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★★★★★
★★★★★
John J - January 23, 2019
Verified Purchase
Refrigerator is like new again with this Crisper Frame.
The part came fast and was without damage. There wasn't instructions of how to get the front ( humidity controls etc.) off. Called customer service and the rep was very helpful and indicated there was a video which showed how to remove from the old and replace on the new. Was easy after that. Suggest you reference the video in the part when sent or have instructions how to remove the humidity control section. Otherwise excellent web page/shipping and customer service. Will definitely use you again.
★★★★★
★★★★★
Bridie H - May 2, 2018
Verified Purchase
No Instructions
It would have been very helpful if this part came with installation instructions. Several parts had to be moved from the old frame to the new frame. One part, in particular, was extremely difficult to remove. I'm thankful to earlier reviewers for explaining what parts had to be removed.
★★★★★
★★★★★
Mark N - April 28, 2018
Verified Purchase
Incomplete frame
Service and delivery was good but I was disappointed that I had to take parts off my old frame and add them to the new frame. No instructions to do that and really needed a new front plastic section that Fruit and Vegetable on it since the old one was peeling off.
★★★★★
★★★★★
Richard M - April 5, 2018
Verified Purchase
Easy part and repair
It all came together well and easily.
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Customer Repair Stories
Average Repair Rating: 3.3 / 5.0, 4 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
Easy to take part out of the refrigerator.
Actually shouldn't you have included installation instructions with the product? I had to search for installation instructions on Utube or the job would have ended in another cracked crisper frame.
Richard from SHEBOYGAN, WI
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
2 of 3 peoplefound this instruction helpful.
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A piece of the frame for the crisper drawers had broken off making the drawers sag
This is the 2nd part I have bought for this refrigerator from Part Select. I wish the parts came with some kind of instruction. I had to re-use parts from the original equipment each time. After studying the replacement part I was able to figure out what I needed to do, but it would have been nice to have a little more information. Th
... Read moreere were 3 pieces which I needed to remove from the damaged piece and add to the replacement part. I would gladly pay more for a complete replacement part.
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Marsha from Houston, TX
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
18 of 21 peoplefound this instruction helpful.
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Crisper drawer guides were broken
Slick as a whistle
DAVID from Winterset, IA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
2 of 5 peoplefound this instruction helpful.
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Crisper Frame had a broken track & trim had cracked
The new frame did not come with: any seals, the 36" metal support track that virtually holds the crisper drawers up and parallel or the sliders to change the drawers from vegetable to fruit setting. I figured it out but some instructions would have been helpful. There is no way the drawers would have been operational without that metal u-
... Read morechannel track. That and the sliders should have been part of the new frame. Figuring out the u-channel was not intuitive and it was difficult to get out of the old frame. The order placing and delivery was excellent.
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5 questions answered by our experts.
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Pamela
August 2, 2018
Is this the part that i need if the slide/track for one of my crisper drawers is broken? The bit of the fridge that holds the top edge of the crisper drawer has broken so if the drawer is pulled out, it falls out of the track on one side and the drawer does not slide back/close properly.
For model number KBFS20ETSS01
Hello Pamela, Thank you for the question. Yes, the Crisper Frame, Part Number: PS11743665 is the part needed for the drawers to slide in and out. Good luck with the repair!
7 people found this helpful.
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Sarah
November 6, 2018
I am replacing the crisper frame and trying to remove the support bar or the u channel support bar from the old frame to move to the new frame. Please help with how to remove it.
For model number KFIS20XVMS1
Hi Sarah, thank you for your question. You would just need to push it out from the old frame. You could gently use a screw driver or something with a hard rubber end that you can use to help push it out of place. I hope that helps. Good luck with your repair.
3 people found this helpful.
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Tariq
September 26, 2019
Will this crisper frame fit on my Maytag wmf12269m?
For model number WMF12269M
Good Day Tariq. Thank you for your question in regards to your unit (Model Number WMF12269M). We do apologize but we were not able to locate a parts list for your model number. For further assistance, we recommend calling the manufacturer of the equipment directly at 800-344-1274. They may be able to provide you with the part number that you need. Once you have this information, please feel free to check back with us for pricing and availability information. Best Regards.
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Douglas
January 21, 2020
The part that i have currently does not have a middle white divider and there are shelf supports only at each far side, about 30" across. There are no drawers with the fridge as i bought it. Do i need to replace the top and order two separate drawers?
For model number PS11743502
Hello and thank you for writing.
We would be happy to do some research to find you the correct parts. However, we need your model number and the brand name to locate any information on this. Model numbers can be short or long and could have a mixture of numbers and letters. Generally speaking yes you would need to purchase the frame, the glass insert, and the 2 drawers. We hope this helps. Please contact us anytime if you require further assistance.
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Peter
March 5, 2023
I ordered and received the Refrigerator Crisper Drawer Cover Frame, but it was missing the front cap Piece 6. I thought it came with that Frame.
What is the specific part number for that piece 6 in your exploded view schematic
For model number JFC2070KRS
Hello Peter, thank you for your question! The part you are looking for is the shelf liner, part number PS11750719. We hope this helps.
