We're sorry, but our Q&A experts are temporarily unavailable.
Please check back later if you still haven't found the answer you need.
9 questions answered by our experts.
< Prev
1
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
John
October 16, 2017
The dishwasher control panel has two lights that remain on, the delay 4hr and cancel drain.Removal of power or try to reset does not clear lights. I assume the control panel only needs to be replaced. Regards,John
For model number KUDS30IXBL2
Hello John, Thank you for the question. First, try to press and hold the heated dry button for 5 seconds to see if the control panel will clear the lights(you may have already done this to reset). If that does not fix the issue, your touchpad might be shorted out or stuck.Try to heat up the buttons with a hair dryer and massage the buttons. Try to reset again and if this does not fix the issue you may have to replace the touch pad. Hope this helps!
4 people found this helpful.
Was this helpful?
Thank you for voting!
Jerry
August 15, 2017
Some of our push buttons stopped working. Is the touch pad and control panel (ps11755696) all we need to replace? Thank you
For model number KUDS301XBL7
Hi Jerry,
Thank you for your inquiry. The touchpad and control panel should be the only part you need. One thing to check before you order it would be to see if the membrane on the touchpad is dirty. Sometimes dusting it may get it to work. I hope this helps. Thank you and have a great day!
2 people found this helpful.
Was this helpful?
Thank you for voting!
Bernadette
August 14, 2017
The dishwasher door closes tightly, but the control panel buttons will not respond to touch. What part do you think i need to get. Thanks for your help.
For model number KUDS301XBL8
Hi Bernadette,
Thank you for your inquiry. You may have to check both the electronic control board and the touchpad. Sometimes if the touchpad is not responding you will need to dust the membrane that attaches the control board to get it to work. To test both parts you will need a multimeter. I hope this helps. Thank you and have a great day!
1 person found this helpful.
Was this helpful?
Thank you for voting!
Doug
December 6, 2021
touchpad light drying light is on Hit cancel and will not go out Even
plugged the dishwasher and waited 10 minutes and still on Do I need to replace the touchpad?
For model number KUDS30IXBL7
Hello Doug, Thank you for your inquiry. You can test to see if it is the touchpad or the control board, by unplugging the dishwasher, open the door and console, then unplug the touchpad ribbon from the control board, replace the console. Leaving the door open, reconnect the power, then after 5-7 seconds shut the dishwasher door. The appliance is usually programmed to turn on the drain pump if it does not detect the touchpad. If the drain pump comes on, then the control board is fine and the touchpad would need to be replaced. Otherwise, replace the control board. Good luck with your repair.
The bottom part of the control panel has pulled away from the door and sticks out about one half inch. It can be pushed back in, but the next time we pull open the door it pulls away again. I think a plastic part snapped off behind the panel. The dishwasher works okay except that 1) we have to reboot it once in a while (turn off then on the dishwasher circuit breaker) and 2) now the lights on the panel no longer light up. Can you diagnose what the problem is, and tell me what parts i would need? And the degree of difficulty the repair would be? Thanks for any help you can provide!
For model number KUDS30ISBL6
Hi Walter,
Thank you for your questions. Based on what you described, you will need to check the door latch, the electronic control board, the fuse and touchpad and control panel. I hope this helps. Thank you and have a great day!
1 person found this helpful.
Was this helpful?
Thank you for voting!
Kim
March 6, 2020
I need to replace the actual words on the front, mine are wearing off. Do you have these?
For model number KUDS30IXBL9
Good Day Kim. Thank you for your question in regards to your unit (Model Number KUDS30IXBL9). Based on our research, this is sold as part of the Touchpad and Control Panel: 1) Black (PartSelect Number PS11755696). 2) White (PartSelect Number PS11755697). 3) Bisque (PartSelect Number PS11755698). 4) Stainless Steel (PartSelect Number PS11755699). You can order this part either online at our website www.PartSelect.com or by calling us by phone at 888-260-4310. Best Regards.
I have to turn the breaker off then back on for the dishwasher to work. Do you think that the problem is the control panel?
For model number KUDS30IXBL6
Hello Jim, Thank you for the question. If the appliance needs to be reset with every use, the control board may need to be replaced, Part #: PS11773157. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
is this the part that has the wash instructions ans the warming lights and buttons
For model number KUDS301XBL8
Hi Kelly, thank you for reaching out. Yes, this control panel, part number FIX11755696, would be the part you are looking for. It has all the wash commands and lights. If you require assistance to place an order, please contact customer service. We hope that helps!
Was this helpful?
Thank you for voting!
David
June 26, 2023
Dishwasher keeps beeping. Attempted to cancel/drain and restart, but will then start beeping and clean button comes on and starts beeping again. Turned off electricity to try to reboot but didn’t fix the problem
For model number KDTM404KPS
Hi David, thank you for contacting us. It seems like a user interface communication fault. We would suggest checking the wiring connections of the user interface board with the main control board. If the issue remains, the user interface board, part number PS12745443, might be faulty. We hope this information helps!
Average Repair Rating: 4.2 / 5.0, 5 reviews.
What's this?
< Prev
1
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Intermittent dimly lit touch panel lights (2) with the machine on or off
Initially I removed the front panel and touch panel cleaned the cable connection from the touch panel. This did not correct the problem. Although the dishwasher still ran fine. I searched online for the part and decided to order from PartSelect. I ordered it on 6/30/19 with standard shipping and received it on 7/9/19.
I once again removed the front panel and the touch panel and disconnected the touch panel connector. I installed the new one putting in the touch panel screws first then the front panel screws. The replacement time was about 30 minutes and a few hours later all seems to be working correctly with no dimly lit touch panel lights. A torx wrench was the only tool used.
Joel from TORRINGTON, CT
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
1 personfound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
control panel went bad
Once the correct part arrived, our son bought a star screw driver set took off the old panel and assembled the new one. He did loosen a couple of side screws to allow room to work.
Diana from BLANCO, TX
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
1 personfound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Touch panel did not work
Purchased this new one, plugged right in and worked. Very easy. Saved myself money by not having to call a service man.
Richard from ELLENSBURG, WA
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
1 personfound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Nothing working, no lights. Worked one day and not the next
Remove and replaced control panel
Larry from CALEDONIA, OH
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Socket set
2 of 2 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Control panel just stopped working
Since the control panel is an all-in-one "plug and play" item, it is as straightforward as removing the torx head screws on the inside of the door, disconnecting and removing the old panel, plugging in and reinstalling the new panel, and buttoning up all the screws. A few notes: 1) The replacement panel's mating surfaces are slightly different than the original's so it took a little study and wiggling to get it seated; 2) There are two different lengths of torx head screws that hold the door panels/part together - the longer ones hold the control panel on, the shorter ones simply keep the door panels together; 3) When you pull the control panel screws, the handle unit will likely fall on the floor if you're not careful - don't sweat it, it can only go back on one way so you'll figure it out easily enough.
Michael from ELLICOTT CITY, MD
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
11 of 14 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
< Prev
1
Next >
Customer Reviews
Average Rating:
★★★★★
★★★★★
5 Reviews
4.0
Filter By Rating:
5 Stars
3
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
< Prev
1
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Deno K - February 2, 2021
Verified Purchase
Medium Repair worked as expected
Part was is great condition, washer is back working again
★★★★★
★★★★★
Dennis B - July 16, 2019
Verified Purchase
Fast service, easy repair
Part arrived in great condition. Repair was a 20 minute job. Thanks!!
★★★★★
★★★★★
Diana B - January 10, 2019
Verified Purchase
right part
fast response to wrong part and the right part worked perfectly
the machine had not been used for a while before ordering the part, so it leaked the first wash
now all is well and it is nice to have a dishwasher other than myself again
★★★★★
★★★★★
Dennis O - September 13, 2018
Verified Purchase
Dishwasher
I have had it for a few weeks now and this morning it shorted out, since there is only one plug in connection I feel it has to be a bad board.
September 13, 2018
Hello,
Thank you for leaving a review on the part ordered. I have sent you an email in regards to the order. Hope to hear from you!
★★★★★
★★★★★
Kevin S - February 28, 2018
Verified Purchase
Exactly what I needed.
Right part fast!
< Prev
1
Next >
Model Cross Reference
This part works with the following models:
PartSelect Number: PS11755696
Manufacturer Part Number: WPW10500172
With the Fix app, you can quickly and easily find information on your appliance, along with videos and articles to help you fix it.
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff
★★★★★
You added 1 item to your cart
✖
$
Qty:
Total item(s) in cart:
Order Subtotal
$
*Taxes and shipping will be applied during checkout
Your Subscriptions
Same-day Shipping
Ships from USA
1 Year Warranty
365 Day Returns
Copy
