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James
September 5, 2023
My INFORRED SUPPOSELY HAS GONE OUT. DOES THE CONTROLL BOARD OPERATE THIS FUNCTION. ?????? FYI I have change batteries in the remote also bought a new remote and still no luck.
S. # LL004788M
For model number AEE24DTH2
Hi James, thank you for contacting us. The main control board has an infrared receiver that receives signals from the remote. If the infrared receiver is not working, the remote control will not be able to communicate with the control board. We recommend replacing the electronic control board, part number PS8757489, to fix your issue. We hope this sorts out your problem!
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Robert
March 16, 2024
My unit has stopped Cooling but the control panel for it is hard to switch like it's hung up
For model number AEE24DSL1
Hi Robert, thank you for your inquiry. Based on the description that you have provided, we would recommend replacing the display board, part number PS8757467, to fix the issue. We hope this sorts out your problem!
