See part 18 in the diagram
( Grid squares measure 1x1 inch )
Lower Dishrack Kit
$232.30
In Stock
In Stock
Get this part fast. Average delivery time via standard shipping: 1.8 days.
PartSelect Number PS2378335
Manufacturer Part Number W10311986
Manufactured by
Whirlpool
Product Description
Lower Dishrack Kit Specifications
This kit comes with the wheels, bumpers, fold down tine and flexrow retainer.
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Troubleshooting
This part works with the following products:
Dishwasher, Refrigerator, Range, Dryer.
This part works with the following products:
Whirlpool, Kenmore, Roper, Maytag.
Part# W10311986 replaces these:
AP4512509, 1557748, W10311986, 20084051, 20084052, 20084054, 20084122, 3-993, 300563, 300900, 300993, 301022, 301381, 301407, 302017, 302054, 302056, 302057, 302058, 302107
... Show more
, 302109, 302161, 302172, 302333, 302336, 302405, 302406, 302429, 302486, 302488, 302545, 302743, 302744, 302817, 303117, 303118, 303119, 303142, 303249, 303356, 303357, 303565, 303661, 303850, 304176, 304177, 304180, 304181, 304182, 304183, 304184, 304185, 304481, 304483, 304484, 304485, 304764, 304765, 304813, 304814, 304815, 304816, 304817, 304821, 3367013, 3367014, 3367015, 3367023, 3367024, 3367025, 3367033, 3367034, 3367035, 3367075, 3367116, 3367142, 3367143, 3367181, 3367182, 3367290, 3367426, 3368252, 3368256, 3368312, 3368515, 3368516, 3368518, 3368519, 3368598, 3368599, 3368602, 3368603, 3368605, 3368606, 3368609, 3368610, 3368612, 3368613, 3368649, 3368650, 3368653, 3368665, 3368668, 3368672, 3368673, 3368751, 3368817, 3368820, 3368822, 3368823, 3368877, 3368878, 3369351, 3370214, 3370269, 3370270, 3370486, 3370487, 3370488, 3370489, 3370490, 3370491, 3370492, 3370493, 3370542, 3370545, 3370786, 3370787, 3371373, 3371374, 3375084, 3375092, 3375100, 3382191, 3382192, 357442, 569204, 569238, 675132, 710404, 710770, 710914, 711156, 711353, 711468, 711708, 711997, 711998, 712421, 712444, 712993, 713238, 713346, 713727, 713757, 714182, 714898, 714899, 715300, 716036, 716095, 718131, 718303, 718384, 718722, 718723, 719328, 719972, 719973, 8051106, 8051107, 8051108, 8051109, 8051111, 8051112, 8051113, 8051722, 8051723, 8051873, 8051876, 8193771, 8268708, 8268709, 8519579, 8519581, 8519582, 8561713, 8561718, W10380384
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Questions and Answers
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
William
November 21, 2018
I own a Whirlpool gold "quiet wash plus" dishwasher model number gu940scgb0, sn fh4315206. I need to replace the lower dish rack. Why does the dish rack picture in this catalog not match my lower dish tray.
For model number GU940SCGB0
Hello William, thank you for your question. The rack looks different because it has been changed, or substituted from the original. This part number W10311986 is the replacement rack that is compatible with your model. Even though it looks different it will function the same as the original. Good luck with your repair!
8 people found this helpful.
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Judy
April 10, 2019
Does part number w10311986 (lower dish rack) fit the model number above? And do I need to buy the wheels, kit, etc.?
For model number DU915QWDQ1
Hello Judy, thank you for inquiring. Yes, Lower Dishrack Kit part PS2378335 is the correct replacement for your model. It comes with the wheels, bumpers, fold down tine and flexrow retainer.
1 person found this helpful.
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Edward
February 9, 2020
I have the above dishwasher and need to replace both upper and lower racks along with the rollers. What parts do i need and do you have available?Thanks for your time.
For model number DU8570XT
Hello Edward, thank you for your question. The upper dish rack is Part #: PS12348079 and the lower dishrack is Part #: PS2378335. The lower rack rollers are Part #: PS358588. For the upper dishrack the rack does not come assembled. This is a replacement rack for some models. If you do not have an adjustable rack you will need to transfer the rollers off the old rack to the new one. The adjustable rollers will not let the manifold align with the rear feed tube. I hope this helps.
1 person found this helpful.
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Catherine
March 26, 2020
The rack has eroded so black stuff is showing through. Is that dangerous? It sometimes leaves black specks on the dishes.
For model number GU2400XTPQ5
Hi Catherine,
Thank you for your question. If the plastic on the racks has eroded so much that you are seeing the part inside, you should replace the dishrack so that it is not leaving black specks on your dishes. We hope this helps. Thank you and have a great day.
1 person found this helpful.
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PAUL
February 27, 2018
Lower rack
For model number dwu8260bax
Hi Paul,
Thank you for contacting us. The part number listed under your model number for the lower dishrack is PS11747682. If you would like to place an order for it, you may order it online, through one of our online chat sessions or by calling our customer service line and anyone would be happy to assist you. I hope this helps. Thank you and have a great day!
1 person found this helpful.
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RANDINE
July 31, 2019
My current lower rack has all flat edges - no cut outs - is that a problem?
For model number DU920QWDB0
Hi Randine,
Thank you for your question. Based on the model number you provided, this lower dishrack is listed under it and it would be designed to work in it. I hope this helps. Thank you and have a great day!
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Robert
November 16, 2019
Will the lower dish rack pictured be compatible with my whirl pool model number
For model number du950pwkq1
Hi Robert, thank you for your question. Yes, this is the part that you are looking for according to your manufacturer and the model number provided. I hope that helps. Good luck with your repair.
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Joseph
January 7, 2020
Does part number ps2379335 come with all the wheels attached?
For model number WDF750SAYM1
Hello Joseph and thank you for writing.
No, this is just the lower rack, the wheels PS11722152 are sold separately.
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Related Parts:
Denis
January 23, 2020
I have the Kenmore dishwasher. I’m looking for the lower dish rack part number 8561718 or now w10311986. My rack size is 21” w x 20” d x 6” h. Someone else asked about the size and the answer was about 18x18x6. What is the exact size of your dishrack?
For model number 665.13699K600
Hello Denis , thank you for your question. This part is approximately 18 x 18 x 6 inches. We only have the Approximate size sorry, however Kenmore has advised this is the correct rack and will fit your model number. We hope this helps.
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Linda
January 25, 2020
I have a Maytag legacy series quite 300 and need to replace the bottom rack. I order one that is part 808602302 but does not fit. What do you have that will fit and the cost
For model number MDBH975AWS
Hello and thank you for writing.
Lower dishrack kit PS2367522 is in the list of compatible parts for your model. We hope this helps. Please contact us anytime if you require further assistance.
If you would like to place an order with our company or inquire about pricing, availability, and shipping, you will have to contact our customer service. You can do so one of two ways: online: www.partselect.com or telephone: 888-738-4871. Thank you.
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Customer Repair Stories
Average Repair Rating: 4.2 / 5.0, 18 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
rollers and clips on botton dishrack were broken
I pulled off the old clips and easily replaced them with the new clips and popped on the wheels.
I replaced 8 clips and 8 wheels in less than 15mins
I replaced 8 clips and 8 wheels in less than 15mins
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Diane from Waltham, MA -
Difficulty Level:Really Easy -
Total Repair Time:Less than 15 mins -
Tools:Pliers -
Parts Used:W10311986
20 of 36 people
found this instruction helpful.
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rusted racks
Repair went OK but there were no instructions at all. Just boxes full of parts. Otherwise,assembly went smoothly. The dishwasher works like new. ( I feel that the parts were way over priced)
19 of 35 people
found this instruction helpful.
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bottom rack was starting to rust away and we needed a new one
The dishrack came in one box I opened the box snapped on the rollers and the bumpers and put it in the dishwasher, could not have been easier Thank you partselect
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pat from muncy, PA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
-
Parts Used:W10311986
19 of 25 people
found this instruction helpful.
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replacement old rusted racks and other broken parts
justed snaped the old bottom rack wheel off installed new that came with the rack .Same with the top and other parts.
Your service was great, even with back ordered parts, and delivery was timely after you received backorder.
Very Pleased and will use your service again.
Thank You.
Your service was great, even with back ordered parts, and delivery was timely after you received backorder.
Very Pleased and will use your service again.
Thank You.
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richard from norfolk, VA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
-
14 of 49 people
found this instruction helpful.
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Coating on the rack has worn exposing the metal underneath
There were no instructions with the part, but looking at the old rack it was simple to see how the parts should be assembled. Took the center part from the old rack, twisted off, and applied it to the center of the new rack. Snapped on the wheels and was done. Very simple assembly.
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Susan from Shelby Township, MI
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Parts Used:W10311986
11 of 16 people
found this instruction helpful.
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The bottom dishrack was having areas that were breaking off and showing rust.
We took the rollers off the old one (new ones came with the dishrack also) and put them on the dishrack (they snapped on). There was also an extra piece that we figured out how to put on. Then slid it in place and it was fine.
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Ed from Schofield, WI
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
-
Parts Used:W10311986
6 of 11 people
found this instruction helpful.
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Old rack rusting
This is the second time I have replaced a rack. You just pop on the new rollers and you're good to go!
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Lynn from Schenectady, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Parts Used:W10311986
5 of 6 people
found this instruction helpful.
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worn and rusted lower dishrack
First, I checked the ripped box for damage to the dishrack. Fortunately, there was none. Then I looked for the instruction booklet. Unfortunately, there was none. And the parts bag was ripped and I did not know what was supposed to be in it. So, I rechecked the photo of the dishrack on the website and found that either parts were missing or the dishrack was different than illistrated. After a few moments of thought, I realized the latter was the case. I then figured I would have to use some deep thought to do the installation since neither the missing instruction booklet nor the unzoomable photo would help. So, I pulled out the tall thin thingamabob from the old dishrack and put it in the new one though it did not secure as tightly. Then I put the wheel units on just like the old one. What I could not immediately figure out was where the collapsible rack row was mounted. I eventually realized that the rod went into a hole in the wheel units and the latch mounted above one unit. I still have no idea where the two other tan clips go. Though the dishrack is different and thus requires different science to fill it, it appears to do the job.
Thanks for asking.
By the way, it was not blue.
Thanks for asking.
By the way, it was not blue.
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Greg from Royal Oak, MI
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Parts Used:W10311986
4 of 5 people
found this instruction helpful.
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replaced the bottom rack
It was a piece of cake, just slapped together and slid it into place!
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Karen from Clackamas, OR
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
-
Parts Used:W10311986
3 of 4 people
found this instruction helpful.
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lower rack started to rust through coating
Since there were no printed instructions, we looked at the photo schematic.
Reassembly using the photo was easy by putting the old rack alongside the new one and adjusting the new rack spacing to match the old one.
We also had new wheels which snapped on.
We were delighted to repair and replace this good, older dishwasher rather than purchase a new one!
Reassembly using the photo was easy by putting the old rack alongside the new one and adjusting the new rack spacing to match the old one.
We also had new wheels which snapped on.
We were delighted to repair and replace this good, older dishwasher rather than purchase a new one!
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Carol from St Johnsbury, VT
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Parts Used:W10311986
3 of 7 people
found this instruction helpful.
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Customer Reviews
Filter By Rating:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
Martin H - February 7, 2021
Replacement dishwasher rack delivered on time in good shape
Got the part in a few days. Slightly different from the existing rack (which was also a replacement) but fits fine. What was sent is basically square, with neither the angled nor indented corners show in the picture. It also lacks any fold-down section. Actually a fold-down part came in the box, but doesn't seem to work with the new rack. New rollers were included with the rack. These have to be clipped on.
I think these racks are overpriced, but PartSelect had it in stock and was very close in price to other suppliers, with better ratings.
Joan M - June 17, 2020
No instructions provided.
After previous postings like this, I hoped to receive a paper insert with instructions. Nope! I watched a YouTube video about six times just to figure out how to get the wheels attached. There were also a couple parts that weren't covered at all in the video. But once the wheels were on I counted it as a victory and discarded the other parts. For the cost, a better job could be done.
Cyrus G - May 14, 2020
Rack isn't quite the same shape
The rack I received is a rectangle and doesn't have the indentation in the bottom right corner like the rack in the photo does. It fits in the washer just fine, but blocks the detergent door from popping open. I'm just putting the detergent directly into the dishwasher's basin instead, which seems to work okay.
Leona A - April 21, 2020
Easy part
This dish rack was exactly work we needed. The video on how to assemble the rack and insert it in the dishwasher was great. The gentleman talked slowly so we, as older people, could hear and understand what he was saying. The cameraman did a great job in showing closeups of the procedures and placement of the parts. Thank you very much. The new parts have our dishwasher working smoothy and efficiently.
Lester L - February 28, 2020
Confusion and disbelief.
Received the rack in a poorly packed loose fitting damaged box, not even a packing list let alone instructions or explanations. I reviewed the internet instructions. That took twenty or thirty seconds and didn't even resemble what I had or what I was about to accomplish. Oh well, I figured it out for myself. Took a couple of readjustments but it is completed and working inspite of your (Help)?
I gave it a one star rating because you have forced me to give it a rating or I can't submit this review.
Actually you rate a "0".
Carol A - December 4, 2019
Right Part Easy repair
This was for one of my rentals, easy for the renters to replace
Jessie S - September 20, 2019
Different but works.
Shape not the same, but it did fit well. The track wheels were a little difficult to figure out the installation. Still figured it out in about 15 minutes . Works great and will probably outlast the rest of the dishwasher which is about 25 years old and still going strong.
Irene J B - April 25, 2019
Terrible! The part was smaller than the original and has no place for the silver ware rack.
Wish I could return it -- the price outrageous.
April 25, 2019
Hello Irene,
Thank you for leaving a review on the part ordered. I have sent you an email in regards to the order and how to return for a refund. Hope to hear from you!
Steve M - November 1, 2018
Part worked as expected
Delivered quickly, installed quickly. Overpriced, but cheaper than a new dishwasher.
Joyce P - June 23, 2018
Lower dishrack kit.
Fit and finish excellent. Looks like new.
Model Cross Reference
This part works with the following models:
PartSelect Number: PS2378335
Manufacturer Part Number: W10311986
Manufacturer Part Number: W10311986
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