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★★★★★
★★★★★
James F - April 11, 2018
Verified Purchase
E-Burner Igniter Replacement
The sheet metal screws were hard to remove, and you have to be careful to not over tighten the sheet metal screws, or they will strip the metal. It was a twenty minute job.
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Average Repair Rating: 1.0 / 5.0, 1 reviews.
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Grill Ignitor needed to be replaced : order # 20418333
Still not fixed. Waited about a year for the part to arrive, due to "COVID supply chain issue". Part finally arrived and was missing a sub component (ironically the worn out part). Now awaiting a reorder confirmation that this is being sent along with a return mailing label. The re-order required me to obtain a better picture of th
... Read moree part from your competitor's web site, to prove the part sent was defective as your site was inadequate. My first call on this issue failed because of an absence of the better picture. The 2nd call to customer service was very understanding and professional but I have yet to receive any confirmation on this re-order in the past 5 days.
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Steven from SOUTH EASTON, MA
Difficulty Level:
Very Difficult
Total Repair Time:
More than 2 hours
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Steve
March 18, 2019
I have a jenn air range, model #jds9865bdp. The two burners on the left side, which are in the unit that can be removed to allow for the insertion of the grilling element, do not ignite. When i try to turn on either of the left burners, i get the clicking sound, but the burner don't ignite. They will light with a match or lighter. The two burners on the right side ignite fine. What do you think is causing this problem? What part do i need?
For model number JDS9865BDP
Hello Steve, thank you for your question. The spark that lights the gas at those burners is the electrode. We would recommend replacing the PartSelect Number: PS11744120 Igniter Assembly. I hope this helps.
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