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11020942990 Kenmore Washer - Instructions

All Instructions for the 11020942990
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My washer quit agitating
So I took apart the agitator and found that it was just worn down. So I ordered the new part on a Friday and recieved it over the weekend! It took me about 10 minutes to get it back together and works like new. Thank you PartSelect!!
Parts Used:
Agitator Cam Repair Kit
  • Pamela from Oceanside, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
5 of 7 people found this instruction helpful.
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washer shakes and was very noisey
researched the problem from the web-site.found the three most common things that would cause the problem.inspected the washer to see if there was evidence that one of the described parts had falled,and found that the tub wear pads were missing do to wear.simply replaced and it solved the problem. Thanks for the information.
Parts Used:
Tub Wear Pads - Package of 3
  • william from lindside, WV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
5 of 7 people found this instruction helpful.
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washing machine stuck on drain cycle
Siphon break kit keeps washing machine from continuing to siphon after rinse/cycle -- like emptying a pool with a hose. Fixed the problem of the tub never filling due to siphon draining out water as it's being put in.
Parts Used:
Siphon Break Kit
  • Matthew from Wauwatosa, WI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
15 of 37 people found this instruction helpful.
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pipe had a hole
I pulled the hose off and notice their was a part # and I went online and type the part # and showed the part and cost. I order it and receive it within 3days. when the part arrive I replace the hose in minutes. If I can do so can you its that easy.
Parts Used:
Tub-to-Pump Hose Kit
  • eddie from lockesburg, AR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
6 of 10 people found this instruction helpful.
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Tub not spinning or agitating, but could hear motor working.
Disconnected power, all hoses. Tilted washer backward to see underneath. (Placed sturdy 6" high object under back of washer to keep it from going flat on ground and possibly damaging hose connects). Looked for area where motor and transmission connect. Saw broken part (coupling). After trial and error, figured out how to remove pump and then motor, by removing strap type holding clips, and then broken part was accessible. Ordered part online and was easy to install and reassemble washer now that I knew how it came apart. If I had known the part name or number beforehand, I could have watched the replacement instruction video on this site, but I figured it out anyway, and I did it without removing the whole control switch panel and side panels/body of washer, like they do in the video. But..I guess they had to do that to give you a good view of all the parts and things they were removing underside. I recommend watching video for this part install,so you see what needs to be removed and how underneath, but then just tilting washer back to access underside, without all that control panel and sides removal.
Parts Used:
Direct Drive Motor Coupling
  • MICHAEL from CLEARWATER, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
4 of 4 people found this instruction helpful.
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Washing machine making a grinding noise
Purchased and installed PS1485646 COUPLING, MOTOR (Direct Drive Coupling). We googled "Washing Machine making a grinding noise. Several people suggested coupling probably broken. We located some instructions online regarding dis-assembly, sure enough,the coupling was broken. We ordered the part from Partselect.com. It arrived in three days, replaced the broken coupler. Washing machine back in business for around $20. Hooray! Thanks, Partselect!
Parts Used:
Direct Drive Motor Coupling
  • Tracy from Yuba City, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
4 of 4 people found this instruction helpful.
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washer wouldnt agitate or spinn but would drain?
So i replaced the above parts pulled gearbox put new oil in all looked good but when i tryed it filled started spinning for a few sec.then quit again?was makeing a clicking sound so i layed on the floor and the drive coupling was spinning so i took the water pump off and it started agitating and spinning. found about a 6 in.thin piece of wire in it, dont know where it came from but installed a new pump and it works like a new one !!!
Parts Used:
Direct Drive Motor Coupling Agitator Directional Cogs Clutch Lining Kit
  • lester from Belleville, WI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
4 of 4 people found this instruction helpful.
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The middle tub would not come out
Sprayed wd40 - limescale - boiling water , NOTHING WORKED after half an hour reapeted spraying and pulling the tub and shaking it back and forth - still nothing
Finally I replaced the center nut loosely than putting a piece of wood on top of it and with me holding the tub slightly high - my wife than whacked it hard several times , I also was turning the tub every whack
When it came out it was full of rust and grime - it would have never come out without what we did
Replacing the the rubber washer was easy - machine works and no more leaking- thank you for your video which really helped to start the job
Parts Used:
Centerpost Gasket
  • Jayanti from SNELLVILLE, GA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
5 of 7 people found this instruction helpful.
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washer wouldn't spin with load, then not at all with rapid clicking sound
Clutch was noticibly worn compared to new part. Direct drive flange had broken, this part should be steel. found a you tube video that was simple to follow. no problems
Parts Used:
Direct Drive Motor Coupling Clutch Assembly
  • Lou from ATLANTIC HLDS, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
4 of 4 people found this instruction helpful.
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Broken Drain hose
to change it was 1,2,3
thank you guys
Parts Used:
Drain Hose
  • Armando from Graham, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
4 of 5 people found this instruction helpful.
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The lid seal cracked and came off causing vibration
Slid the replacement on the lid and it worked like a charm - no more vibration.
Parts Used:
Lid Seal
  • David from Brookhaven, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
4 of 5 people found this instruction helpful.
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Old seal fell a part and caused bad virbrations
Slid off the old and slid on the new part. Actually my wife did it with no help and was rather pleased with her self on not needing any help except ordering it.
Parts Used:
Lid Seal
  • Michael from Tinley Park, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
4 of 5 people found this instruction helpful.
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direct drive washing machine not spinning
Direct drive, no belt. Motor sounds like it's spinning but the agitator is not. Bought the coupling (that goes between the motor and the transmission) and replaced it in less than 15 minutes. Two screws and two clips to open the cover. Two clips to move the water pump out of the way. Two screws and two clips to take out the motor. Replace the coupling and reverse the steps.
Parts Used:
Direct Drive Motor Coupling
  • Hoang from Fairfax, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
4 of 5 people found this instruction helpful.
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the washing machine would pump the water out, but the agitator would not spin, and it was making noise.
The video that was shown about how to perform the repair was spot on. I wasn't sure exactly what part I needed. I took the advise from you stating that these symptoms I described usually meant that the part I ordered was the correct repair In 65% of the cases. I was delighted to see that when I followed the instruction video, and the motor was removed, there was my coupling, In several pieces. At that point I knew that I ordered the correct parts.
Thank You,
Mario for Eastchester, NY.
Parts Used:
Direct Drive Motor Coupling
  • mario from eastchester, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
5 of 8 people found this instruction helpful.
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Leaking water inlet hoses.
Removed the old hoses and screwed on the new hoses.
Parts Used:
Inlet Hose - 5 FT
  • Helen from NASHUA, NH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
4 of 5 people found this instruction helpful.
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All Instructions for the 11020942990
106 - 120 of 1196