Door Lock Latch WPW10253483

Hello Barb, Thank you for the question. This sounds like the Door Lock is defective and needs to be replaced. Hope this helps!

Hi Chris, Thank you for your inquiry. There are a few parts you will need to check to see which one is causing the issue. You will need to check the door lock latch, the temperature sensor, the drain pump, the door strike, the drive belt and the dispenser actuator switch. I hope this helps. Thank you and have a great day!

Hello Dave, thank you for inquiring. You can test the resistance of the Door Lock Latch with a multimeter. The wax motor in the Door Lock Latch should test as around 1500-1750 ohms to be working properly.

Hello Mackenzie, thank you for your question. The screw that holds the latch for this unit is PartSelect Number PS11746286. I hope this helps.

Hello Luz, thank you for inquiring. Yes, this may be due to a faulty Door Lock Latch, this part number PS11751211 for your model washer. You can test the resistance of the Door Lock Latch with a multimeter. The wax motor in the Door Lock Latch should test as around 1500-1750 ohms to be working properly. You may also want to consider the Temperature Sensor, part number PS11755214 as the cause. Good luck with your repair!

Hi Gary, Thank you for your question. If your washer will fill with water but not spin, there are some parts that you will need to check to see which one is causing the issue. You will need to check the pump, the door lock latch and the belt. You will find the information on how to test these parts under Free Repair Help and Instant Repairman on our website. We hope this helps! Good luck with the repair!

Hello Kevin, thank you for your question. Did you see the Latch PS11745083?. We have a video for you to access. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.

Hi Henry, Thank you for your question. You can test the resistance of the Door Lock Latch with a multimeter. The wax motor in the Door Lock Latch should test as around 1500-1750 ohms to be working properly. If you have any questions, please let us know. We are open 7 days a week. We look forward to hearing from you!

Hi Brad, thank you for contacting us. We have researched the model and would suggest making sure you are not running the clean washer cycle when the clothes are in the drum. Unplug the washer for 5 minutes and then plug it back on. If the error still appears, the issue might be with the control board, part number PS11753744. It processes the cycle settings you choose. We hope this helps!

Hi Nadia, thank you for your question. This is the information for that error code: F11 - Serial Communication Error Between MCU and CCU - Disconnect power and unplug unit. Check wire harness connections to the motor, Motor Control Unit (MCU), and Central Control Unit (CCU). Check the drive system for any worm or failed components and reconnect power and plug unit in. Verify CCU is working by performing diagnostic test or any cycle. Check MCU by looking for operations of the drive motor and check drive motor for powered rotations. Also check the motor and wire harness. Replace defective part. I hope that helps. Good luck with your repair.