This is a microwave turntable drive motor. This is a genuine OEM replacement part. It accepts a D-shaped drive shaft. The drive motor is located under the glass microwave turntable, and allows the turntable plate to rotate while the appliance is in use. Your drive motor might be broken if it is noisy or does not turn at all. Be sure to disconnect power to the microwave before starting this repair. Simply unscrew the bottom plate and the drive motor of your microwave, disconnect the wires, and install the replacement part. This drive shaft is 21 volts, is about 2 inches in diameter, and is made of metal.
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Troubleshooting
This part fixes the following symptoms:
Tray won’t turn | Noisy | Won’t turn on
This part works with the following products:
Microwave.
This part works with the following products:
General Electric, Hotpoint, Kenmore.
Part# WB26X10038 replaces these:
AP2024962, 769741, WB26X10038
Questions and Answers
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11 questions answered by our experts.
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BRIAN
January 5, 2018
My GE microwave is making a buzzing noise, it seems to work just fine other than the noise. From what i've read they say it's the turntable motor? My turntable appears to be working just fine?
For model number JVM1750DM1WW
Hello Brian, Thank you for your inquiry. We would recommend checking the following parts to fix your issue: the ventilation motor, the stirrer motor, the turntable motor and the magnetron. You can test the parts with a multimeter. If you are unfamiliar with how a multimeter functions, there are YouTube videos available to assist you. Hope this helps!
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Dennis
March 18, 2020
My turntable doesn't move or make any noise at all.Is it likely the turntable coupler or the drive motor?
For model number JVM1650SB004
Hello Dennis, thank you for your question. You will have to inspect your turntable coupler first, to determine if this part is worn or faulty in any way. If the coupler appears to be in good condition, then we would suggest replacing the turntable drive motor, PartSelect number PS237772. We hope this helps.
I was heating a rice cake in the oven the other night and saw a quick flash. The microwave is still working correctly but there are some charred looking spots on the stirrer cover. I see that i can order another but don't know how to remove the old one. Do you have any instructions?
For model number JVM1540LN1CSSM5SS
Hello Cheryl and thanks for writing.
We have attached the link to a repair video. We hope this helps. Please contact us anytime.
https://www.youtube.com/watch?v=UBSGVkP_q-k
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Desiree
March 22, 2019
I think i need to replace my GE spacemaker (model jvm1640bj03, manufacture date 2005) turntable motor. It's gotten loud and the turntable no longer turns. Will this replacement motor fit and is replacing it fairly easy? Thank you.
For model number JVM1640BJ03
Hello Desiree, thank you for your question. The turntable motor for your specific unit is PartSelect Number: PS783550. Replacing these motors is very easy and there are lots of helpful installation videos online that can help! Good luck with your repair!
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Ral;Ph
November 5, 2017
Our microwave squeals loudly at times, intermittently no hum or crackllng just squealing then it might stop,
For model number JVM3670CF02
Hi Ralph,
Thank you for your inquiry. There are some parts that you will need to check to see which one is causing the issue. You will need to check the drive motor and the stirrer motor. I hope this helps. Thank you and have a great day!
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Susana
December 11, 2018
Is drive motor # ps237772 compatible with above GE microwave/convection oven model? Thank you.
For model number PVM9179SF1SS
HI Susana, thank you for your question. Unfortunately no. However, I have listed the correct part down below for you. I hope that helps. Good luck with your repair.
My hot point microwave turntable noisy and not working. Model number above and serial number is rm900135 b, output frequency 2450mhz,
Kw 1.58
Vac/hzrb 120/60
For model number RVM1535DM188
Hello Marianne, thank you for your question. It sounds like the motor itself needs to be replaced. The part number for that motor is PartSelect Number: PS953622. Please enter the part number into the site for current price and availability. Good luck with your repair!
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Megan
January 29, 2020
My turn table only moves occassionally and not even a full turn. Do i need a new motor? It doesn't make any noises as i have read from other inquiries.
For model number JVM1870SF02
Hello Megan, thank you for your question. Yes, if the motor is moving on and off and doesn't turn completely the drive motor should be replaced which is Part #: PS237772. I hope this helps.
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Halyna
July 14, 2021
I think I need to replace my GE profile eterna spacemaker (manufacture date 2006) turntable motor. The turntable no longer turns. Will this replacement motor fit and is replacing it fairly easy
For model number EMO3000HSSO5
Hello Halyna, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS237772. We hope this helps!
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Pamela
October 8, 2021
My microwave has stopped turning.
For model number JVM1640BB007
Hello Pamela, thank you for writing. The drive motor is located under the glass microwave turntable, and allows the turntable plate to rotate while the appliance is in use. Your drive motor, PartSelect Number PS237772, might be broken if it is noisy or does not turn at all. Be sure to disconnect power to the microwave before starting this repair. Simply unscrew the bottom plate and the drive motor of your microwave, disconnect the wires, and install the replacement part. This drive shaft is 21 volts, is about 2 inches in diameter, and is made of metal. We hope this helps.
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Customer Repair Stories
Average Repair Rating: 4.7 / 5.0, 160 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Turntable wouldn’t turn
I removed a few (6) screws and disengaged the motor. Removed the parts and installed in reverse order. Replaced the screws. Easy
Cleaning up the grease from cooking for years on the stovetop below took WAY longer. But the repair was simple!!
Microwave turntable barely moving and motor making loud noises
Disconnect power to microwave. Remove plastic rotor attached to motor shaft. I had to pry up from underneath it with a screwdriver to break it loose. Cover surface below microwave as bottom cover screws are small and easily lost. Remove three front and two rear screws from bottom cover and it will swing down. Locate the drive motor on the cover, disconnect the power leads, remove one set screw and rotate the old motor off the cover. Reverse instructions to re-install new motor. Swing bottom cover back up and re-install the five small screws. I had a little trouble lining up the screw holes and it helped to use a finishing nail to align the holes in the cover with those in the microwave frame. Reinstall plastic rotor on motor shaft, reconnect power to microwave and test the turntable.
Douglas R. from ETOWAH, NC
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
1 personfound this instruction helpful.
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Turntable would not rotate
Kept the microwave in place( it is above the stove) 1 unplug the microwave 2unscrew the cover plate on the bottom3unplug connections,light and drive motor.4 unscrew drive motor replace with new drive motor,reverse the remaining process. Part took about 3-4 days to deliver,plan accordingly.
Paul from MEXICO, NY
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
1 personfound this instruction helpful.
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Stirrer Motor stopped working
Using a phillips screwdriver, remove 7 screws from the unerpanel of the Spacesaver Microwave. The panel will swing down from the rear edge hinge, exposing the lights and the stirrer motor. Remove the electrical connector and two screws holding the motor in place and remove the motor. The stirrer inside the oven can then be removed if desired. Install the new motor in reverse order. Note rotate the stirrer inside the oven to align the motor shaft to facilitate assembly.
Dik from QUINCY, MA
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
1 personfound this instruction helpful.
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Drive motor not working
There where five screws to remove to get the bottom off then two to release the motor from the housing pull the electrical supply cord out then reverse the process. Piece of cake.
Lorraine J from Yuma, AZ
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
1 personfound this instruction helpful.
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carousel stopped turning
It was really easy. Just removed the screws from the bottom panel, removed the drive motor by removing one screw that holds it in place. Replaced the motor and reversed the process to get everything back together.
Tracy from Thousand Oaks, CA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
0 of 1 peoplefound this instruction helpful.
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Turntable motor quit working
As others have desribed - remove 5 screws from the bottom cover. Lower cover and replace turntable motor with 2 screws.
Bob from Colorado Springs, CO
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
0 of 1 peoplefound this instruction helpful.
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The turntable began operating intermittently and making noise
The repair was extremely easy. Remove seven screws in the bottom trim, slip the electrical connector off and remove the two screws holding the motor. Slide the new motor into position, replace the connector and screws.
William from Lake Sherwood, MO
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
0 of 1 peoplefound this instruction helpful.
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Microwave Food Turntable Not Working
Reviewed the current postings surrounding the problem i was experiencing on your website. Located the 5 phillips head screws on the bottom panel. Removed them letting panel hinge down, removed the motor connector and checked for 21V AC with Volt Meter confirming the motor was not operable. Ordered replacement motor which arrived 3 days later during the holidays. Repeated the panel removal then removed the moter retaining screw and replaced with the received part a perfect matching. All in both panel removals for diagnostics and replacement of the motor took about 20 minutes.
Michael from Raleigh, NC
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
1 of 2 peoplefound this instruction helpful.
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turntable would not turn/motor froze
could not have been any easier to replce motor . unplug unit,remove 7 screws, drop down bottom plate, unplug motor, remove 2 screws and replace motor. reverse steps to finish installation.
Michael from Silverdale, PA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
0 of 1 peoplefound this instruction helpful.
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Customer Reviews
Average Rating:
★★★★★
★★★★★
34 Reviews
5.0
Filter By Rating:
5 Stars
33
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
0
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Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Barry M - Yesterday
Verified Purchase
Part perfect replacement.!
Part arrived as promised. Easy to install and microwave working great again.!
★★★★★
★★★★★
Jane M - September 26, 2022
Verified Purchase
easy repair
It came quickly and was easy to install.
★★★★★
★★★★★
John F - August 22, 2022
Verified Purchase
Very good service.
Came quickly and replacement very simple.
★★★★★
★★★★★
Robin B - August 14, 2022
Verified Purchase
Worked as Expected
Easy-Peasy - Fast Delivery!
★★★★★
★★★★★
William M - November 6, 2021
Verified Purchase
Exactly what we needed
Easy to install and fixed the problem. No need to replace this MW.
★★★★★
★★★★★
Harold B - October 9, 2021
Verified Purchase
Easy replacement
The part came a week early. Removed 6 screws, pulled the old one, and put in the new one. Worked perfect.
★★★★★
★★★★★
Steven A - June 5, 2021
Verified Purchase
Exact Fit
The part was a perfect match for my 2004 GE JVM1660BH01 over the oven microwave. It was an easy repair which took only 5 minutes.
★★★★★
★★★★★
Becky H - May 26, 2021
Verified Purchase
Microwave working great!
It’s great to have my microwave turntable functioning properly after going so long with its not turning at all. It heats food evenly again! Yay!
★★★★★
★★★★★
Peggy G - December 23, 2020
Verified Purchase
This part was awesome everything was amazing so easy to repair and my microwave now works perfect
so easy to replace and repair
★★★★★
★★★★★
Tim O - November 28, 2020
Verified Purchase
Easy repair
The part was easy to install.
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS237772
Manufacturer Part Number: WB26X10038
With the Fix app, you can quickly and easily find information on your appliance, along with videos and articles to help you fix it.
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff
★★★★★
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