Average Repair Rating: 4.0 / 5.0, 6 reviews.
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The Ice and Water Dispenser Would Run on After the Glass Was Removed
I am going to be completely honest here. This problem had persisted for months. I finally decided that I would buy all the associated parts and repair the unit hoping to cover the problem. Much to my surprise, after carrying out the repair, using the instructions provided by PartSelect, I still had the problem. I decided to remove and
... Read more LUBRICATE the button which depresses the Limit Switch when you push a glass against the rubber membrane. Low and behold the problem was solved. The frig is nine years old, so I feel I may have prevented other problems in the future by replacing the three parts. It was a follow the directions sort of repair. I was very pleased with PartSelect response to my order (received it next day) with standard shipping.
nothing would dispense. indicator lights behaved eratically.
unplug refrigerator. pull off bottom tray. remove 2 cover screws. lift and pull cover. remove remove switch bd. screws. remove remove ribbon cable , top right. remove connector top left. reassemble in reverse.
rudy from furlong, PA
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
2 of 5 peoplefound this instruction helpful.
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Ice dispenser acting irradically
Simple to fix. Watched the video and noted what to do. Replaced the control board, solenoid, and limit switch. Woks like new!
Greg from Highland Village, TX
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
15 of 21 peoplefound this instruction helpful.
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Ice maker light stayed on.
Replaced the control board.
Phillip from Minneapolis, MN
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
3 of 15 peoplefound this instruction helpful.
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icemaker would not energize water solenoids, after it was replaced. icemaker had hung keeping water on. micro switch in fountain door had shorted out. I thought this may have ruined the control board.
after replacing control board, the water for ice maker still did not work. Took solenoid asy. out and the two cils for ice maker side were open. could not move wires to fountain solenoids because the fountain outlet to front was 3/8 inch and every thing else was 1/4 inch, so i had to order the solenoid assy. which is for coils. They
... Read morehave also changed the tubing connections on the solenoids from compression screw on to insert type once you push tubing in, there is no way to remove it. reminds me of old electrical insert connections which is a rip off.
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W. J. from Linden, AL
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
2 of 3 peoplefound this instruction helpful.
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Light wouln't go out in ice dispencer section
Extremely easy as I had alread taken the unit apart before except for the removal of the multipin connector from old board. Necessary to break the old board connector in order to get it off.
Might be nice for you to supply simple replacement instructions with the more expensive parts.
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4 questions answered by our experts.
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Ollie
February 4, 2019
My ice dispenser won't dispense ice. Switch checks ok dispense board ckecks , this is front panel. Please help
For model number mzd2766geb
Hello Ollie, Thank you for contacting us! I suggest checking the following parts: PS2121513 Replacement Ice Maker, PS2003478 Ice Dispenser Solenoid and Door Kit, and PS2059882 Ice Chute Door Return Spring. Good luck with your repair!
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Gregory
July 27, 2021
Ice maker not making ice. I replaced the ice maker and dual water inlet valve. I also replace the water filter. The water dispenser will intermittently not shut off when dispensing water. A Jenn Air technician manually caused the ice maker to to cycle. Some water was brought to the tray but has not produced any ice in 24 hours. The thermostat is at the 3/4 mark toward the Max side. The icemaker is not getting water to flow. I have not had good ice for about six months before the unit failed and I replaced the parts. What am I missing?
For model number JCD2389GES
Hello Gregory, Thank you for the question. if both Valves were tested or replaced, we suggest checking the Water tubing for a clog or build up preventing enough water to flow through to the Ice Maker. You can also test the Cycling thermostat for continuity. We hope this helps!
Ice dispenser will not change from crushed ice to cubed. water works fine and crushed ice works fine.
For model number MZD2766GES
Hi Mike, thank you for reaching out. We would recommend checking the following parts to fix the issue: Fountain Switch Board, part number PS11743225, and Dispenser Control Board, part number PS11743224. We hope this helps! If you need help placing an order, customer service is open 7 days a week. Thanks again for your great question.
Refrigerator is not dispensing ice or water. Ice maker works OK, Once in a while after power outage all ice cubes are dispensed onto the floor when power comes back on.
For model number JCD2389DES
Hello Ken, thank you for contacting us. The issue appears to be due to the faulty dispenser control board. You may need to replace the control board, part number PS11743225, to fix your issue. We hope this helps.
