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11743765-1-S-Whirlpool-WP691366-Idler Pulley Assembly
11743765-1-S-Whirlpool-WP691366-Idler Pulley Assembly 11743765-2-S-Whirlpool-WP691366-Idler Pulley Assembly 11743765-3-S-Whirlpool-WP691366-Idler Pulley Assembly https://www.partselect.com/Schematics/Whirlpool/DHKQOZSM.gif

Idler Pulley Assembly

Your Price

$10.04
Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS11743765
Manufacturer Part Number WP691366
Manufactured by Whirlpool

This part provides the tension required for a multi-ribbed belt. It also serves to help the belt to rotate the drum and attaches to the idler pulley wheel. If your dryer will not start or tumble, takes too long to dry, or is noisy during operation, you may need to replace the idler pulley assembly. Make sure to disconnect power before installing this part, and work gloves are recommended to protect your hands. While the dryer is disassembled for this repair, consider replacing the drive belt as well. You will need a putty knife, a Phillips screwdriver and a 5/16 nut driver for this repair.

This part works with the following brands: Kenmore, Whirlpool, KitchenAid, Roper, Estate, Crosley, Inglis, Maytag, Amana, Admiral, Magic Chef.

This part works with the following products: Dryer, Washer Dryer Combo, Wall Oven.

This part fixes the following symptoms:

  • Will not tumble.
  • Noisy.
  • Will Not Start.
  • Takes too long to dry.

Videos For installing this part.

Questions & Answers

Ask our experts a question on this part and we'll respond as soon as we can.

Most Recent

Question:

Where does part 28 go in dryer?

tom for model number NED5200TQ0
Answer:

Hi Tom, Thank you for the question. The Idler Pulley is down by the motor and the belt. If you watch video on how to install the part it will show the location or this part. Hope this helps

5 people found this helpful.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.4 / 5.0, 61 reviews What's this?
 

2 of 6 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 1- 2 hours
Tools: Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Customer: Charles from Napa, CA

Screeching sound from dryer.

PartSelect you have to have the best online customer service in the industry. No, I take it back. It's the best online service I've experienced anywhere. Period. Your online parts lookup showed me all the parts I needed. Nothing more. You have excellent installation videos which also came with the confirmation email.The percentage of repairs for each spare part helped me to accurately diagnose the problem. The dryer problem was in the motor bearings and not the roller wheels as I had originally thought. Smart idea. All the parts fit perfectly and installed exactly as your videos described. But the best thing is I got the complete order delivered in two days. Your entire end-to-end customer care is terrific. My wife is happy with the repaired dryer. And you guys made me look like a hero. Thanks again. Charlie in Napa. CA.

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1 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Socket set
Customer: Edward from Oxford MS, MS

Dryer was squealing like a stuck hog!

The instructional videos were very helpful in diagnosing and correcting the problem. I order the idler pulley and decided to replace the drum support rollers since I had to open it up. It was very simple to do and did not take long. The old pulley was completely shot. It sounded like a baby rattle when rolled by hand. Now the old dryer runs like new. Parts were delivered quickly and I am very happy with the service!

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1 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Nutdriver, Screw drivers
Customer: John from Salisbury, NC

Broken belt, worn idler pulley

Watched video on changing belt and idler pulley first. That is the most important and helpful video I have ever encountered. Be sure and clean out your vent duct while you are at it. Very easy repair.

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3 of 9 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 1- 2 hours
Tools: Nutdriver, Pliers, Screw drivers, Wrench (Adjustable), Wrench set
Customer: Brett from Terre Haute, IN

Motor wouldn't turn drum - made humming sound and shutoff

I started my repair by watching the PartSelect.com videos about idler pulley and support roller replacement so I could become familiar with disassembly and reassembly of the cabinet. Use a vacuum to clean up as you go. You might be surprised by the amount of lint that has collected inside the cabinet. Also, be careful of sharp edges. There are lots of sharp edges and pointed screws that can cut.

1) Remove back - 6 screws
2) Remove dryer vent housing - 2 screws on top, 3 on
bottom - lots of debris here to dump out and vacuum
3) Pop the top open and lean it against the wall
4) Remove front of dryer cabinet - 2 screws and the door
switch connector
5) Remove the belt
6) Remove the drum and idler pulley
7) Clean up all lint
8) Remove blower fan by putting a large adjustable wrench
on the square lug on the backside of the blower fan.
Put another wrench on the squared off end of the motor
shaft. From the front of the dryer, turn the motor
shaft clockwise to loosen while holding the other
wrench on the blower lug.
9) Pop off motor retainer clips front and back, remove
motor power connector
10) Clean up more lint
11) Install new support rollers
12) Install new motor, put motor clips back on
13) Install new blower fan. With the motor installed, screw
the blower on the shaft until it seats, then put a
wrench on the blower lug to hold it in place. Put
another wrench on the square part of the motor shaft
and, from the front of the dryer, turn the wrench on
the motor shaft COUNTER CLOCKWISE to tighten. I have no
idea about how much torque to apply.
14) Remount the drum, making sure it's riding on the
rollers correctly.
15) Replace or remount the belt and idler pulley.
16) Carefully line up and then reattach the front of the
cabinet. Reconnect the door switch
17) Check the drum rotation by spinning it round a few
turns before closing up the cabinet.
Make sure the belt and rollers are in their proper
place. Close the top lid.
18) Reinstall the dryer vent and lint filter
19) Put on the back cover

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1 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: More than 2 hours
Tools: Nutdriver, Screw drivers, Socket set
Customer: James from Palmdale, CA

Thumping noise when dryer on

Found the drum roller worn out. Replaced the roller, belt and idler pulley. Took drum out and replaced per your insrtuctions.

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1 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Screw drivers, Socket set
Customer: STEVE A from BAYTOWN, TX

Drum support rollers seized and not turning.

Removed the two screws to the lint screen. Popped open the top panel and swung up to open.
Removed the two socket head screws holding on the front panel and then lifted up and out to remove the panel.
Disconnected the drum belt from the bottom tensioner pulley and then removed the drum.
I then replaced the two drum support rollers and the belt tensioner pulley. I put the new belt around the drum and reinstalled the drum. From the bottom, I threaded the new belt around the new tensioner pulley.
I then reinstalled the front panel and top panel in the reverse of disassembly.
All went well.

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3 of 9 people found this instruction helpful

Parts Used:
  • Idler Pulley Assembly
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Screw drivers, Socket set
Customer: John from Stanwood, WA

Dryer belt broke and bent idler pulley assembly

I started by removing the back of the dryer thinking that was the proper procedure. That is where I found the broken belt. After purchasing the belt I found belt replacement instructions on-line. The instructions guide you through simple steps to remove the two screws in the area where the lint filter is on top of the dryer. The top then simply lifts back exposing the drum. Two more screws just inside the top of the front panel and two screws to remove the door switch assembly and your in. That is where I found the bent idler pulley assembly that pops free when the belt breaks. I purchased the part and followed the directions and then re-assembled the dryer. Dryer works like new. The most important thing I learned through this is that I believe I can now fix anything that breaks on my dryer. With the all the information that is available on-line and the easy access to replacement parts dryer repair is really cheap and simple. Makes me wish I had done some troubleshooting on my previous dryer before I replaced it. Also going through the back of the dryer was a waste of time.

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1 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 1- 2 hours
Tools: Screw drivers
Customer: Tony from Baltimore, MD

Broken belt

I removed the front cover and then the dryer drum.
I replaced the idler pulley then fed the new belt to the motor pulley.The repair was simple and took about fifteen minutes.

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0 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 1- 2 hours
Tools: Screw drivers
Customer: Kenneth from Baltimore, MD

The tub did not rotate.

I'm a retired industrial machine mechanic of 40+ years. I found you instructions very good. I can not kneel. So I tilted the unit Back to rest on the deep sink. This was a good position to clean and replace the parts I ordered from your company. Witch were a perfict fit. My unit has a bottom hinged door. That's what I used the 2" C clamp for. To keep the door from slamming shut. Thank you for all your support. It was outstanding.

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0 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Customer: Ray from San Augustine, TX

Idle pulley and belt broke

took back ,front, and top off put belt and pulley on and replaced front the top then back and it is still working great

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0 of 1 people found this instruction helpful

Parts Used:
  • Idler Pulley Assembly
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Screw drivers
Customer: brad from fruithurst, AL

Broken belt and idler pulley

real simple,remove the two screws that holds the lent trap,then use a flat head screw driver to pop the front of the top up.then remove the two screws that holds the front to the sides,now lay the dryer on its back and remove the front and set it aside.now carefully pull the tub straight up and set aside.the idler pulley has probably fallen off its track,but know worries,it will go back once you have installed new belt.clean all of the lent that has been stuck around everything over the years.put the tub back in place,making sure that it ligns up correct.now put the new belt back making sure that it ligns up with the old marks.place the idler pulley back in place and turn the tub counter clocwwise to make sure it is aligned.put front back in place and snap the top on and reinstall the two screws in lent trap.

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0 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Screw drivers
Customer: Richard from Bellevue, OH

Idler pulley sized, melted, and broke belt

Fantastic website! After scratching my head, trying to figure out how to access the inside of the dryer unit, I did a Google search and found partselect.com. Watched the installation video, disassembled the dryer according to instructions. Located bad components (Idler pulley and belt). Placed an order on partselect.com and received repair components in only 3 working days. Reassembly with new components was a snap. I highly recommend PartSelect. Great website and service! A+++

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0 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers, Socket set
Customer: Linda from Mentone, CA

Drum wouldn't turn

Took the front of dryer off and saw that the idler pulley bar had broken(the metal part that attached to bottom of dryer) so we ordered it and a new belt since it looked like it would break anyday. The parts came in 2 days and we replaced both items without a problem. It works like a charm again.

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0 of 1 people found this instruction helpful

Parts Used:
  • Idler Pulley Assembly
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers
Customer: Russell from Eustis, FL

Belt broke, discovered after dryer ceased to spin

I have to tell you the partselect.com video describing the replacement of a belt was the best I have ever seen. I chose to replace the idler pulley as well after receipt of the ordered belt and this was a good decision. The net of it was watching the video a couple times in advance of the effort was all the training required. I followed the video steps, found the old pulley, threw it away, ordered the new idler pulley, taped the new belt onto the drum, inserted the pulley, wrapped the belt past the pulley and onto the motor as instructed and applauded the ease of this effort.

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0 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Pliers, Screw drivers
Customer: Bruce from Somersworth, NH

Drive belt cracked, idler pulley noisy.

!. Unplug dryer.
2. Lift out lint tray and remove two screws that attach the lint tube to the dryer top.
3. Using a large screwdriver, lift up the front of the dryer top at each front corner. There is a snap lock at each corner. Note: Prop or tie up the dryer top so you can work in the dryer.
4. Remove the (2) 5/16" screws that secure the front of the dryer to the sides. Remove the (2) wires to the door switch. Tilt out the front section and lift up to remove. Note: the front section holds up the front of the drum and the drum will drop a bit.
5. Underneath the drum on the right side, release (lift up) the idler wheel and remove belt from the motor pulley. Slide the belt forward off the drum.
6. I found it easier to remove the drum and remove the idler wheel. The idler pulley sits in two groves in the dryer floor.
7. Install the new idler pulley in the slots on the floor. Install the new belt on the drum with the belt grooves against the drum. Make sure the belt is fairly straight on the drum and in the same place as the old one.
8.Lift drum back into dryer making sure it sits on the (2) rear support wheels and the rear seal isn't tucked back into the drum. I found it very helpfull to support the front of the drum with a block of wood or books for the next step.
9. Under the dryer drum, take the belt and wrap it under the idler pulley and around onto the motor pulley while lifting up on the idler pulley. Make sure the belt isn't twisted and the belt grooves are against the motor pulley.
10. With the front section tilted out at the top, lower it into the (2) tabs in the side sections. CAREFULLY tilt the front in making sure the front section goes into the drum without binding the felt gasket.
11. Reattach the two wires and 5/16" screws to the sides. Spin the drum by hand to make sure the belt is straight and the front and rear drum seals aren't binding.
12. lower the top down and snap onto dryer. Install (2) screws into dryer lint tube and plug back in.

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Model Cross Reference

This part works with the following models:

PartSelect Number: PS11743765
Manufacturer Part Number: WP691366
Brand Model Number Description
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