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Bob
January 19, 2018
Will not pop - the popcorn makes a loud noise and arcs and it smells burnt. But everything else is fine. Can you help?
For model number Fgmv173kwb
Hello Bob,
Thanks for your question. This may be due to the diode, part number PS2339491. You will need a licensed technician to test and install this part, however, as several microwave components can store an electrical charge even when unplugged.
I hope this helps.