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★★★★★
★★★★★
Margaret W - March 22, 2018
Verified Purchase
Wrong Whirlpool electic control panel part!!
The part recommended from your help team was not the correct part. The Whirlpool GE Duet washer has 2 control panels. We opened up the washer and installed P#PS11754092. Did not correct the issue. We got the part info on the 2nd Electric Control Panel and this one did fix the issue. Down time was 5 days.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
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Louis
February 15, 2023
The washer does not fully rinse. It stops at the rinse cycle and door will remain locked until I turn it off. A message came on there was à problem
Whitehead part could be the problème
For model number Wfw97hexl2
Hello Louis, thank you for your question. A likely cause is a clogged or bent drain hose, or a clogged or broken drain pump PS11750897. Or, if is is not fully filling before the start of the rinse, it may be the Water Inlet Valve PS11751015. We hope to hear from you soon