
DETERGENT MODULE WD12X28238
$
38.14
Special Order
PartSelect Number PS16542427
Manufacturer Part Number WD12X28238
Manufactured by
GE

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Product Description
DETERGENT MODULE Specifications
The detergent dispenser in your dishwasher stores the detergent until it is ready to be dispensed. If your dishes are not coming clean, or you notice the detergent is still in the dispenser at the end of the cycle, you may have a damaged or malfunctioning detergent dispenser. This detergent dispenser is not sold with a sensor. It is gray in color and is sold individually. This is an OEM part sourced directly from the manufacturer.

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Troubleshooting
This part fixes the following symptoms:
Will not dispense detergent | Door latch failure | Not cleaning dishes properly
This part works with the following products:
Dishwasher.
This part works with the following products:
General Electric, Haier.
Part# WD12X28238 replaces these:
WD12X10415, WD12X21054, WD12X22515, WD12X22576, WD12X23539, WD12X24058, WD35X21736
Questions and Answers
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Dennis
March 8, 2023
My dishwasher lights went off. If and when I mess with soap dispencer, the lights come back on. and when i go to shut the door, the lights go back off.
For model number gdt580smf6es
Hi Dennis, thank you for contacting us. According to our research, the latch striker is near the detergent module, and it may be loose. If this does not help, we would recommend checking the door latch, part number PS6447681, the latch striker, part number PS8690622, and the electronic control board, part number PS12726418. We hope this information helps!
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Customer Repair Stories
Average Repair Rating: 3.1 / 5.0, 6 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
The soap dispenser was broken os to save money I ordered one on-line
The repair instructions were great and the repair went well. The repair took less than an hour.
Thank you
Gary
Thank you
Gary
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GARY from SOAP LAKE, WA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
2 of 2 people
found this instruction helpful.
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soap did not dispense correctly
Followed video instructions step by step.
I was fortunate i had enough slack in water, electric and discharge lines to avoid disconnecting.
Two wrinkles
1. wire clips on my door had to be pulled/pried loose from door and there were two not one
2. could not slide dishwasher out after lowering adjusters and figured out it was the mounting tabs bumpimng the granite countertop, thus the use of putty knives to slide the dishwasher out.
I was fortunate i had enough slack in water, electric and discharge lines to avoid disconnecting.
Two wrinkles
1. wire clips on my door had to be pulled/pried loose from door and there were two not one
2. could not slide dishwasher out after lowering adjusters and figured out it was the mounting tabs bumpimng the granite countertop, thus the use of putty knives to slide the dishwasher out.
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LaRay from PRESCOTT, AZ
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
3 of 3 people
found this instruction helpful.
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The soap dispenser was not opening during the washing cycle
Took off the door and separated the two door pieces. Unscrewed the old dispenser and replaced it with the new one.
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Stephanie from Huntsville, AL
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers
4 of 7 people
found this instruction helpful.
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Soap dispenser would not function, wouldn't open.
Took cover of door off. Removeddoor from frame 1st. Lift door off of hinge. Disconnect door from springs. Unscrew bottom screws at base of door. Lift front cover(actually slides down) remove old part replace with new.make sure unplug door from main body.
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William from TIONESTA, PA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Socket set
4 of 4 people
found this instruction helpful.
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Dispenser no longer opened during wash cycle
Very straight forward. After removing the power source the dishwasher was pulled forward enough to access the the door hinge springs. Then the door could be removed and the inner skin separated to access the the dispenser mounting screws.
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Maurice from SAN JOSE, CA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
4 of 5 people
found this instruction helpful.
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The detergent tray wouldn't open during wash cycle
1. Pull out dishwasher (not all the way) 2. Open the door. 3. Remove the white rope holding the door hinge (both sides) 4. Remove the door by pulling up when the door is open about 4-8 inches. 5. Lay the door on the floor ( put something under the door so not to scratch the front. 6. Remove the small bolt at the bottom of the door (both sides). 7. Slide the hinge back, up, then out. 8. Where the hinges were are another set of bolts, remove those (both sides) 9. Grab the top part of the door (the part with the buttons) and slide apart. 10. Remove the styrofoam carefully. 11. Disconnect the wiring harness. 12. Remove the 6 screws holding the Despenser tray in place. 13. Put in new Despenser tray and put everything back together.
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Dennis from LAS VEGAS, NV
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
25 of 41 people
found this instruction helpful.
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Customer Reviews
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Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
Karen S - July 31, 2022
Verified Purchase
The part worked great and was easy to install. The instructions were very clear.
Received the replacement for the soap dispenser in the dishwasher
Charles C - July 21, 2022
Verified Purchase
GREAT PART
I HAVE NOT GOT IT PUT IN YET.
Hines R - June 11, 2022
Verified Purchase
Easy repair perfect fit
Instructions were clear and easy to follow. A little tricky with the door spring, but otherwise easy to do.
Donald O - May 3, 2022
Verified Purchase
Perfect fit and easy install
Brand New.
John D - October 29, 2021
Verified Purchase
worked asexpected
The part came quick, now the dishwasher is back to working correctly.
Matthew B - February 12, 2021
Verified Purchase
Not super easy to install.
The part arrived in a decent amount of time and was in working order. It was exactly the right part. It fit and worked perfectly!
Mike C - January 3, 2021
Verified Purchase
Easy Repair, part worked great!!
The part fit perfect, and installation was easy. Also the part was delivered before I expected it to.
Felipe M - November 14, 2020
Verified Purchase
Piece of PIE.
Ordered the part, received it like 36 hrs later and only 25 mins to install. Working like a charm.
Kathy C - September 16, 2020
Verified Purchase
Easy Repair
Part came fast. Son in law had it changed in less than 20 minutes!
Michael K - August 7, 2020
Verified Purchase
Worked great
The part was just I needed. The on line instructions made the no easy
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS16542427
Manufacturer Part Number: WD12X28238
Manufacturer Part Number: WD12X28238
Brand
Model Number
Description
