Quick Question!

Have you ever purchased from PartSelect.com before?

972325-1-S-Whirlpool-8194001           -Door Balance Link Kit
972325-1-S-Whirlpool-8194001           -Door Balance Link Kit 972325-2-S-Whirlpool-8194001           -Door Balance Link Kit 972325-3-S-Whirlpool-8194001           -Door Balance Link Kit https://www.partselect.com/Schematics/Whirlpool/GWOHKAJE.gif

Door Balance Link Kit

Your Price

$17.53
Order within the next 10 hrs and your part ships today!
Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS972325
Manufacturer Part Number 8194001
Manufactured by Whirlpool

This part is a door balance link kit, also sometimes known as door cable or door spring cable kit, that helps support the door as it opens and closes by connecting to the dishwashers door hinges. The kit includes two door balance links and two door balance mounts with wheels, which will replace both the left and right sides. The only tool needed is a 5/16 nut driver. Before removing the existing kit, take note of how the door balance link kit is assembled for a smooth replacement process. It is recommended to check the door springs in case they need to be replaced as well.

This part works with the following brands: KitchenAid, Kenmore, Whirlpool.

This part works with the following products: Dishwasher.

This part fixes the following symptoms:

  • Door latch failure.
  • Door won’t close.
  • Noisy.
  • Leaking.
  • Will Not Start.

Videos For installing this part.

Questions & Answers

Ask our experts a question on this part and we'll respond as soon as we can.

Most Helpful

Question:

I’m having problems with my dishwasher door. I recently replace the ropes and then I replaced the pulleys and yet the door is still flimsy and barely holding itself up. I need advice on how to move forward

Liam
Answer:

Hi Liam, based on your description you should check the springs on the door. It sounds like they are weak, which would cause the door to act that way. You should also check to see if the springs are in the right place on the base. Please let us know if you have any further questions!

6 people found this helpful.
Question:

So one of the links broke on my dishwasher and I have to buy this kit to fix it. I know the kit comes with 2. So my question is do I have to replace both or can I just save one for a rainy day?

Simon
Answer:

Hi Simon, although you do not have to replace both sides together, we do recommend doing so. This is because it will create an even wear, and the unbroken one has potentially been weakened. Best of luck with this repair!

5 people found this helpful.

Most Recent

Question:

I can't reattach the lower arm that sprays there isn't anything for it to clip onto. I have a Kenmore quiet guard

Sarah for model number 58715142400
Answer:

Hi Sarah, Thank you for the question, I suggest maybe checking the diagrams for your model number to see if you are missing any parts. There should be a Spray Arm Nut, PartSelect Number PS420799. Then there should be a Base Filter Part Number PS3655066 and then the Filter Ring, Part Number PS420499. These parts should fit all together. Hope this helps!

Question:

The dishwasher door is extremely heavy when lowering to put dishes in. What part would you suggest i need to fix the problem?

Deborah for model number 66513793K603
Answer:

Hi Deborah, Thank you for your inquiry. The door balance link kit is the most likely cause for this, I would also suggest checking your hinges and checking your door springs as well. Good luck with your repair.

Question:

My dishwasher is being the biggest pain!! I just recently had a repair man in here and I don’t want to do that again so i’m looking for help on how to fix it, or even just diagnose it. The door wont close properly and I think it has something to do with the alignment. Its not completely straight, and tbh looks a little lopsided. What should I do

Jade
Answer:

Hello Jade, by the sounds of things your dishwasher door has been lifted off the hinge pin. To fix it you must lift the door, and see if you can pop it back on to the hinge pin. If you are not able to, you may need to pull the unit outwards to access the hinge assembly. If you cannot get the door back onto the hinge pin, you may need to replace the hinge assembly because it may be damaged. I hope this helps.

3 people found this helpful.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.9 / 5.0, 178 reviews What's this?
 

1 of 1 people found this instruction helpful

Parts Used:
  • Door Balance Link Kit
Level of Difficulty: Easy
Time to do repair: Less than 15 mins
Tools: Nutdriver, Screw drivers
Customer: Scott D. from O'fallon, MO

Door balance springs disconnected, not offsetting weight of door.

The door balance springs are connected to the door via a nylon cable which snakes through a couple of pulleys. The plastic fastener on the end of one of these cables separated, so the one remaining spring was not able to offset the weight of the door. Easy to fix, just slide the unit out about 15 inches (remove base plate, and undo a couple screws on top) then replace cables. You can buy just the one cable, or for a couple bucks more, both L&R cables and new pulleys. Replaced the pulleys on my unit at the same time (remove one screw and twist out) since the replacement parts were of better quality than my factory parts. Don’t pay a repair guy $250 or more to fix this for you. It’s easy.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

1 of 1 people found this instruction helpful

Parts Used:
  • Door Balance Link Kit
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Screw drivers
Customer: Mary from Stillwater, MN

Spring broke on door

We pulled the unit out and were able to easily see where it broke. We replaced it relatively easy, pushed dishwasher back in; however, somehow the pump seal got broken in the process so now we have to replace the pump. This was totally unrelated to this repair - only can assume it happened when we pushed the unit back into place.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

1 of 1 people found this instruction helpful

Parts Used:
  • Door Balance Link Kit
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Pliers
Customer: Gary from Florence, MT

The right hand nylon link broke & the door would fall open with the spring tension gone

remove the bottom plate with a nut driver and back off on the front leg adjusters. Slide out the dishwasher approx 8-10 inches and remove the broken link. The new one goes on easily. Look at the opposite side if in doubt as to how to attach. Slide the unit back in and tighten the leg adjusters until the unit is secure. reattach the lower front panel which hides the leg adjusters, etc. You're done!

Help other customers find the most helpful instructions.

Were these instructions helpful?   

1 of 1 people found this instruction helpful

Parts Used:
  • Door Balance Link Kit
Level of Difficulty: A Bit Difficult
Time to do repair: 30 - 60 mins
Tools:
Customer: Steven from De Forest, WI

Nylon clip broke holding door/spring assembly

Remove two screws then the two toe-panels. Use a flashlight to locate spring and the hole in the metal frame near back of unit about an inch off the floor. Look at opposite side of unit to see how the working link is routed. Place correct end of the link over one end of the spring and wrap a piece of tape around nylon clip and spring end (just to save frustration of having it fall off while you attempt to complete this task). Tie a loop in the end of each end of the piece of string you supplied. Loop one loop around the spring end with the link clip and feed the other end of the strings loop out the front of the dishwasher at the bottom near the lowermost pulley. Reach under the dishwasher and hook the spring to the frame. Keep tension on the string and feed the link cord out the front of the dishwasher near the front bottom near the lowermost pulley. Loop the exposed end of the self-supplied string around the center of the flashlight handle. Have an assistant pull firmly on the flashlight/string stretching the spring (not too much to over-stretch the spring, but give yourself a little slack too). Serpentine the link cord around the two nylon pulleys. Make sure the rope side of the link clip is toward the back of the dishwasher. Place the link nylon clip over the metal door lever and into the appropriate slot. Have your assistant slowly release tension on the spring/string. Reach under the dishwasher and remove the looped string from the spring end and remove the string. Replace the toe-panels. I did the right side this way, the left side is up against a wall and I might have had additional problems, but it is hard to say since I did not replace the left link. I thought this easier than removing the dishwasher, inlet and outlet as I have done that several times and it can be a pain as well. Good luck!

Help other customers find the most helpful instructions.

Were these instructions helpful?   

1 of 1 people found this instruction helpful

Parts Used:
  • Door Balance Link Kit
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Andrew from Mansfield, TX

Door pulley rope broke

Turned off power to dishwasher.
Removed screws from dishwasher retaining clips.
Pulled out dishwasher.
Removed broken rope.
Installed replacement and put everything back together.
Very easy repair. The spring is very strong and extra hand can be helpful, but not required.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

1 of 1 people found this instruction helpful

Parts Used:
  • Door Balance Link Kit
Level of Difficulty: Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Ronald from Manhattan Beach, CA

Door counter-weight link broke

Followed the parts list diagram and confirmed with the link on the other side of door. Hooked the plastic attachment to the door, threaded the string around the plastic pulleys, attached the spring and mount it to the back of the dishwasher. that was it! Very easy to do. Hardest part was sliding the dishwasher out and in.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

1 of 1 people found this instruction helpful

Parts Used:
  • Door Balance Link Kit
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Screw drivers
Customer: michael from boca raton, FL

Plastic piece broke

last time this piece broke, I called a tech and $150 to fix. I am not much of a do-it-yourselfer, but this was very easy. Removed to screws. I then pulled out dishawasher from cabinet. Removed plastic piece, replaced part, pushed dishwasher back and put in screws.

Easy, easy, easy. Appliances use to be built with metal parts that did not break as often.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

1 of 1 people found this instruction helpful

Parts Used:
  • Door Balance Link Kit
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Pliers
Customer: kimberly from north palm beach, FL

Dishwasher door became very heavy to open and would not spring closed

First I turned off the water and power to the dishwasher.I removed the two screws on the front bottom cover plate, removed the plate. Removed the two nuts and bolts holding the dishwasher in place between the cabinets. Then I pulled the dishwasher out about 6 to 7 inches so I could see the spring, pulley and rope connections. Then I saw the rope on the right side of the door bottom had pulled through the connector. I ordered the part and next day delivery was great.(excellent service). The repair kit comes with both sides parts but I only needed one(for now). I reconnected spring to rope connector and threaded through pulley and to the door and job was done. A little difficult stretching spring so I put a long piece of wire to hold spring tight while connecting to rope but I worked out great. My husband said "great job, honey". I saved a $150 repairman bill....now I might go shopping (ha ha) Kim

Help other customers find the most helpful instructions.

Were these instructions helpful?   

1 of 1 people found this instruction helpful

Parts Used:
  • Door Balance Link Kit
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Sophie from Brooklyn, NY

Door got very heavy and wouldn't support itself

Removed 2 screws that held unit under counter. Slid diswasher out about half way; reattached metal spring in back and removed broken string. Attached replacement string to spring and threaded through wheels (copying other side), then attached string to door. Tada! Done. Will never pay a call-out fee again (for this problem anyway...)

Help other customers find the most helpful instructions.

Were these instructions helpful?   

1 of 1 people found this instruction helpful

Parts Used:
  • Door Balance Link Kit
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Jeffrey from Petaluma, CA

No spring tension to dishwasher door.

After pulling the dishwasher out of the cabinet (2 screws held brackets to the underside of the counter - accessible when the door is open), I removed the broken link pieces, re-attached the springs and routed the link line around the pulleys. No need to re-set the spring tension as it was adjusted properly.

Was able to download a PDF manual from Sears for the dishwasher, so had the necessary information in the event adjustments were necessary.

I bought spare links as the dishwasher was less than 3 years old, and I expect them to fail again.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

1 of 1 people found this instruction helpful

Parts Used:
  • Door Balance Link Kit
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Pliers
Customer: Christopher from Englewood, CO

Broken door tension spring mechanism

Disconnect top screws
Pull dishwasher out halfway
Notice how the other side is connected
Thread cord, use pliers to pull spring to connect.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

1 of 1 people found this instruction helpful

Parts Used:
  • Door Balance Link Kit
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Tim from Sugarland, TX

Door balance - the nylon cord broke

Received the part. No instructions came with it. Luckily it was pretty simple to figure out. i removed the appliance from under the counter, saw how the part was attached on the other side and simply replaced the other side that was broken. Easy.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

1 of 1 people found this instruction helpful

Parts Used:
  • Door Balance Link Kit
Level of Difficulty: Easy
Time to do repair: Less than 15 mins
Tools: Pliers, Screw drivers, Wrench (Adjustable)
Customer: Dennis from Fairfax, VA

Lanyard on one side of door broke, so sudden heavy door and hazard to others

Thank you for letting me share my repair experience with you.
I removed the two screws that hold the diswasher to the wooden cabinet. Lowered the leveling adjustment screws on bottom of unit, then slid out the diswasher from inside the cabinet.
Then ordered the new lanyard. Waited one week day and the order arrived via mail. It has two lanyars and new rotating pulley assemblies for both sides of the door. I loosened the bottom screw on the old pully assembly and refitted the new pulleys in same location. (very easy). I then refitted spring to back of unit (with blue line toward front), then fitted the lanyard to the spring. Pulled lanyard thru the pulley. Had to have nice wife connect the other side of the lanyard to the post as I extended the spring on the side of the unit. We completed same steps on other side of the unit. After completing the door lanyard repair, I slid the dishwasher in the cabinet, re-leveled the unit with the front adjustment screw, then incerted the cabinet screws into the wooden cabinet. I feel this was quite a savings to us. Thanks to nice individuals on the internet and partselect.com, who provided excellent service to me....and my family. I also can see the end result of my effort, which is a nice feeling.
Thank you.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

1 of 1 people found this instruction helpful

Parts Used:
  • Door Balance Link Kit
Level of Difficulty: A Bit Difficult
Time to do repair: 30 - 60 mins
Tools: Pliers, Screw drivers, Socket set
Customer: gary from morris plains, NJ

Broken link-caused door to drop down

The hardest part was pulling the unit out. Ours required the electric to be disconnected. First turn off breaker, then disconnect electric, then remove the 2 screws in the sides that keep it in place (located on top for non-stone counter). Slide unit out. Next remove the spring and connect the loop from the link to the spring. The other end of the spring goes in the hole next to the rear leg. Pull the string so there is enough slack to loop the spring aroung both pulleys and then slide the end over the hook on the bottom of the door. Use the other side as a guide. Slide unit back, hook up electric, replace mounting screws. Turn on breaker.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

1 of 1 people found this instruction helpful

Parts Used:
  • Door Balance Link Kit
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers, Wrench set
Customer: Armand from Westfield, MA

Door spring cable broke.

Shut off elec. and water. remove bottom plate and 2 screws holding the unit to the counter top.
disconect elec wires to unit and remove water line.
Pull unit out from counter and replace cable to spring the same way as the unbroken side.
Slide unit back and reverse hookup.
My only problem was that the part they sent me was about a 1/2" shorter the the original and the door is hard to open.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

Model Cross Reference

This part works with the following models:

PartSelect Number: PS972325
Manufacturer Part Number: 8194001
Brand Model Number Description
Kenmore665110739120Dishwasher
Kenmore665110739130Dishwasher
Kenmore665110739140Dishwasher
Kenmore665110739190Dishwasher
Kenmore66513102K900Dishwasher
Kenmore66513102K901Dishwasher
Kenmore66513102K902Dishwasher
Kenmore66513103K900Dishwasher
Kenmore66513103K901Dishwasher
Kenmore66513103K902Dishwasher
Kenmore66513104K900Dishwasher
Kenmore66513104K901Dishwasher
Kenmore66513104K902Dishwasher
Kenmore66513109K900Dishwasher
Kenmore66513109K901Dishwasher
Kenmore66513109K902Dishwasher
Kenmore66513112K700Dishwasher
Kenmore66513112K701Dishwasher
Kenmore66513112K702Dishwasher
Kenmore66513113K700Dishwasher
Kenmore66513113K701Dishwasher
Kenmore66513113K702Dishwasher
Kenmore66513114K700Dishwasher
Kenmore66513114K701Dishwasher
Kenmore66513114K702Dishwasher
Kenmore66513119K700Dishwasher
Kenmore66513119K701Dishwasher
Kenmore66513119K702Dishwasher
Kenmore66513122K700Dishwasher
Kenmore66513122K701Dishwasher