danbury, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
3 of 3 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
The washer pumps but does not spin
I did a Google search for the model number and found this site, PartSelect.com. Based on the diagrams on the site and what I could see underneath the washer, it was clear that the motor coupling was now gone and the shattered pieces of it were all over the floor. So I ordered a new coupling and waited for it to arrive, it was shipped in just a few days. Once I had the new coupling all I had to do was remove a couple of brackets holding the pump onto the motor, and the motor onto the gearbox; unplug the electrical terminals and lift the motor out. There are two halves to the coupling, one sits on the shaft of the gearbox and the other on the shaft of the motor. Both of these are seated into a rubber boot that is also a part of the coupling. Once the motor is sitting on the gearbox with all the coupling parts seated in place, just plug everything back in and replace the brackets. You will need a 1/4 socket to remove/replace the motor brackets. Also, it should be noted that you will want to unhook everything that is hooked to the wall (hoses, power cord) but it assumed you've already done this if you have access the the underneath of the washer.
Parts Used:
Direct Drive Motor Coupling
  • C. Scott from Fremont, NE
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
3 of 3 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Washer tub goes out of balance in spin cycle.
Found leveling spring loose on bottom of washer, the sheet metal on bottom of cabinet ad rusted through. Drilled new hole in sheet metal and installed new leveling spring. Greased hole with blue marine grease so it will last another 40 years.
Parts Used:
Leveling Spring
  • Dale from DOTHAN, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Leaked, disassembly revealed it was the drive seal washer grommet. Drive block was also rusted out and frozen to the washer drum
Disassembled lower part found nothing wrong.
Started disassembly from the top. Immediately ran into trouble not knowing exactly how the tub was anchored to the drive. Once I got down to the tube and drive block there was nothing I could do to go further. I guessed it was a press fit onto the drive, but there were many instructions and I couldn't be sure. Parts Select expanded drawing was the most useful tool; it was correct omitting a few details. Anyhow, cleaning out my garage I found one of my old gear pullers that I could ring to complete the disassembly. All the sudden I was in business, pulling the washer drum off the drive block and shaft, getting down to the leaky lower seal. A that point it was just a matter of cleaning everything up and buying all the rusted out parts to reassemble. I spent $150-200 on parts, but its completely rebuilt now and runs like a charm. Probably have around 20-50 hours all told, into the repair. Most of this was reading instructions, watching videos, and trying to figure out the rest (3). Doing the actual work spread over time until my wife and sons threatened to throw the thing out. Never. Once I decide I'm gonna do something, I do it. LOL!
Parts Used:
Cabinet Retaining Clip
  • James from ARVADA, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
3 of 3 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Drain hose leaking
Followed instructions other customers provided for hose installation. Haven't installed agitator dogs yet. Need to watch the video on your web site.
Parts Used:
Drain Hose with Clamp
  • Maryanne from BEND, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
3 of 3 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
pump did not pump water out
Put new one on work good, but now can't pump no more .the problem now is the spin cycal broke and I not going to fix it. Thank for the part work good.
Parts Used:
Direct Drive Water Pump
  • Brian from HUMMELSTOWN, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
3 of 3 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
rubber seal broke aprt
slid the old seal off the lid and the new one popped on so easily
I do so many self- repairs at home now this was not even an issue.
Parts Used:
Lid Seal
  • Lisa from North Attleboro, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
3 of 4 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
washer wouldn't drain
removed water lines from back of washer. tilted washer to get access to the pump/ removed 2 hoses at pump and removed to snap clips attaching the pump. easiest repair i ever did. washer works fine now.
Parts Used:
Direct Drive Water Pump
  • ed from pittsburgh, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
3 of 4 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Water Pump leaked
We unscrewed the two screws at the back of the control panel. Holding the control panel on both ends
we pulled it toward the front of the machine, slightly and gently lifting it at the same time, removing it from the metal surround. Holding the control panel up off of the surround we rocked the surround forward and lifted it off the washing machine frame.
We could see where the leak was coming from. We took the hose clamps from the two ports, then
using a pair of pliers pulled the two clips that are holding the pump onto the shaft protruding from the
electric motor. We matched up the part on the web sight. Ordered the part then when it came in we just reversed the order putting the machine back together. The hardest and most time consuming
thing about this repair was the clean up of the washing machine. (Dirt and soap residue does
build up on the inside of the wash tubs.)
Parts Used:
Direct Drive Water Pump
  • alan from american fork, UT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench set
3 of 4 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Tub would not agitate
I had given up on repairing the machine and placed order for a $650 washer. After returning to home from this shoping, I wanted to know possible problems with the current machine and came across a story on your web site attached to the Coupling parts description. It described the repair details. Encouraged I placed order for this $15 parts and repaired in an hour, saved the replacement machine cost. Thanks a lot
Parts Used:
Direct Drive Motor Coupling Agitator Directional Cogs Tub Wear Pads - Package of 3
  • A from Hudsin, OH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench set
5 of 10 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Top section of agitator was slipping.
I ordered the new cogs but didn't want to wait the few days for them to arrive. So I decided to try and temporarily repair the old ones. After looking at the picture of the new ones on this site I realized that the teeth were just worn down. I took all four of them out and used a grinding disc to carve the teeth down deeper. They were not perfect. (I would recommend holding the teeth with a vise.) However, after reinstalling the cogs the machine worked perfect and that was two weeks ago. I'm not going to install the new ones until I have to.
Parts Used:
Agitator Directional Cogs
  • Stephen from Hot Springs, AR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
3 of 4 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
washer tub did,nt spin
leaned washer back on wall at or more than 45degree undid two screws off of motor. pulled old part off put new on reinstalled motor Done
Parts Used:
Direct Drive Motor Coupling
  • Patrick from Floyds Knobs, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
3 of 4 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
All Instructions for the 11022032102
76 - 90 of 1013