This ice tray or ice bin assembly is a genuine OEM replacement part designed for your Samsung refrigerator. The assembly is made of white plastic and has dimensions of 21 inches by 13.25 inches. It is responsible for holding the ice produced by the ice maker, so it is ready to be dispensed whenever you need it. If the ice tray assembly is faulty, you will likely have difficulties getting ice from your refrigerator, and you may notice an unusual noise coming from the ice dispenser when you attempt to use it. This part is sold individually.
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Troubleshooting
This part fixes the following symptoms:
Ice maker won’t dispense ice
This part works with the following products:
Refrigerator.
This part works with the following products:
Samsung.
Part# DA97-14474C replaces these:
AP6034185, DA97-12604D, DA97-14474A, DA97-21040A
Customer Reviews
Average Rating:
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★★★★★
5 Reviews
4.8
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★★★★★
★★★★★
Dewey A - March 12, 2022
Verified Purchase
great service
Great web site, easy to find the right part, fast and on time delivery.
★★★★★
★★★★★
Genevieve K - June 23, 2021
Verified Purchase
Ice bucket
Works perfect
★★★★★
★★★★★
Sarah H - October 29, 2020
Verified Purchase
Plug and play
Just took the old one out and put this in and it worked like a charm.
★★★★★
★★★★★
THOMAS F - August 7, 2020
Verified Purchase
part as ordered.
The part is exactly as ordered. Worked and fit perfectly. Too bad it was $171 for an ice bucket for
this terrible samsung french door refrigerator/freezer. I'll probably need another one in 1-2 years.
★★★★★
★★★★★
Charles W - July 4, 2020
Verified Purchase
perfect to find the right part
The website is great and the pictures make it a lot safer to order the right part!
I don't like the Samsung freezer at all but I love the website to find the right part!
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Customer Repair Stories
Average Repair Rating: 4.5 / 5.0, 2 reviews.
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Ice maker freezing over, causing ice to get stuck
Replaced parts, as ordered - very simple. Watched the video before hand. Found that existing assembly did not have the "Y" clip installed. Been making ice for three weeks with no freezing up (yet) - time will tell.
Plastic housing for ice maker cracked preventing the internal mechanism from moving/emptying ice cubes
Since the ice maker was no longer able to empty ice and the problem was a large crack in the plastic housing right near where the internal screw connects to maker (which we were unable to fix with something simple like tape) we simply had to swap out the whole ice maker. It was just the process of pulling the old one out and sliding the n
... Read moreew one in.
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Deanna from FORT WORTH, TX
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
5 of 15 peoplefound this instruction helpful.
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Questions and Answers
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8 questions answered by our experts.
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Shannon
March 6, 2020
Can i get just the plastic ice tray by itself? Everything works but the bucket has cracks and holes. I think the holes are causing the ice to melt and it refreezes and stops up the ice dispenser.
For model number RF28HFEDTSR
Hello Shannon, Thank you for the question. Very sorry, the Ice Bucket is only sold as the full Assembly. We hope this helps.
4 people found this helpful.
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Diego
July 7, 2021
Ice basket is cracked at bottom. I believe this is causing for ice to form around maker, and when dispense ice, a small water splash before ice cubes drop, which are slightly melted. Also, cold water is not coming out as cold. Could part # 24 fix this?
For model number RF28HDEDBSR
Hello Diego, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS11766800. we hope this helps!
2 people found this helpful.
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GRANT
August 15, 2019
The ice maker only produces crushed ice, even when we have it set to cubed ice. The rod on the removable ice bucket which dictates if its cubed or crushed rotates fine when manually pushed, but is clearly not responding to the sensor in the ice maker telling it to open (for cubed). I don't know if this is an issue with the ice bucket or the ice maker - and which is the right part for me to order as a replacement. Please let me know!
For model number rf28hmedbsr
Hello Grant, thank you for inquiring. This could be due to a faulty Dispenser Lever, part number PS9604255 for your model. You may also want to consider the Micro Switch part number PS11712663 to fix this. I hope this helps and good luck with your repair!
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Chris
January 6, 2020
Does this ice bucket come with the auger assembly?
For model number RF28HFEDBBC
Hello Chris and thank you for writing.
No, it does not. The Ice bucket is sold individually. We hope this helps. Please contact us anytime if you require further assistance.
Samsung Ice bucket w/ auger is cracked. do you have the correct replacement part?
For model number RF28HMEDBSR/AA
Hi Roxanne,
Thank you for your question. The part number listed under your model number for the ice bucket with auger is PS11766800. If you would like to place an order for it, you may order it either online or by calling our customer service line and anyone will be happy to assist you. We hope this helps! If you have any questions, please let us know.
1 person found this helpful.
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Roberto
November 22, 2022
The bucket is cracked in the back and the ice crushing blades came loose, will replacing the bucket fix this?
For model number RF28HDEDBSR/AA-0052
Hello Roberto, thank you for your question. Yes, replacing the Ice Bucket will fix these issues. We hope this information will help you.
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Eleazar
July 20, 2021
I have the following problem. Once a month the ice maker freezes and has a mass of ice and of course it stop making ice. I have to remove the ice that formed with a little hot water. After I do this it starts to make normal ice. However, every day there is a little water that comes out of the ice marker. I have seen that the ice bucket is cracked at bottom. What can I do to resolve this situation? Is changing the ice bucket enough (partselect number ps11766800)?
For model number RF28K9380SR
Hello Eleazar, Thank you for the question. The Ice Bucket and Ice Maker are two separate parts so the Bucket should not effect the Ice Maker. This is normally an indication the Ice Maker is not dumping the cubes into the Bucket or the Ice Maker is over filling causing the cubes to create a block of ice and not able to dump. The Ice maker either way will need to be replaced. We hope this helps!
