Dispenser Crusher Housing

Hello Susan, thank you for your question. The white plastic piece probably came from the ice bucket itself. We would recommend removing the ice bucket and inspecting it over to find the broken part. Look at the auger, and the front and back round pieces that push the ice. The part that allows for crushed or cubed to be dispensed is PartSelect Number: PS8691994. To fix the issue of the unit only dispensing the whole pieces of ice this part should be replaced. I hope this helps!

Hi Paula, thank you for your question. Part 13 is now part of the housing, so you would need this part. Good luck with your repair.

Hello Thomas, Thank you for the question. I suggest checking the micro switches in the dispenser, PartSelect Number PS12724042 to see if one is stuck in the on position and causing the dispenser to try and dispense ice. Hope this helps!

Good Day Todd. Thank you for your question in regards to your unit (Model Number PLHS267ZDB2). Based on our research you may need to replace one or more of the following parts in order to solve the issue that you are having: 1) Dispenser Crusher Housing (PartSelect Number PS2378689). 2) Ribbon Cable Harness (PartSelect Number PS1526364). 3) Ice Chute Door (PartSelect Number PS1526426). 4) Water Dispenser Control Board (PartSelect Number PS1526494). You can order these parts either online at our website www.PartSelect.ca or by calling us by phone at 877-910-4613. Best Regards.

Hello Doug, Thank you for the question. I looked up the part and it is listed as No Longer Available/Discontinued sorry. There are no part substitutions listed. My suggestion here would be to call the manufacturer and see if they can provide you with a substitution for these part numbers. Hope this helps!

Hi Dan, Thank you for your question. The flap you are looking for is sold with the dispenser module. The part number listed under your model number for the dispenser module is PS10060200. I hope this helps. Thank you and have a great day!

Hello Jeff, Thank you for the question. If the housing is damaged it can cause the blades and internal parts will not be able to operate properly, causing the noise and no crushed ice. Hope this helps, good luck with this repair!

Hello Sandy, thank you for inquiring. Yes, this replacement Dispenser Crusher Housing for your model may fix the issue. You may also want to consider either the Drive Blade part PS1526405 or the Crushed/Cubed Ice Solenoid Assembly part PS8691994 for your model. We hope this helps.

Hi Steve, Thank you for your question. I would suggest taking a look at your cubed/crushed ice solenoid. It could be that part is acting up. I have listed that part in a link down below for you. You can test it with a multi meter to see if it is working properly or not. I hope that helps. Good luck with your repair.

Hi Shannon, Thank you for your question. If you are talking about the spring that goes on the bottom of the bucket near the back, there is only one way for that spring to be installed. You would have to install it horizontally with the screw hole tab facing out. If you go to minute 9:07 in the video, you will see how that part is supposed to be installed. It sounds like your solenoid is constantly activated in the back, because the default setting for ice in your machine is crushed ice. I would suggest just checking to make sure you reinstalled your ice bucket into your freezer correctly. I hope that helps. Good luck with your repair.