How To Fix Refrigerator That's Not Dispensing Ice | Fridge Repair
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REPAIR > REFRIGERATOR > NOT DISPENSING ICE

How To Fix A Refrigerator That's Not Dispensing Ice

Arguably the hardest working appliance in the home, a refrigerator is something you can’t live without. If your fridge is not dispensing ice, don’t give up – we can help. We’ve compiled a list of the most common parts that cause not dispensing ice. You can use this information to troubleshoot your own refrigerator and then enter your model number into the search box to find the right part that will fit your fridge. Searching with your model will also give you access to even more information about this symptom and instructions on how to install your repair part.

Ice Bucket Auger Motor

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    - Customers rate this repair as Easy
    - 30 - 60 minutes
    We have 82 installation instructions
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    The Ice Bucket Auger is located in the ice bin and when the dispenser is activated, will rotate to pull the ice forward to the outlet chute of the bin. The auger is driven by a motor mounted behind the bin with a set of drive forks on the gear box shaft. The gear box turns very slowly but has lots of power to push the ice. If the auger is not turning you should first verify the motor is operating. The motor/gear box normally makes enough noise that you can hear it with the freezer door closed.

    If the motor is not operating then you can check it for continuity with a multi-meter. Remove power from the appliance before performing this test. If the motor has continuity then you should verify that the motor is receiving power when ice dispense is selected. This is a live voltage test and should only be performed by a qualified person. If no power is being supplied to the motor terminals then you should inspect the control actuator and switch.

    Ice Dispenser Actuator

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      - Customers rate this repair as Easy
      - 15 - 30 minutes
      We have 179 installation instructions
      We have 2 step-by-step videos

      The ice dispenser actuator is the mechanical part that activates the dispenser micro switch. It is normally a plastic lever that pivots when depressed by your tumbler, and it may be covered with a soft plastic pad. You can usually hear a click when the switch is contacted. If the auger motor and dispenser door are not receiving power, then you should inspect the actuator and switch. Remove the control panel cover and verify that the actuator contacts the dispenser switch properly and if not, check the actuator housing bracket, switch mounting bracket and the actuator pivot. Replace any defective parts. If the actuator is contacting the switch, you will need to check the switch or control board for the source of the problem. You should disconnect power to the appliance when working near electrical circuits.

      Micro Switch

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        - 15 - 30 minutes
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        The dispenser micro switch is a momentary contact switch that when activated it will supply power to the auger motor and the solenoid for the dispenser door. The switch sits behind the pad or lever that is pressed to dispense ice. You will need to remove power to the appliance and then remove the control panel cover to access the switch. You can check the continuity of the switch with a multi-meter.

        Dispenser Control Board

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          - Customers rate this repair as Easy
          - 15 - 30 minutes
          We have 133 installation instructions
          We have 1 step-by-step video

          Some models of refrigerators use an electronic control to supply power to the auger motor and dispenser door solenoid. If you have verified that they are not getting power and the actuator and switch are operating properly, then you may have a defective electronic control.

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            We’ve identified the most common parts that can cause will not dispense ice for the refrigerator, but there are other parts that could be at fault. If you are unable to fix your fridge with the information above, enter your model number into the search box for additional repair help. Searching with your model number will give you access to all parts and schematics, symptoms for your specific refrigerator as well as all installation instructions and videos.