This OEM Dishwasher Upper Rack Adjuster is a grayish-black, plastic part which will require a screwdriver to install. It fits onto dishwasher rack and connects it to the track allowing it to slide in and out. If broken then the rack will no longer slide properly, and the part must be replaced. The installation has been rated as "easy" by customers. Before beginning any repair, you should unplug the dishwasher and wear gloves to protect your hands. Check your model number and user manual to see if this part is right for you! Your dishwasher should have a left and right upper rack adjuster, and both are the same part. These parts are sold individually, so if you are looking to replace both, you will need to order two parts. Please see as follows for detailed repair instructions: Release the track stops from the upper dishrack rails and pull the upper rack from the dishwasher and place it upside down on a work surface. Raise the wheels to the maximum height. Release the top of the long rear clip from the dishrack tine and push the clip down to the release point and remove it. Press the tab down on the front clip move the clip up to pull it off. Release the locking tabs on the clip in the middle of the height adjuster and remove the clip. Using a slot screwdriver pry the housing cover down and out to release the upper tabs on each side. Pry the bottom of the housing cover out of the 2 lower locking tabs. Pull the housing cover off the rack. Remove the adjuster housing and wheel assembly and repeat the procedure on the other side. Slide the vertical portion on the new wheel assembly between the fourth set of vertical tines from the back of the dishrack and rotate the wheel assembly so that it lays flat against the side. Insert a positioner clip above the rear wheel and snap the tab into the slot. Install a positioner clip on the front wheel. Position the adjuster body over the vertical portion of the wheel assembly and push in into the slots. Locking tabs at the bottom of the adjuster body engage the wheel assembly once it is fully inserted the tabs. Insert the actuator lever into the adjuster body with the thumb pad facing the front of the rack. Two half-circle cutouts on the adjuster body hold the actuator in place. Push the adjuster body down and install the adjuster cover. Install the adjuster cover mounting screws. Repeat this process on the other side of the rack. Push the upper dishrack onto its tracks.
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Troubleshooting
This part fixes the following symptoms:
Door won’t close | Door latch failure | Not cleaning dishes properly | Leaking
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Gary
November 8, 2018
Are the rack adjusters the same on both side or are there left and right ones like the track?
For model number JDB8200AWP3
Hi Gary,
Thank you for your question. Yes, it would be the same for both sides. I hope this helps. Thank you and have a great day!
94 people found this helpful.
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Randy
January 9, 2018
Part #4 seems to fit the bill for my problem. Are the the knobs that rest in the u-channels part of this. Problem: One of the plastic knobs broke off the upper rack support (part is entregal). The knob will ride in a metal channel that is part of the slide.
For model number KDTE104DSS0
Hi Randy, Thank you for the question. Yes, the Rack Adjuster comes with the knob that ride in the metal channel. Hope this helps!
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Philip
August 8, 2019
Does the rack adjuster kit (ps11756150) include parts for both sides of the rack, or do i need to order 2? Thanks
For model number KDTE254EWH1
Hi Philip, thank you for your question. Unfortunately no. You would have to order two. Good luck with your repair.
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Val
September 6, 2017
How do you remove the broken part installed a new one? Part ps11756150
For model number Model kude60hxss1
Hi Val,
Thank you for your inquiry. Before beginning any repair please unplug the dishwasher and wear gloves to protect your hands. Release the track stops from the upper dishrack rails and pull the upper rack from the dishwasher and place it upside down on a work surface. Raise the wheels to the maximum height. Release the top of the long rear clip from the dishrack tine and push the clip down to the release point and remove it. Press the tab down on the front clip move the clip up to pull it off. Release the locking tabs on the clip in the middle of the height adjuster and remove the clip. Using a slot screw driver pry the housing cover down and out to release the upper tabs on each side. Pry the bottom of the housing cover out of the 2 lower locking tabs. Pull the housing cover off the rack. Remove the adjuster housing and wheel assembly and repeat the procedure on the other side. Slide the vertical portion on the new wheel assembly between the fourth set of vertical tines from the back of the dishrack and rotate the wheel assembly so that it lays flat against the side. Insert a positioner clip above the rear wheel and snap the tab into the slot. Install a positioner clip on the front wheel. Position the adjuster body over the vertical portion of the wheel assembly and push in into the slots. Locking tabs at the bottom of the adjuster body engage the the wheel assembly once it is fully inserted the tabs. Insert the actuator lever into the adjuster body with the thumb pad facing the front of the rack. Two half circle cut outs on the adjuster body hold the actuator in place. Push the adjuster body down and install the adjuster cover. Install the adjuster cover mounting screws. Repeat this process on the other side of the rack. Push the upper dishrack onto its tracks. Close the track stops on the rails and the repair is done. I hope this helps. Thank you and have a great day!
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Mark
February 16, 2018
Are there video installation instructions for replacing the adjuster part w10546503
For model number KUDE60SXSS3
Hello Mark, Thank you for your inquiry. At this time, we do not have a video for this exact part number but I have found instructions for you. Use a small flat head screwdriver to depress the retaining tabs securing the rack adjustors to the tracks. Fully remove the upper rack. Using the flat blade screwdriver, release the tabs to detach the adjuster housing cover and remove the housing. Next detach the front and rear adjuster support straps from the tines and remove them from the rack adjuster. Note the orientation of the rack adjuster, then pry off the stop clip to detach the old adjuster. Install the new adjuster by aligning it on the rack and snap the stop clip into place to secure. Next replace the front and rear support straps. Position the adjuster housing by aligning the locking lever in the adjuster slot then snap the cover on to secure. Then put the upper rack back into place. Hope this helps!
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VIOLET
December 8, 2017
The part that i'm finding on line for a upper rack adjustment mechanism does not look the same as the one on my dish washer and we could not locate the model number on the dishwasher where would we locate that on the unit
For model number KDFE104DSS
Hello Violet, Thank you for your inquiry. You would locate your model number on the left edge of the dishwasher's door, on the upper left hand corner of the unit's frame, on the top of the door jamb-to the left, right, or in the center, on the door itself, to the left, right or in the center, or on the underside of the control panel. Hope this helps!
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Rochelle
June 25, 2019
I used the adjuster to lower the right side of top rack. Now the door will not close. I can't turn the dishwasher on.
For model number KDFE104DWH1
Hello Rochelle, Thank you for the question. I suggest putting the rack back to the normal setting in height to see if the door will close. If the door closes you may need to replace the adjuster. It might be causing the rack to come forward and not allow the door to close properly. Hope this helps!
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Havilah
January 10, 2019
I have a Kenmore dishwasher. The little plastic piece that sits inside of the roller has broken off and the rack is now sagging on one side. It looks like this adjuster piece is what i need to replace it but, it does not have Kenmore in the list compatible brands. Will this piece work for my dishwasher? Thank you so much and i look forward to your time!In him,
havilah
For model number 665.13543N412
Hello Havilah, thank you for your question. The upper rack roller is part of the T shaped adjuster that attaches to the rack itself. The new rack adjuster kit provided by the manufacturer provides all the replacement parts for the right and left sides of that rack. The part number PartSelect Number PS10065979 will be the adjuster kit you need to order. I hope this helps!
What is the new part number for the rack adjuster on the left side? What about same for the right side?
For model number MDB8969SDMO
Hello, thank you for your inquiry. This is the part that is listed as compatible with your model, and will work for both the left and the right side. We hope this helps!
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Karah
November 26, 2018
I believe this is the part i need, but I'm just looking for confirmation. The left side of the top rack won’t stay attached to the runner. I had to just take out the top rack altogether. It’s the large plastic part on the back of the top rack that has broken.
For model number KDFE104DBL4
Hello Karah, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is Part Number: PS11756150. Hope this helps, good luck with this repair!
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Broken parts on rack
Easy...easy....I first watched YouTube videos on how to fix our problem. We replaced both tracks and also the rack adjuster on both sides of the rack. The entire repair took about an hour and most of that time was spent finding the tools at our house!! I ordered the parts on a Sunday evening and they were at our house on Tuesday!!! Will use this sight again if repairs are needed.
The original part broke down with use and needed to be replaced
The repair was easy. First remove the entire rack from the dishwasher. There are three clips that hold the rack adjuster in place. It's relatively easy to see how to loosen the clips to remove the old rack adjuster. I took a couple of photos before I loosened the clips to help remember where they belong. When putting the rack adjuster it's important to move the rack height adjustment release lever up and down until the vertical part of the rack adjuster easily slides into the slot in the upper rack bracket. Once the rack adjuster in in it's proper location replace the three clips removed at the start of the procedure. Place the rack back into the dishwasher.
Leon from FALLS CHURCH, VA
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
7 of 11 peoplefound this instruction helpful.
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My upper rack, even after replacing the upper rack tracks, would pivots forward or backward out of the horizontal.
It was easy to remove the old parts by using a screwdriver to push in “tabs” that kept retainer clips in place. Once removed, it was a matter of easy assembly in reverse and then re-clip. It became clear that the problem was because a few tabs that click into the sliding track and worn to the point where they no longer retained a tight connection to the track causing the upper rack to tilt with weight to front or back. Sure, the parts are a bit pricey but not when compared to a repair visit or a new KitchenAid which otherwise was functioning perfectly.
Original rack adjuster broken at retainer clip posts.
I watched the YouTube video I found in the link provided but PartSelect and followed the steps shown in the video. I replaced the two broken rack adjusters in about 20 minutes. I especially like the fact that PartSelect helped with the link provided in the email that acknowledged the part order. A great customer service. I’ve passed this fact on to my other friends who routinely DIY repair projects.
Richard from SIGNAL MTN, TN
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
5 of 5 peoplefound this instruction helpful.
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Upper rack adjuster broke on one side. Detergent dispenser slide cover broke.
Replaced upper rack adjuster on both sides as these adjusters seem brittle due to heated drying over years. Followed YouTube video for repair. Very easy to fix.
Replaced the detergent dispenser on the door. Followed YouTube video with slight modification given moderate difference in model on video and my model. Relatively easy repair that takes a little bit of time.
The left front tab holding Rack Adjuster to slide out rail snapped off
I did a Youtube search and discovered there were a couple that showed the replacement in detail. I watch the entire process once and then had my laptop beside the upper rack and paused the video after each step. That worked well
Keith from BRECKENRIDGE, CO
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
3 of 4 peoplefound this instruction helpful.
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Replacing broken adjuster housing cover.
Take out the upper dishwasher rack. Place the adjuster towards the back of the upper each place attachment clips to secure adjuster and the adjuster clips to the back of the housing. Check to back sure adjuster move up and down and click back into place. Your installation is complete. Good luck!
The instructions were not clear and had no illustrations
I just looked at the matching piece on the other side of the rack and used it as a guide to install the new part.
Sheldon from LOS ANGELES, CA
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
1 personfound this instruction helpful.
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Left-side rack adjuster broke, so upper rack couldn't be used properly.
Per suggestions from other reviews, I looked for You Tube videos for replacing this part. The video I used was completely necessary, but moved way too fast, so required lots of stopping, rewinding and starting again. But I managed to get the old rack adjuster removed and the new one installed without too much trouble. Then I tried installing it in the pull-out rail. The front connector on the new adjuster would not fit into the appropriate slot. Initially I thought maybe the part was defective, but determined that the dimensions were as accurate as my eye and tape measure could evaluate. Finally, I settled on the expedient of filing away at least 1/16" from one edge of the slot so that the connector would drop into place. Not sure why this discrepancy existed but the problem appears to be resolved.
Thomas from PHOENIX, AZ
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Screw drivers
1 personfound this instruction helpful.
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Top rack bracket broken
A little difficult to figure out at first for novices, but we did it! Highly recommend it. Saved us a service call!
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Scott D - 5 days ago
Verified Purchase
Great part. Worked as expected
The part arrived when expected, worked well, instructions were helpful.
★★★★★
★★★★★
Jeff L - February 7, 2023
Verified Purchase
Correct part, easy swap
Part was brand new and fit perfectly.
★★★★★
★★★★★
Jeremy N - February 7, 2023
Verified Purchase
Easy Repair, Great Part
Fit like a glove and works like a dream!!
★★★★★
★★★★★
Yvonne M - January 21, 2023
Verified Purchase
Dishwasher repair
Part worked great and fixed the sagging top rack! Also, came quickly
★★★★★
★★★★★
Martin W - January 21, 2023
Verified Purchase
Thanks, received parts quickly.
Easy, from ordering to receiving and installing.
★★★★★
★★★★★
Anthony G - January 3, 2023
Verified Purchase
Very simple 15 minutes and done
Fit perfectly. No problem installing
★★★★★
★★★★★
Paul A - January 2, 2023
Verified Purchase
Efficiency in action
Part was as expected and was easy to install--Watched a U tube video which made it a breeze.
★★★★★
★★★★★
Kaylee E - April 22, 2022
Verified Purchase
Easy Repair
The part came in an incredibly timely manner. It was super easy to install with just a flathead screwdriver and ten minutes. The part worked great and the whole process was super painless!
★★★★★
★★★★★
Jackie M - April 18, 2022
Verified Purchase
Perfect
The part worked perfectly. My dishwasher is like new. It came to the house quickly and was packaged week. Good seller!
★★★★★
★★★★★
Susan N - April 17, 2022
Verified Purchase
Perfect Part
Wasn't the easiest repair but it worked. Took about an hour.
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