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Fran
April 17, 2019
When the door was open, a person fell on it and it will not close now. I think the door is sprung. Is changing the door hinges the answer?
For model number wdt750sahzo
Hello Fran, thank you for your question. We would recommend replacing both door hinges, and checking the door balance link kit, Part #: PS972325, to be sure they haven't broken as well. I hope this helps.
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ROGER
November 20, 2018
The door will not support its self in the half open position, does the right or left hinge have a spring ?
For model number KUDP01ILBL3
Hi Roger, thank you for your question. Yes you do have springs on either side of your hinges. However it sounds like you may want to look at your door balance kit first. I hope that helps. Good luck with your repair.
The door was open and someone fell on the door, and now the door won’t close. What parts should we replace to fix this? Thanks!!
For model number MDB8989SHZO
Hello Naomi, thank you for contacting us. Based on the description that you have provided, we would recommend checking the door hinge-left side, part number PS11746184, and the door hinge-right side, part number PS11746183. We hope this solves your problem!
Replacing your KitchenAid Dishwasher Door Hinge - Right Side
Customer Repair Stories
Average Repair Rating: 2.6 / 5.0, 2 reviews.
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A small water leak at door
After replacing broken door cables I had a small leak at the door corner. I replaced door seal with that not fixing the leak and found that the door hinges were bent a little from the cables being broke for awile. Installed new hinges and leak is fixed now. A little difficult but once unit was pulled out about 6 inches the hinges were not bad to replace
My wife hired a local repairman when the right side spring cable broke (I was out of town). He took two hours to fix it (and two appointments). The door would then pop open when running. He came back and replaced the latch. Problems persisted. I then ordered new hinges and replaced both in half hour or so. Would recommend doing all of these repairs yourself. None of these repairs are that hard and definitely not worth paying hundreds to do it. Trickiest part is pulling the dishwasher out from the counter without impacting the electrical or water connections. Disconnecting the power is important on all repairs. When you take the screws out of the door to get to the hinges, make sure you have a helper just to hold the door up while removing the last few screws. The left side hinge was really bent (when the right side spring cable broke) - caused the door to be out of square and thus would not effectively close. This was obvious after a 5 minute search on this this and other repair sites. Process that I used: 1. remove screws from both sides holding dishwasher into counter (may have screws into countertop as well). 2. turn off power, 3. pull out dishwasher far enough to see hinges and springs (careful of connections), 4. remove front door screws, 5. take off front panel, 6. remove spring cables (pull cable taut and remove "hook" from hinge)., 7. unscrew two screws holding hinge to door, 8. bend metal fingers around hinge pin to be able to remove hinge., 9. attach hinge in opposite path. 10. repeat on other side (if necessary), 11. reconnect things in opposite order...test door prior to reattaching door panel. Make sure you level the unit with the adjustable feet. Make sure screws in sides of cabinet aren't too tight as it can take the unit out of square pretty easily...
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