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Door Cam - Black

★★★★★
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41 Reviews
$ 6.89   In Stock

Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS11752991
Manufacturer Part Number WPW10329686
Manufactured by Whirlpool
Product Description

Door Cam - Black Specifications

The Door Cam is a black plastic part which helps the door pivot shut while keeping the door and hinge in proper alignment. Lubricating this part upon installation may help it move easier. It attaches onto the door hinge and should be replaced if broken or if there is noticeable damage. Refer to your model number and user manual to ensure this is the correct part for you. To do this repair you will need a 5/6 nut driver, a 5/16 socket, and a ratchet. For safety purposes, do not forget to turn off your appliance before making this repair. Note that this piece is black, and as per the manufacturer requires a new screw to mount the door cam which is sold individually. Please also note that this is the closing cam for the lower door, and the upper door cam is sold as a separate kit.

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Troubleshooting
This part fixes the following symptoms:
Door won’t open or close | Clicking sound | Fridge too warm | Noisy
This part works with the following products:
Refrigerator, Freezer.
This part works with the following products:
Whirlpool, Kenmore, KitchenAid, Maytag.
Part# WPW10329686 replaces these:
AP6019682, 1115901, 2155309, 2155310, 2155311, 2159138, 986759, W10329686, WPW10329686VP
Questions and Answers

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13 questions answered by our experts.
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Robin
November 16, 2017
The right door makes a loud clicking sound when it is opened/closed. What part(s) are do I need to order to repair this?
For model number 106.5736702
Hi Robin, Thank you for the question. I suggest replacing the Lower Door Closing Cam,Part Number: PS11739042 and the Door Cam,Part Number: PS11752991. Good luck with the repair!

9 people found this helpful.

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Related Parts:
Octavio
January 14, 2018
I ordered (#10668178) and installed the lower door cam for Whirlpool model ed27dqxbn01 refrigerator, but I was unaware there is also an 'upper door cam' that mates with the lower cam to properly close the door, mine is flat worn out, could you point me to the part # for this item if available?
For model number ED27DQXBN01
Hi Octavio, Thank you for the question. The upper cams are only sold as part of the Door Closing Cam Kit, PartSelect Number PS358690. Hope this helps!

4 people found this helpful.

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Craig
July 10, 2019
Hi, This is a Whirlpool side by side fridge. I've done the door cam repair a couple of times in the past, and just completed it again today and noticed for the first time that the lower of the two cams (part # ps11752991) moves back and forth a bit as the door opens and closes. Is this normal? I don't want to over tighten it, because the last time i did the repair i did that, and the head snapped off the screw and i had to drill it out, etc. So, again, the question is: Is it normal for the lower of the two cams (the one that attaches to the fridge) to move back and forth a bit as the door opens and closes? And if not, any thoughts on how to fix that? Thanks!
For model number GS2SHAXKB01
Hello Craig, Thank you for the question. The cam should not move once installed. You should be able to tighten the screw to prevent the cam from moving. Hope this helps!

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Marlena
August 21, 2019
Water leeks inside the refrigerator
For model number Water leeks inside refrigerator
Good Day Marlena. Thank you for your question in regards to your refrigerator. In order for us to assist you we will need you to provide us with your unit's full model number. If you are having difficulty locating your model number we would recommend reaching out to the manufacturer as they should be able to assist you finding it. Best Regards.

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Russ
May 7, 2019
I am having a hard time finding a the door cam for this model #. Can you please help
For model number IDD227300
Hi Russ, Thank you for your question. The cams listed under your model number are sold in a kit. The part number listed under your model number for the door closing cam kit is PS358690. I hope this helps. Thank you and have a great day!

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CARLOS
February 19, 2018
Can you help, right door is a down a bit, how to alignment. Thank you in advance!
For model number KSRG25FKSS15
Hi Carlos, Thank you for your question. If the right door is not closing correctly and is hanging down a bit, you will need to check the door hinges, the door cams and the lower door closing cams to see which parts are causing the issue. I hope this helps. Thank you and have a great day!

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Adam Appel
October 3, 2019
What does the bottom hindge pin look like
For model number 970-438600
Hello Adam, thank you for writing. You can view a photo of the Lower Hinge Pin on your model by searching our website with the part number PS1526031 for it. Good luck with your repair!

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Billie
October 23, 2019
Need to know how to replace door cam on the refrigerator side (bottom right side) (pictures please)
For model number ED2KYEXVQ01
Hi Billie, thank you for your question. Above in the part information we have an installation video for this part. Here is the link: https://youtu.be/pJhRoiDHrU4. Good luck with your repair.

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Roman
November 16, 2019
Does not complete a cycle.
For model number KDTE204DWH
Hi Roman, Thank you for your question. If your dishwasher does not complete a cycle, open and close the door to see if it is latching properly. If it is, check the breaker to see if it has tripped. If the breaker is fine, you may have a failed heating element. A failed heating element can cause the dishwasher to stop mid-cycle. You will need to test the heating element with a multimeter. To test the element, set your multimeter to Rx1 and touch each probe to a terminal. Your reading should be somewhere between zero and infinity, refer to your owner’s manual to determine what reading you should receive for your model. If it is exactly zero or infinity it is defective. If your test produces a reading different from the manufacturer’s recommendation, you will need a replacement heating element. I hope this helps. Thank you and have a great day!

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Ian
December 14, 2018
I am trying to replace the lower door cam on my Whirlpool fridge. I noticed in your videos that this cam is secured with a screw. On my model it seems to be secured with a rivet. Do i need to replace whole hinge with one that comes with the cam attached? Or can i drill out the rivet and replace it with the screw and just buy the cam.
For model number GC5SHGXLT01
Hello Ian, thank you for your question. You can drill out the rivet and replace it will the screw and purchase the cam. The manufacturer has advised a new screw is needed to mount door cam. That is PartSelect Number PS11742755. Good luck with your repair!

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Part Videos

Replacing your Whirlpool Refrigerator Door Cam - Black

Customer Repair Stories
 Average Repair Rating: 4.4 / 5.0, 48 reviews. What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
Refigerator door was not closing all the way if not pushed shut.
Remove the top hinge cover. Removed the top hinge support. Lifted the door from the bottom support. Old door cams were worn completly flat. Replaced the lower door cam and closing cam use a little vasalene for lubricant on the cam surfaces. Placed the door back on the lower hinge support. Replaced the top hinge support. Door is closing great now.
Thanks for the quick part deliver.
  • Norbert from Sugar Land, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
  • Parts Used:
    WP2182179, WPW10329686
358 of 374 people found this instruction helpful.
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Refrigerator Door quit closing on it's own......
Door quit closing on it's own......

** Order the following from www.partselect.com

Lower Door Closing Cam -- Part Number: PS323495

Upper Door Closing Cam -- Part Number: PS327641




1. 1/4 drive socket and standard socket
2. On top of door .... remove black plastic bracket cover on top of hinge
3. Have someone hold the frige door in place
4. On top of door .... remove 3 screws that hold the hinge onto the frige..... at this time, door will be loose
5. Lift door up and off the bottom hinge.
6. sit door on the ground. Tilt door at an angle for access to the "cam"
7. On frige, at the bottom, use socket to remove one screw that holds the old "bottom" cam in place..... then replace with new one.
8. While door is tilted, use socket to remove one screw that holds the "top" cam in place.
9. You will need to gently pull this cam out.... shouldn't take too much effort though.
10. Replace with new cam.
11. put door back on hinge
12. At top of frige, reinstall 3 screws
13. Reinstall plastic cover.
14. Voila, you're done

Thanks PartSelect !
  • T.w. from Batesville, AR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set
  • Parts Used:
    WP2182179, WPW10329686
124 of 137 people found this instruction helpful.
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The refrigerator door was difficult to maintain closed
Because the lower cams are made out of hard plastic the repeated opening and closing of the door wore them out. The hardest part was taking all of the food that is normally stored in the door.

First step was to determine whether the screws were metric or US standard - they are metric. The next step was to remove the top hinge in order to remove the door and replace the bottom cams and brackets. This took a couple of minutes, replacing the cams was about 5 minutes and putting the door back on the pivot and reattaching the top hinge was another couple of minutes.

If I had called a service tech they would have charged a minimum of two hour and for the parts. I estimate that I saved myself about $100.
94 of 104 people found this instruction helpful.
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Door was making a clunking noise
The door is very easy to remove. There is one nut for the cap on the top of the soor hinge. Once the cap is removed, you need to remove the 3 nuts holding the hinge in place. Simply lift the door off the lower hinge and rest it on the dining room table. I set towels down to protect the stainless finish. The closing cam will be visible on the bottom of the door. I choose to replace the lower cam and the upper cam at the same time. I did not know what the problem cam was. The door works good as new. I put a small amount of vaseline where the two cams rub to provide a lubricant.
  • Erik from Yorba Linda, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
  • Parts Used:
    WP2182179, WPW10329686
45 of 48 people found this instruction helpful.
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Frige Door Wouldn't Stay Closed, Would open when freezer door was closed.
Parts arrived at 2:30PM.

Read instructions, gathered tools, and went to work. I'd already watched an online video at your site on how to do the repair.

Removed the hinge cover covering the hinge top by using a nut driver to remove the single screw holding it in place. (The video described an older frige and it did not have a screw. I figured that out when I finally went and got a ladder. I had tried to pop it out like the video shows.) There are three screws holding the hinge top in place. I tried using the nut driver to remove the screws but they were pretty firmly in place. I resorted to using my ratchet wrench and that made it easy. (Keep track of your screws, one of mine rolled under a cereal box on top of the frige and I thought I would never find it.)

I had emptied out all the items on the door of the frige, removing the shelves. It was easy to lift the door off of the bottom hinge and lay it on its side against the ladder. At this point I had my son hold the door steady (its kind of unwieldy and 'slippery' when you are trying to remove a screw from the bottom of the door.)

I removed the screw that held the plastic Door Closer, Upper Cam using the nut driver. I used a straight bladed screw driver to pry the old part out of the door (it has an insert for the hinge pin and it had been in place a long time). I also cleaned off the bottom of the frige door (you would be surprised what gets stuck on there - obviously someone spilled oranged juice on the floor and it splashed up on the bottom of the door). The old part had a lot of particle dust that came off it when I removed it. The new part popped right into place and I screwed it back in. The video shows that the repairman had to use a drill and tap set to rethread a larger hole but I just put the old screw back and it held fine. The video also showed the repairman adjusting the Door Stop Bracket but I didn't have to do that, the new cam installation wasn't impeded by the bracket.

I moved to the frige cabinet (again, good to have a second pair of hands to keep track of the door and not let it get damaged while I turned my attention to the Door Closer, Lower Cam. I used the nut driver to remove the screw holdin it to the hinge bottom. It came off easily (it practically fell apart and turned to dust). I placed the new cam and screwed it in using the old screw. No problem.

You could put the door back on with one person but it helps to have two. One to manhandle the door and the other to place it on the lower hinge post.

I put the upper hinge back on and put in the three screws but I left them lose so that I could adjust the door. When I tighted the single screw closest to the door after positioning the door, we tested how it opened and it was hitting the side of the interior cabinet when it closed - you could feel it dragging and it made a clunk/swoosh sound. We readjusted the door using the outside upper corner as a guide and retightened the screw. This time there was no problem. We tighted the other two screws using the ratchet wrench and then put the plastic hinge cover back on with the single screw using the nut driver.

Took us about 25 minutes and made my wife very happy (biggest benefit). The door now 'locks' open and 'locks' closed just like when we bought it and the two doors are aligned (level accross the top) which should have been a dead giveaway that the door closing cams had worn down.

Done by 3:00PM.
  • Michael from Las Vegas, NV
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
  • Parts Used:
    WP2182179, WPW10329686
31 of 35 people found this instruction helpful.
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refrigerator door wouldn't remain closed
The plastic lower door closing cam was worn down. Replacing it was very simple: remove the top door hinge by unscrewing three nuts; lift the door off the lower hinge; unscrew and remove the lower door hinge; screw the new plastic lower door closing cam on to the new door hinge; screw the new lower door hinge; lift the door back on to the lower door hinge; screw the top door hinge.
  • Thomas from Fairfax, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
  • Parts Used:
    8201707, WPW10329686
26 of 33 people found this instruction helpful.
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Refrigerator door fails to close on its own like it is designed to.
The design of this refrigerator door (it's a side-by-side) is somewhat unbelievable. The door is designed to hold things, yet when you do the weight of the door wears out the lower door cams. The cams are designed to "complete the door closing", i.e. when you gently push on the door the cam mechanism takes over. When the cams wear, the door fails to close. Note to others - you may mistakenly think that the failure of the door to close is related to the seal; it is not.

The repair is quite easy; remove the upper cover, using a not driver (socket), then remove the upper door bracket. Make sure you hold the door or have someone else hold it. After the fasteners are removed gently lift up on the door and remove it from the lower cam assembly. You will see two plastic cam pieces; one on the lower bracket and one on the door. Both need to be changed to effectively "renew" the door closing mechanism. Once the cams are replaced the door can be reassembled to the refrigerator.
  • Jay from Oconomowoc, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Socket set
  • Parts Used:
    WP2182179, WPW10329686
19 of 20 people found this instruction helpful.
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Door would not auto close
I removed the screws on the upper hinge and removed the door. I removed the lower cam in about 2 minutes and had it replaced. The upper cam was a tight fit in the door and I resorted to vise-grips to remove it. Total time to replace cams and put the door back on was 30 minutes. This saved me $100.
Thanks
  • James from Hampton, NH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
  • Parts Used:
    WP2182179, WPW10329686
15 of 18 people found this instruction helpful.
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Door not swinging freely and not closing automatically
replaced lower door closing cams and shim and cleanded and lubricated top and bottom hinge. Took about 30 minutes. Hardest part was unloading the door and finding a place to put all the bottles and stuff. Door works just fine now.
  • Harold from Sun City, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
  • Parts Used:
    987179, 4318165, WPW10329686
14 of 17 people found this instruction helpful.
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'Frig door made a popping sound when opening and closing.
Removed upper hinge cover and hinge, lifted door from lower hinge socket, removed lower cam from 'frig hinge, and replaced with new. I had a helper hold the 'frig door while I removed old upper cam, and replaced with new. Piece of cake and works like new! This must be a design problem..
  • Lance from Richardson, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
  • Parts Used:
    WP2182179, WPW10329686
11 of 12 people found this instruction helpful.
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Customer Reviews
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41 Reviews
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Related Parts
Model Cross Reference
This part works with the following models:
PartSelect Number: PS11752991
Manufacturer Part Number: WPW10329686
Brand
Model Number
Description
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10640212010
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10641264801
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