11016962500 Kenmore Washer - Instructions

Tip the machine against the wall. Remove two screws that hold the motor clips in place. Pull the motor off the frame. Pry the coupling off the motor and the gearbox, install the new coupling and reistall the motor.

Once I supported the washer to get access from the bottom, I disconnected the two hose clamps with my pliers, pulled the hoses off (make sure you have a towel handy to catch the excess water), pop the two retaining clips holding the pump to the motor, replace pump and hook everything back up. Couldn't be any easier. PartSelect.com is AWESOME.

First I unpluged the electric plug, disconnected the hoses and laid the washer on it's side for easy access. I then removed the motor wiring harness and the pump hoses. I then supported the drum with wood blocks and then removed the mortor mounting straps. Pulled the notor out and removed the old coupling. After installing the new coupling I reinstalled every thing in reverse order.

took the frame off washer was full of water drained as much as i could took washer frame off leaned washer back got water every where cleaned up water put on new parts put back together works fine now hardest part was getting washer cover back on frame

First I turned washer on its side. I removed clamps on hoses that connect to water pump.Then I removed hoses and clips that hold water pump. I moved water pump to side and removed clip retaining screws. Took screwdriver and pryed clips from motor. Removed motor. Pryed old coupler off motor then pryed old coupler off transmission. Took a drift and hammer and drove coupler half on motor then drove other half on transmission. Put rubber coupler middle on transmission coupler. Installed motor on transmission, put clips back on motor and retaining screws. Installed water pump and retaining clips. Put hoses back on water pump.
You cant see clip retaining screws you have to feel around for them.

removed one bolt in center of agitator, removed plastic cog holder and dropped in 4 new cogs. Very easy repair.

Removed top cover cap, used socket and extension to remove agitator hold down bolt, removed agitator from machine. used screw driver to release locking tabs on center cone section to access location in which to fit the cogs. the cogs have a round end which fits into a slot which holds the cogs in position,snapped center cone back into place, put agitator back into washer, replaced hold down bolt,replaced cover cap and we were back in business.

I used a 1/4 inch ratchet with an extension and a 7/16 inch socket. Removing that bolt was easy. The entire agitator assembly came off. Getting the upper agitator to come off (to separate it from the bottom agitator) was the hard part.

I have an older washer, so mine was different from the video found on this site, but I do remember the guy saying that there were some tabs you may need to "remove".

So looking down from the top, you can see that there are two tabs that stand up vertically. These are holding the upper agitator locked to the lower agitator. I had to use a flat head screwdriver and a phillips screwdriver and a hammer to break off these tabs so that they would be out of the way and allow the upper agitator to be removed, so that I could get to the cogs to replace them. (Don't worry about busting these tabs off because the bolt you initially removed holds it all together in the washer.) After taking those tabs off, replacing the cogs and re-assembling everything was easy. Those tabs were a bit stubborn though. Overall, worked great. I'm glad I got that fixed. The washer works like a champ now and I can do large loads again.

Removed agitator cap, removed bolt holding agitator to post, replaced cogs in holder. The teeth on cogs had worn off over time, I had checked it out previous to ordering parts and knew it only needed the new cogs. 20 yr old machine and after repair still works like new. Shipping was super fast 2 days.

Coupling bad. Turned washer upside down, removed hoses from pump on back of motor, removed two leads from the capacitor, removed the wiring clip from the motor. Pulled the two clips from the pump and removed. Unscrewed screws in the two clips and removed from motor. Pulled motor, removed bad coupling, removed a cover plate that had two screws. Installed coupling, lined up motor & coupling and reversed the uninstall procedure. Washer now works great!!

Just had to remove cap on agitator and replace new rubber seal.

plugged in the water hoses and placed it back in place, and presto, it saved me a lot of money!

I found a repair video on You tube by Parts Select. I ordered the pump and it could not have been easier. I probably saved $200. The hardest part was lining up the cabinet to put it back in place. Patience & you'll get it. Thanks.

Two screws on the back of the washer releases the top control panel. Then unplug one plug and hang the top over the back of unit. Two clips removes the sides and top which gives you access to the pump. You then remove the two hose clams and the hoses and two more clamps hold the pump on. Reverse the process hook up the water and plug it back in.

This was a simple repair. I simply placed washer on its back. Then used some channel lock pliers to remove the clamps and hoses. Released the clips holding the pump in place. Removed the pump. Reversed the order and it was complete.