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See part 815 in the diagram

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Evaporator Drip Pan

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$31.28   In Stock

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PartSelect Number PS964475
Manufacturer Part Number WR17X11843
Manufactured by GE
Product Description

Evaporator Drip Pan Specifications

This is the replacement evaporator drip pan, also known as the drain trough, for your refrigerator. You will find the drip pan in the fresh food section of the refrigerator. It collects any water that may drip off the evaporator. If your drip pan is rusted, or is leaking into the refrigerator, you may need to replace it. Before you install the new drip pan, you will want to thoroughly clean the areas around the evaporator to ensure there is no more remaining rust or debris. This part is sold individually and is an OEM part sourced directly from the manufacturer.
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Troubleshooting
This part fixes the following symptoms:
Leaking
This part works with the following products:
Refrigerator.
This part works with the following products:
General Electric.
Part# WR17X11843 replaces these:
AP3796479, WR17X11708
Questions and Answers

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    Robert
    September 27, 2017
    The trough pan leaking, how do you get to the trough for replacement?Thanks
    For model number PSCS5RGXCFSS
    Hi Robert, Thank you for your question. You would have to tilt the evaporator out of the appliance to be able to see the screws that are keeping your trough attached to the evaporator assembly. I hope this helps. Good luck with your repair.

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    Mark
    August 9, 2017
    Trough drain asm - part # 815, can this part be installed separately from the other parts of the evaporator. In other words is it stand alone?
    For model number PSCS5RGXCFSS
    Hi Mark, Thank you for your inquiry. No, I believe that this part is actually attached directly to your evaporator. Good luck with your repair!

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      Customer Repair Stories
       Average Repair Rating: 3.0 / 5.0, 5 reviews. What's this?
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        Trough Drain pan was rusted
        First I removed the shelving from the refrigerator side I then removed the cover to the refrigerator condenser which consisted of a plastic cover and a styrofoam inner chamber cover. The Condenser is held in place with two stainless phillips head screws. I removed the screws and gently pulled the condenser forward so that the Drain pan could be easily removed. The drain pan is made out of thin sheet metal with a galvanized coating that will not hold up it will start rusting in a short time. I inspected the drain pan cleaned it up with a little Muretic acid and it had too many rust holes so I couldn't repair it. I ordered a new Drain pan on Part Select and when it came in I washed it and dried it completely then I sprayed it with Cold Galvanizing compound with zinc particles. You can get this from Home Depot on the spray paint isle. Hopefully the spray Galvanizing will keep it from rusting in the future and leaking inside the refrigerator. The Trough Drain Pan should have been made of Stainless sheet metal or plastic I don't really know why they used the galvanized coated pan. Everything went back together in reverse with no problems. Hopefully this drain pan will last longer than the first drain pan because it was only 4 years old. I remember when the older refrigerators would run for decades.
        • Gregory from El Dorado, AR
        • Difficulty Level:
          Easy
        • Total Repair Time:
          30 - 60 mins
        • Tools:
          Screw drivers
        97 of 100 people found this instruction helpful.
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        not cooling, water in refrigerator
        For several years, had problem with water accumulating in the bottom of the refrigerator...took out the "custom cool" drawer and assigned my kids the responsibility to dry it out daily after supper (about a fourth of cup of water daily)...the water was condensing and dripping down the left side of the refrigerator... NOT coming from the refregerator evaporator drip pan area. Then the refrigerator and freeezer had erratic cooling...paid 4 grand for this GE stainless steel on the front/sides frig about 5 years ago... then my wife said she wanted a new refrigerator...what the heck...went on to numerous websites and finally decided to do my own "overall"...had nothing to lose except the price of the parts. A helpful web site is the GE technician site at...www.manualinstruction.com/wp-content/uploads/2011/10/ge-sidebyside.pdf. I ordered the four thermisters, a new freezer defroster (the old one was probably OK...the freezer coils were not "iced Up"), and a new defroster thermonmeter. While I was at it, I ordered a new refrigerator evaporator drip pan that was rusting a bit. As per other instructions in this website, just spliced in the new thermisters,used wire twist caps and eletrical tape to seal them. The GE site is a bit more elaborate on the "correct" way to do this. The refrigerator evaporator coil is a bit tricky...see the above ge site...but I just cut the rubber thermister holder down the middle and then tracked the thermister through the holder and stuck it in the block and taped the holder back together...(removed the block first ) and then zip-lined the block back to the coil like it was originally. It was about 3 hours to do everything...and guess what...temp in the freezer is -5...temp in the frig is 36...and NO MORE WATER IN THE BOTTOM OF THE REFRIGERATOR, NO MORE WATER DRIPPING DOWN THE LEFT SIDE OF THE REFRIGERATOR...what will my kids do...I feel like the refrigerator guru now. Wish I had done this several years ago. The parts I ordered came in 3 days. I'm lovin my refrigerator now and my wife is lovin me. It's really easier than I thought it would be...the GE tech website has some "diagnostic" info to isolate different problems... but I just decided to replace "everything" since the parts were not that expensive and it was going to be a "do or die" on getting a new refrigerator.
        Other Parts Used:
        Defrost Thermostat Light Shield - White Temperature Sensor Crisper Cover Glass Insert Shunt Sensor Refrigerator Temperature Sensor Cover
        • Gene from The Woodlands, TX
        • Difficulty Level:
          A Bit Difficult
        • Total Repair Time:
          1- 2 hours
        63 of 73 people found this instruction helpful.
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        refridgerator was not defrosting & so was getting warm
        On the PartSelect website, I chose the 'refridgerator is too warm' problem choice. The site sugested replacing the sensors so I purchased them. The drain trough on the refrigerator side was leaking and it and the defrost thermostat were not too expensive so I bought them too.
        Once the parts arrived I installed them. I had already disassembled the inside of the freezer. The sensors and thermostat had to be connected electrically. So I cut off the old parts and stripped their wires. (the new parts' wires were already stripped.) I then used wire nuts to connect the new wires to the old and stuffed the wire back into its compartment and installed its cover. The defrost Thermostat has to be clipped to the refrigeration line. So after attaching its wires I had to work it into its place.
        I then reassembled the inside of the freezer and let it sit for an hour before turning it back on. Once it was turned on it seemed to work well, but after only 3 or 4 days the coils began freezing over again.
        Other Parts Used:
        Defrost Thermostat Temperature Sensor Shunt Sensor Refrigerator Temperature Sensor Cover
        • Theodore from San Gabriel, CA
        • Difficulty Level:
          Easy
        • Total Repair Time:
          30 - 60 mins
        • Tools:
          Nutdriver, Screw drivers
        14 of 23 people found this instruction helpful.
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        Rusty water on refrigerator floor
        turned out to be a rusty drain pan in the refrigerator section behind the fan fixture attached to the wall.I followed the instructions of a prior customer on the website and it worked like a charm. Super happy to have done it myself!! Can't believe they don't use plastic for this part as it would rust again if I didn't coat it with the rustproofing spray.
        • Leslie from BEND, OR
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          30 - 60 mins
        • Tools:
          Screw drivers
        5 of 5 people found this instruction helpful.
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        Cold food evaporator freezing over
        Removed three screws holding the evaporator cover. Removed screws holding the evaporator to the back wall of the compartment. Removed the drip pan which was rusted through. Inserted new drip pan. Cut and spliced new tempature sensor and inserted it onto the aluminum block which is attached to the back side of the evaporator. Installed new cover which includes a new fan. GE wanted almost six hundred dollars to do this repair. I paid $180.00 for all the parts, installed them in about an hour and the unit works like new.
        Other Parts Used:
        Evaporator Cover Temperature Sensor
        • Michael from NORTH PORT, FL
        • Difficulty Level:
          Easy
        • Total Repair Time:
          1- 2 hours
        • Tools:
          Screw drivers
        4 of 4 people found this instruction helpful.
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          Customer Reviews
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          9 Reviews
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              Model Cross Reference
              This part works with the following models:
              PartSelect Number: PS964475
              Manufacturer Part Number: WR17X11843
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