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347627-1-S-Whirlpool-349241T           -Rear Drum Support Roller Kit
347627-1-S-Whirlpool-349241T           -Rear Drum Support Roller Kit https://www.partselect.com/Schematics/Whirlpool/SNBNEJXS.gif

Rear Drum Support Roller Kit

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$12.47
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PartSelect Number PS347627
Manufacturer Part Number 349241T
Manufactured by Whirlpool

The drum support roller kit allows the dryer to tumble properly by supporting the drum cylinder. The kit includes two drum rollers, four tri-rings and one palnut (or retaining washer). The kit does not include a belt or idler pulley and rollers are not sold individually. The drum support roller kit may need to be replaced if the dryer is noisy or will not tumble. The tools needed to complete this repair are a putty knife, Phillips screw driver, and a 5/16 nut driver. It is recommended to look at the rear felt before reassembling the dryer to ensure there are no gaps or damage. This is an OEM part sourced directly from the manufacturer.

This part works with the following brands: Kenmore, Whirlpool, Roper, KitchenAid, Estate, Crosley, Inglis, Maytag, Amana, Admiral, Magic Chef.

This part works with the following products: Dryer, Washer Dryer Combo.

This part fixes the following symptoms:

  • Noisy.
  • Will not tumble.
  • Will Not Start.
  • Marks left on clothes.

Videos For installing this part.

Related Parts Additional or alternate parts to consider.

Part PhotoPart DescriptionPriceAvailability

Maintenance Kit

Part Number 373087

This maintenance kit or dry repair kit is used for dryers. The kit includes the drum belt, drum support rollers, one idler pulley, four tri-rings, and one clip. If your dryer is making loud, squeaking, and squealing noises while the drum is turning, or the drum has stopped turning, using this maintenance kit is the solution. The tools needed for this installation project are: putty knife, Phillips screwdriver, 5/16 nut driver, and a small flat blade screw driver. This kit can be used for gas and electric dryers. Remember to unplug the dryer from the power source before beginning this project.

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$42.85
In Stock

Questions & Answers

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Most Helpful

Question:

I purchased this kit and am ready to do the repair but what else do you suggest me “checking out” while I’ve got the machine opened up? It’s an older dryer and id rather get it all done in one go.

Doyle
Answer:

Hi Doyle, we recommend replacing the pulley and the belt when you replace the rollers. There is a maintenance kit for this, and it is part number 4392065. It includes all three replacement parts mentioned above. Best of luck with this repair!

5 people found this helpful.

Most Recent

Question:

After hearing a thumping sound in my dryer I replaced the support rollers and idler pulley using this kit but I’m still hearing the noise, what next?

Nadrina
Answer:

Hello Nadrina, great question! If you have already replaced your support rollers and idler pulley and are still having no luck, we recommend checking your blower wheel and the tumbler. With the blower wheel, you are checking to make sure there is nothing caught in it, or that it is not damaged. With the tumbler, you are checking to make sure it is not out of round. I hope this helps!

4 people found this helpful.
Question:

I keep having to replace my drum rollers what is going on… am I doing something wrong or is there another problem im not addressing?

Jole
Answer:

Hello Jole, if your drum rollers keep failing we recommend replacing the left WPW10359270 and the right WPW10359269 drum roller shaft. Please let us know if you have any further questions!

2 people found this helpful.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.3 / 5.0, 94 reviews What's this?
 

1 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers
Customer: Judah from Lompoc, CA

Dryer was making a really loud noise

Opened up the front of the dryer. Saw that the belt was partially torn. Also noticed that the wheels weren't very smooth. So went online, found this website, measured the belt described with the one in the dryer after I took it out. Also replaced the drum rollers because they were worn down. Received the parts in 3 days. Immediately replaced the parts and sounds like new. No noise and works great! I'm happy and so is the family. Thank You! Why pay more for replacement parts at Sears.com or otherside when you can get them cheap here!!!

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2 of 6 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Screw drivers
Customer: Robert from Williamston, NC

Worn drum rollers causing loud noise and cracked drum belt.

Unplug Dryer or turn off power to dryer at breaker box.

Remove lint filter.

Remove two screws at front of lent filter from top of dryer.

Pry up top at front corners to seperate top from front of dryer.

Lift front of dryer top and push backward. The top is hinged at rear and should be supported against a wall or step ladder after it passes vertical.

Remove two screws from top side of front panel holding front panel to each side.

Unplug wires from door switch.

Lift front panel up until it comes off retaining clips on each side panel. Set front panel aside.

Place block or other suitable object under front of drum to hold it up.

Locate idler pulley and motor under dryer drum.
With left hand push idler pulley up and toward motor to slacken drum belt. With right hand remove belt from motor pulley.

Lift and remove drum from dryer.

Vacuum lint and dust from inside dryer.

Remove triangular shaped retainer clips at the front of drum roller shaft.

Remove worn drum rollers.

If worn, remove triangular shaped clips from rear of drum roller axel.

Place new triangular clips on roller shaft. With screw driver force clips clear of groves at front of shaft. Slide clips on axel until they snap into groves in rear of shaft.

Slide new rollers on shaft.

Secure rollers with new triangular clips on front of roller shaft.

Remove old drum belt and replace with new belt. The belt was not broken on my dryer but it was old and cracked. I didn't want to replace the rollers and have the old belt break.

Place drum back into dryer. Make sure rollers are properly seated in grove on dryer drum and that seal on rear of drum is over the flange in the firewall.

Prop up front of drum.

Thread new belt between idler pulley and pulley frame. With left hand push idler pulley up and toward motor to give slack to drum belt. With right hand place new belt onto motor pulley.

Remove drum prop and place front panel into drum.

Lift front panel and drum a few inches to align with retainer clips at the bottom of each side panel.

Replace screws at top of front panel.

Attach wires to door switch.

Lower top and push down into clips

Replace screws in lint filter.

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1 of 3 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: David from Tarpon Springs, FL

Thumping noise when drying

I removed the 2 screws under the lint cover and popped the top of the dryer up and back. I then unplugged the safety switch wire on the upper right of the front cover. Next I removed the 2 screws holding the front panel on and popped it off while supporting the drum. I took the drum out after taking the belt off it. One of the rollers had the rubber stripped off it. This was kind of curious since I put in a full kit including belt and rollers a few months ago. I replaced the damaged roller and reassembled. I will save the second roller in case it happens again. There is no apparent damage to the drum so I have no idea why the previous roller didnt last.

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1 of 3 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Screw drivers
Customer: Joseph from Port Jefferson Station, NY

Loud noise from dryer - rollers gone bad

The part came quicker than expected. The repair was relatively simple, thanks to all the posts on this site. I was able to get to the rear rollers without having to remove the drum entirely. This helped. Overall, the repair was inexpensive and not very time consuming. Plus it gave me a chance to clean out the inside of the dryer.

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1 of 3 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: A Bit Difficult
Time to do repair: 1- 2 hours
Tools: Screw drivers, Wrench set
Customer: Gayle from Mars Hill, NC

Loud noises when running

Completly gutted every part of the machine, to put in the drum support rollers. Really wasn't that difficult. But you will need 2 people. One needs to hold the drum while one replaces the drum roller.

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1 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Socket set
Customer: Dillard C. from Vina, AL

Drum roller became lose and seperated from the shaft that supports it. It had to be replaced

remove the front panel, belt [notice the way the belt is fasten] remove the tub, support bracket to the drum roller, and slide the new drum roller on and place the tre ring in the slot. then re-install everything in reverse

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1 of 3 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Larry D. from Kidder, MO

This was very easy

took the drum out and replaced the wheels there was nothing to it

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1 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver
Customer: Stephen from San Bruno, CA

Loud sqeeking noise while running

Removed the two screws holding the top. Popped the top. Removed the door wires. Removed 2 screws at the top of the front panel. And removed 2 screws from the bottom of the front panel. Pulled the front forward dropping the drum. Relaeased the tension of the belt pulley. Pulled the drum straight out. Removed the right roller. It was worn out. Placed the retaining clips inner and outer. Lubricated both drum supports with lithium grease. Replaced the new belt with the belt tensioner. Reassembled drum, front panel and top. Dryer runs like a Top now. Careful of the sheet metal edges very sharp.....

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1 of 3 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Screw drivers
Customer: Richard from Williston, FL

Dryer squealed as it rotated.

Take out the two screws the hold the lint screen filter compartment in place. Remove the two top clip retaining screws, and lift the top LOOSE and turn it a bit out of the way. I didn't find it necessary to remove the top. Unclip the two wire electrical connector at the top - front, and remove the 1/4 " screws the secure the front. Lift the front up and out of the way. Slide the drum belt off the tensioner and moter pulley and slide the drum out the front. Remove and install the rollers ( and its just that quick) and while your in there. Clean up a bit ... cant hurt right? Especially on and around the motor. Reverse the procedure but rotate the drum a few turns to properly position the belt. Total E.T. is maybe 20 minutes and on a 1 - 10 scale for "degree of difficulty ". This is about a 2. Save the money and do it yourself.

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1 of 3 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Pliers
Customer: Michael from Hudson, FL

Rollers completely worn out

popped open top, removed two springs on lower end of front panel.took off same panel, pulled drum forward, pulled jesus clips from roller pins ,took off old rollers and replaced with new rollers and clips.

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1 of 3 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Nutdriver, Screw drivers
Customer: Keith from Lufkin, TX

Dryer drum support rollers had worn out - drum dropped and rubbing.

I had already disassembled dryer to confirm problem, then I ordered rollers. Once rollers arrived ( and quickly I might add!) I replaced rollers and reassembled in less than 15 minutes - parts ordered were perfect fit.
Thanks!

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1 of 3 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers, Socket set
Customer: mark from Villa Park, IL

Worn bearing on drum roller wheel

before i describe the repair let me tell you about the shipping. I ordered the parts early Friday afternoon and recieved then Sat. morning, almost like they were E-mailed to me. A++ The repair was a simple task that anyone that could find the problem could fix. WORD

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1 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers, Socket set
Customer: Matthew from Lincoln, NE

Machine making loud scraping noise while on

It turns out that only one of the wheels was bad but I changed both. However, the real problem was the dryer barrel was rubbing on the housing of the motor. The applicance was used when I bought it and was obviously worked on previously and the motor was re-installed in the wrong rotation. I rotated the motor and that solved the problem. I think the cause for the noise is that, with age, and wear on the wheels, eventually allowed the barell to sag and rub on the motor housing. I did not change the belt, becasue the other one still works. Thanks

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1 of 4 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 1- 2 hours
Tools: Screw drivers, Socket set
Customer: Frederick from Renton, WA

Noise around drum area when dryer is running

don't waste your time pulling the back cover off of this dryer for this repair. Everything comes apart thru the front and top.

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1 of 4 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers, Socket set
Customer: Richard from Pattonsburg, MO

Clothes dryer had a "thumping noise".....that was getting louder and louder. upon inspection I found that both of the drum support rollers had "flat spots" on them.

Pull out lint filter and remove the two philips head screws.....Then use a flat screwdriver to gently pry loose the top front corners of the dryer.

After safely securing the top in an upright postion.....disconnected the door switch....then remove the two 5/16 inch metal screws holding the front of the dryer on.

Once screws are removed.... gently lift the entire front of the dryer...up and off of the unit.....exposing the dryer drum assembly.

By releasing the tension on the drum belt "idler pully... you can then remove the belt from the pulley on the electric motor.....and then move the complete drum assembly straight forward and out of the machine...through the opening provided ( There is an area that has been "cut out" of the metal...especially for this procedure)

Once drum assemby is out of the way.....all that is required....to change the support rollers...is to pry off the plastic retainer "clips" ( Triangle shaped) and slide the rollers off of the shafts.

Although the original rollers had not originally been lubricated in any way , at the factory ( Possibly the reason for the premature failure)....I decided to apply a coating of lithium grease to the shafts and inside of the rollers, prior to re-assembly.

Once rollers were installed and retainer clips in place.....re-assembly was accomplished by "reverse order" of the teardown procedure.

After unit was re-assembled...it ran quieter than it ever has!

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Model Cross Reference

This part works with the following models:

PartSelect Number: PS347627
Manufacturer Part Number: 349241T
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