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Debra
February 6, 2018
Ice maker makes ice continually even when you raise arm to shut it off! What can I do?
For model number TFX20JRBBWH
Hi Debra, Thank you for the question. First thing to check is the ice bin. The bin needs to be in the proper position. Also some refrigerators have a freezer shelf that must be used when installing an icemaker. The purpose of this shelf is to elevate the ice bin. If the shelf is not installed properly, the feeler arm does not correctly judge the level of ice in the bin, causing the ice to overflow. Hope this helps!
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David
September 7, 2017
How does the spring fit on the arm of this unit.
Hi David,
Thank you for your inquiry. We have found a video on our website that you may reference on how you can install the shut-off arm. You will find the video on our website under part number PS11743571. I hope this helps. Thank you and have a great day!
