This guide rail, also known as a drawer slide rail, is a genuine OEM replacement part for the freezer section of your refrigerator. This slide rail supports the storage basket in your freezer, allowing you to slide it open with ease. Our customers have rated this repair as easy.
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Troubleshooting
This part fixes the following symptoms:
Door won’t open or close
This part works with the following products:
Refrigerator, Freezer.
Part# 4975JJ2028C replaces these:
AP4438929, 1338327, 4975JJ2028C, 4975JJ2028C
Customer Reviews
Average Rating:
★★★★★
★★★★★
20 Reviews
4.9
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★★★★★
★★★★★
James G - August 1, 2022
Verified Purchase
Straight Forward Replacement
Part arrived in perfect shape. Removal of the broken guide and replacement with the new guide was done quickly with no surprises.
★★★★★
★★★★★
DONALD B - July 18, 2022
Verified Purchase
Easy Peasy
The part was perfect and the repair was easy to install with a bit of help from a YouTube video.
★★★★★
★★★★★
Ramon R - February 9, 2022
Verified Purchase
Correct Part
It was the correct part. Worked like a charm. Freezer shelf closes great, like new.
★★★★★
★★★★★
Steve S - September 1, 2021
Verified Purchase
Very easy repair
Everything okay. Thumbs up ??
★★★★★
★★★★★
Lanette S - June 11, 2021
Verified Purchase
Freezer drawer rail guide
The 1st guide arrived damage, very quickly received a replacement. Easy install, in less than 10 minutes. Now have very smooth and sturdy drawer operation.
★★★★★
★★★★★
Kristie K - September 26, 2020
Verified Purchase
Drawer slide for freezer
Part was easy to find on website. Came quickly.
★★★★★
★★★★★
MARIANNE H - September 4, 2019
Verified Purchase
Easy repair
I’m a grandma and I had absolutely no problem with this repair. The part was packaged very well and I had it done in a matter of minutes. Thank you ??
★★★★★
★★★★★
Thomas L - August 15, 2019
Verified Purchase
Very easy repair
The part came in quickly, in 5 minutes the repair was completed!
★★★★★
★★★★★
Rosalyn T - July 16, 2019
Verified Purchase
Perfect!
The part was just what we needed, arrived in great condition, and works well. Would definitely order from here again.
★★★★★
★★★★★
Georgia D - June 20, 2019
Verified Purchase
Easy repair
The part came super fast and the repair was easy and fast.
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Customer Repair Stories
Average Repair Rating: 5.0 / 5.0, 5 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
Plastic runner had broken
removed 2 screws and replaced them on new part. Very easy.
Genevieve from MADERA, CA
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
2 of 2 peoplefound this instruction helpful.
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Plastic broken on freezer rack rail guide
Very simple Removed wire rack Removed 3 phillips head screws, requires large phillips screw driver Removed old rail guide Installed new rail guide and screwed back in place Reinstalled rack
Steve from Seattle, WA
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
3 of 4 peoplefound this instruction helpful.
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Broke right freezer rail
Removed old rail by unscrewing 3 screws and put new rail on
Richard from HOLLYWOOD, FL
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
2 of 2 peoplefound this instruction helpful.
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Right rail drawer guide plastic was broken in rear
1st, emptied top freezer basket, used drill to remove 3 mounting screws, held new rail guide in place, installed same screws into freezer wall. Hand tightened with hand screwdriver to avoid over torquing with drill.
Thomas from MEMPHIS, TN
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
3 of 3 peoplefound this instruction helpful.
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plastic on rail guides broke
removed three screws from each guide and removed. Replaced with new guides using the same screws.
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11 questions answered by our experts.
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Robert
July 30, 2018
I am looking for two parts. In the freezer section the plastic piece on each side which holds the top basket is broken. There are two holes on each side in the plastic into which the basket fits but they are broken and, therefore the basket comes off and sinks into the bottom section. I don't think i need the whole roller section but just the plastic sections. Am i correct or do i have to purchase the whole drawer rail guide?.
For model number LFC23760SW
Hi Robert,
Thank you for your question. You would have to purchase the rail guide to replace that part. I hope that helps. Good luck with your repair.
14 people found this helpful.
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Linda
July 9, 2019
I need a right and left slide for the top part of the freezer sliding basket.
For model number LFX23961st
Hello Linda, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is Part #PS3524837 for the right side and Part #PS3524838 for the Left side. Thank you for your inquiry, good luck with this repair!
I am looking for the rail that supports the basket in the freezer. The rail is in two pieces,one number is 4932jj1010 (plastic piece that holds the basket); the other is 4930jj1024 (metal track that the plastic piece slides on).
For model number LFC20760SW
Hi Dennis, thank you for contacting us. I have linked the left side down below for you. This part you are questioning on is the right side. If you are looking to purchase this part then you can do so by either adding it to your cart and going through the check out process online, or by calling our customer service line and ordering with one of our agents. I hope that helps. Good luck with your repair.
Is this the rail guide on the right side of the refrigerator when standing in front of it or would it be considered the left side?
For model number LDN20718ST
Hi Line,
Thank you for your question. This would be the right-side as you are facing the front of the refrigerator. We hope this helps! If you have any questions, please let us know.
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Greg
May 7, 2018
I have purchased the model 145c freezer drawer slide for the right side as you are looking into the freezer. Do you carry the 145f for the left side? I cannot seem to find it. Any insight would be helpful. Thank you......greg.
For model number LFC23760SW
Hi Greg,
Thank you for your question. I have listed the left side rail down below for you. I hope that helps. Good luck with your repair.
The right side drawer rail, the plastic part that holds the basket, is broken on my LG refrigerator/freezer, model lfc20760sw/01. The piece that has the part number is missing . I found this number referenced for the plastic part: 4932jj1010 (plastic piece that holds the basket). Is this the correct part number, can i buy just the plastic part?. the part number on the entire slide on my fridge is: 4930jj1024. will the slide part number: # 4975jj2028c work for this model?
For model number LFC20760SW/01
Hello Bob, thank you for your question. The slide rail that holds the basket comes only as an assembly. The plastic piece is not available separately. Yes, the replacement part number for the right side is 4975jj2028c. Good luck with your repair.
1 person found this helpful.
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Norma
November 7, 2018
I want to know if just the plastic piece for the part number 4975jj2028c is available
For model number LFC20760SB
Hi Norma, thank you for your question. Unfortunately no, you would have to get this part fully assembled with the track. I hope that helps. Good luck with your repair.
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Carl
June 22, 2022
I have a broken rh freezer slide with a part number of 4930JJ1024. This does not appear to be current or available. It appears that pn 4975JJ2028 is identical and will work. Please confirm.
Thx. Carl
For model number Kenmore refrigerator model 795.76203.901 with a broken rh freezer slide rail. Pn on the actual part
Hello Carl, Thank you for your inquiry. We have researched the model number that you have provided and show part# PS3524837 is listed as the compatible right slide for the freezer drawer for your model. We hope this helps and if you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Brad
December 29, 2022
Im lookn for a freezer draw slide rail 4930jj1024
For model number 795 78406 801
Hi Brad,
Thank you for your question. The part number listed under your model number for the right-side drawer glide is PS3524837. If you need help placing an order for it, customer service is open 7 days a week and anyone will be happy to assist you. Please feel free to give us a call. We look forward to hearing from you!
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Carolyn
November 13, 2019
In determining whether you need the left or right side would you be standing in front of the refrigerator
For model number 79577314600
Hello Carolyn and thanks for writing.
This is correct. Can we find the correct part for you?
If you wish to place an order with our company, you will have to contact our customer service. They also will be able to tell you about availability and shipping options and pricing. You can do so one of two ways: online at www.PartSelect.com, or telephone: 888-738-4871. Thank you.
