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Betty
December 30, 2017
My model # has a /04 after the number lfc20760sb / 04 it also's says it was manufactured in mexico in 2010. The freezer drawer guide 4975jj2028d illustration does not look like the ones in our refrigerator. The screw holes do not look like they will align. Can you confirm that this is the right part.
For model number LFC20760SB
Hello, Thank you for your inquiry. The part number for your specific model is 4975JJ2028C for the right side, and part# 4975JJ2028D is the right hand side. This is an updated part number from the manufacturer. Hope this helps!
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Heather
March 17, 2020
Hi, my LG needs a art and i’d like to clarify which one(s). The top drawer slider (plastic part) is broken on the left and right rails (the white plastic piece is missing a piece on each). Please advise which parts i may need. Thank you!
For model number LFC23760
Hi Heather,
Thank you for your question. You will need to replace the left and guide rail assemblies. The part number listed under your model number for the right side guide rail is PS3524811 and the part number for the left side guide rail is PS3524812. To place an order for the parts you may order them either online, by visiting our live chat sessions, Monday to Friday from 8AM to 4PM EST, or by calling our customer service line at 1-888-738-4871 and anyone will be happy to assist you. We hope this helps. Thank you and have a great day.
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Betty Field
January 3, 2018
Question:My model # has a /04 after the number lfc20760sb / 04 it also's says it was manufactured in mexico in 2010. the freezer drawer guide 4975jj2028d illustration does not look like the ones in our refrigerator. the screw holes do not look like they will align. can you confirm that this is the right part.
betty for model number lfc20760sb
answer:
hello, thank you for your inquiry. the part number for your specific model is 4975jj2028c for the right side, and part# 4975jj2028d is the right hand side. this is an updated part number from the manufacturer. hope this helps!
please clarify, by right hand side as i am looking into the drawer or the right side of drawer at it is facing me? also if 4975jj2028c for the right side, doesnt that make part number 4975jj2028d the left. the guide rail that is on the same side as the ice maker flange with screw holes is shorter and starts almost flush to the edge. that is what i need and the picture showes the flanges starting more in center.
For model number LFC20760SB/o4
Hi Betty,
Thank you for your question. Yes, the left guide rail assembly is coming up under the model number and it is designed to work with your appliance. I hope this helps. Thank you and have a great day!
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Mike
December 28, 2017
Part number ps3524838 (145f) is the left rail guide of the top shelf of the freezer, correct? How does the receiving part attach to it?
For model number 795.76209.901
Hi Mike, Thank you for the question. Yes, the PartSelect Number PS3524838 (#145F) is the left side guide rail. The basket should just slide into the rail its self. Hope this helps!
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Cathie
February 22, 2019
I need the freezer left rail guide for my Kenmore refrigerator. Is ps3524838 the correct part? It does not look the same as the one that is on my freezer.
For model number 795.78302.804
Hello Cathie, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS3526396 for the rail for the freezer door. The Part Number: PS3524838 is for the Tray or basket inside the freezer. Hope this helps, good luck with this repair!
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DOUGLAS
June 3, 2022
this is for a Kenmore bottom freezer wire drawer basket LEFT rail guide assembly is this the complete assembly P/N 3524838 please let me know as soon as soon as possible, Thank-you
For model number 795.71304.011
Hi Douglas,
Thank you for your question. Yes, this part is listed for your freezer. If you need help placing an order for it, customer service is open 7 days a week and anyone will be happy to assist you. Please feel free to give us a call. We look forward to hearing from you!
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Peter
November 11, 2022
The slider for the pull out drawer in my freezer is broken on the right side
For model number LFC23760st/04
Hello Peter, thank you for your question. The Slider for the Right side is part PS3524837. We hope this information will help you.
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Customer Repair Stories
Average Repair Rating: 5.0 / 5.0, 1 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
plastic on rail guides broke
removed three screws from each guide and removed. Replaced with new guides using the same screws.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Dale B - April 21, 2023
Verified Purchase
Very easy to install
Took about 15 mins to unload, remove the old ones, put on the new ones and put the food back in.
★★★★★
★★★★★
Earl W - December 29, 2022
Verified Purchase
Quick easy repair
Part arrived very soon after ordering, drawer works better than when it was new.
We are thrilled.
★★★★★
★★★★★
Jeff M - October 19, 2022
Verified Purchase
Perfect fit
Not inexpensive, but worked perfectly!
★★★★★
★★★★★
Barbara O - August 28, 2021
Verified Purchase
GREAT customer service.
Ordered this part TWICE from another source. Wrong part sent to me TWICE (returned both times--still waiting for refund from that source.) Called PartSelect, told person I talked to what I needed. Correct part was delivered to me within a week (there was a weekend in there.) Extremely pleased with this company.
★★★★★
★★★★★
Maribel C - May 25, 2021
Verified Purchase
Fast ship, easy install
Received the part very quickly, within 2-3 days. Didn't need to read up on any instructions. Install was done in about 10 mins and it's working great.
★★★★★
★★★★★
Tracey G - February 7, 2021
Verified Purchase
Easy repair
Once I ordered the right parts the repair took me all of ten minutes to remove the broken parts and screw in the new slides. I needed right and left slides due to overloading the freezer. I have been incredibly pleased with my experience with PartSelect. Probably best company I have dealt with. Parts arrived next day and return of wrong part was easier than with any other company.
★★★★★
★★★★★
Ted W R - October 31, 2020
Verified Purchase
One small alignment
Everything went well. Had to tighten a screw on the slider to make it go smoother.
★★★★★
★★★★★
Maureen W - August 26, 2020
Verified Purchase
GLIDE RAIL
The part came promptly. The woman on the phone that helped me "knew her stuff".
Got my freezer fixed and all is well.
Thank you for being there.
★★★★★
★★★★★
Stephanie S - June 26, 2020
Verified Purchase
Rail Guide Assembly Left & Right Part No. PS3524838
While the parts were not wrapped well for transport, the box held up, and parts were fully intact and in great condition. Parts were exactly as described, and were easy to install.
★★★★★
★★★★★
Julia D W - June 19, 2020
Verified Purchase
Part was installed but another problem has come up. How they are related I do not know.
But a week later I still cannot make ice cubes. The blue and white button on right side of ice maker, looks like a light switch. Will not move to .”make ice” positionn.. I try it everyday.
Please advise. ASAP. Thank you for following up .
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