This is a manufacturer-made rail for the snack pan in various models of refrigerators. This rail is designed to allow users to easily pull their snack pan in and out of the refrigerator. If this rail is damaged, the pan will no longer slide smoothly and may even fall, so it needs to be replaced promptly. This rail is approximately 16.5 inches long and 12 inches wide and is made entirely of plastic. Replacing this rail requires no tools, as it simply slides into place in your fridge. This rail is sold individually and does not include any other parts or accessories.
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Troubleshooting
This part works with the following products:
Refrigerator.
This part works with the following products:
General Electric.
Customer Reviews
Average Rating:
★★★★★
★★★★★
7 Reviews
4.7
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★★★★★
★★★★★
Casey H - April 14, 2024
Verified Purchase
Worked great
Easy to install. no issues.
★★★★★
★★★★★
Sharon W - April 29, 2023
Verified Purchase
Easy fix
The tray was great. Fit exactly like it was supposed to!
★★★★★
★★★★★
Theresa Z - March 22, 2023
Verified Purchase
part as expected, easy replacement
Part was new & exactly what I needed
★★★★★
★★★★★
Steven G - November 2, 2022
Verified Purchase
did its job
done and useable
★★★★★
★★★★★
MICHAEL S - August 19, 2022
Verified Purchase
Easy repair, great part
The part was easy to install and quick delivery
★★★★★
★★★★★
Stephanie S - July 27, 2022
Verified Purchase
Replaced broken shelf and part worked perfectly.
Replaced broken shelf and worked perfectly.
★★★★★
★★★★★
Kaye W - August 30, 2021
Verified Purchase
Easy repair
Part came quickly easy to apply working great
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Customer Repair Stories
Average Repair Rating: 5.0 / 5.0, 1 reviews.
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broken slide rail , left side
Remove old snack pan. Then remove old snack pan rail from the refrigerator and place on a table. Observe how it is assembled and remove from the glass top then reinstall the glass top onto the new snack pan rail. replace the new snack pan rail into the refrigerator and place the snack pan back onto the snack pan rail.
kevin from OXFORD, MA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
2 of 2 peoplefound this instruction helpful.
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6 questions answered by our experts.
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Lisa
January 3, 2022
Will this frame work for a 11x14 deli meat drawer?
For model number GTE18GSNRSS
Hi Lisa,
Thank you for your question. Yes, this would be the correct frame for the snack pan. If you would like to place an order for it, you may order it either online or by calling our customer service line and anyone will be happy to assist you. We hope this helps! If you have any questions, please let us know.
4 people found this helpful.
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Shani
January 18, 2022
Does this work to place for the snack pan? If it does not fit my fridge can I return it?
For model number GTS18HGNRWW
Hello Shani, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS12744172. We have attached a link to our return policy. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
Is this the correct rail assembly for the snack pan in my particular model? (GIE19JSNRSS)
For model number GIE19JSNRSS
Hello C, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS12744172. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
1 person found this helpful.
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Ruthann
January 27, 2024
Will snack pan rail WR72X31124 fit my model? Thanks
For model number GTS22KSNBRSS
Hello Ruthann, thank you for reaching out. The part you mentioned is compatible with your model. Glad to be of assistance!
1 person found this helpful.
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Al
April 3, 2024
Does this part attach to a glass shelf that is the width of the refrigerator?
For model number GTS18ABBHRWW
Hello Al, thank you for reaching out. According to our research, the part you have mentioned does not come into your model. Glad to be of help!
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Todd
April 19, 2023
the rail on my snak tray that attaches under glass shelf broke and want to purchase a new rail peice, don't need the shelf or tray though... What is the order # for this?
For model number GTS22KMNRES
Hi Todd,
Thank you for your question. The rail is part of the snack pan shelf. The part number for the shelf is PS12744172. We hope this helps!
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