Heating Element WP4391960 | Official Whirlpool Part | Fast Shipping | PartSelect
Heating Element – Part Number: WP4391960
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Heating Element – Part Number: WP4391960 Heating Element – Part Number: WP4391960 https://partselectcom.azureedge.net/Schematics/Whirlpool/UTED4I5J.gif

Heating Element

PartSelect Number PS11742505

Manufacturer Part Number WP4391960

Manufactured by Whirlpool

Product Description

Heating Element Specifications

If your dryer is noisy, will not tumble, or is leaving marks on your clothes, you may need to replace the drum glide. The drum glide is installed on the front bulkhead either at the top or the bottom, regardless of the brand of dryer. To gain access to the drum glide, you will have to open the cabinet on the dryer. This drum glide is sold individually but it is important to note that they should be replaced in pairs. Before beginning this repair, it is important to disconnect the dryer from the power source. The tools required for this repair are a putty knife and a 5/16 nut driver.

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Troubleshooting

This part fixes the following symptoms:

No heat or not enough heat | Takes too long to dry

This part works with the following products:

Dryer, Washer, Range.

This part works with the following brands:

Kenmore, Whirlpool, Roper, Speed Queen, Estate.

Part # WP4391960 replaces these:

2013, 279218, 279247, 279248, 279410, 279411, 279455, 279478, 279598, 279698, 337378, 337430, 339655, 340468, 348774, 348775, 349542, 349543, 349545, 349546... Show More
Questions and Answers
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13 questions answered by our experts.
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Customer Repair Stories
Average Repair Rating: 3.6 / 5.0, 63 reviews What's this?
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Bill from Morristown, TN
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers, Wrench (Adjustable)
Parts Used:
WP4391960
Dryer quit heating. Suspected heating element was open
Unplugged the 220 volt source. Disconnected the vent line from the back of the drier. Removed the six screws holding the back panel with a 1/4 inch nut driver. Tipped the drier up at a 45 degree angle against the wall to give better access to the inside. Removed the screws holding the two thermostats to the side of the heater box and laid them aside. Disconnected the two red power lines to the heater element. Removed the large screw at the top of the heater box and removed the flexible bracket holding the heater box, then lifted the heater box up and away from the drier. Removed the one screw holding the heater element inside the heater box and pulled out the old heating element. The old element was open as found using an ohmeter on the two main terminals. Threw away the old element. Removed the new heating element from the box and slid it into the heater box making sure to align the terminal bracket with the hole in the heater box for the reinstallation of the mounting screw. Tightened this screw. Remounted the heater box to the two mounting slots and reinstalled the flexible mounting bracket to the top of the heater box and installed and tightened the large screw holding this bracket. Cut off and removed the old electrical push-on terminals from the two red power wires for the heater element. These were discolored and oxidated from the conducted heat over the years of operation. Using the supplied short red leads with push-on terminals already installed, I wire tied these new leads to the existing red power leads and pushed them onto the heater element terminals. Rechecked the soundness of the twisted wire connections to make sure they were tight. Replaced the back panel and reinstalled the six 1/4" screws with the 1/4' nut driever. Reinstalled the driver vent line and tightened its holding ring. Slid the drier back into position on the floor. Checked the level and readjusted the leveling legs for a steady floor stance. Reinstalled the 220 volt power connecter and set the controlls for a drying cycle. Let the drier run for aproximately 1 minute and then checked the air temperature inside the drier. IT WAS NOW PRODUCING HOT AIR. Project completed successfully and I was now a HERO in my wifes eyes. Absolutely no technical problems encountered. Just remember, unplug the drier before starting ANY repairs. To forget this COULD RUIN YOUR DAY.
276 of 309 people found this instruction helpful.
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Frank from Fort Collins, CO
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Parts Used:
WP4391960
Dryer was not heating
This is the second heating element I have replaced in this dryer which I bought new in 1977. That's right it is 32 years old and still works great!

The replacement process is simple:
One: pull the dryer away from the wall so that you have room to work in the back.
Two: Disconnect the dryer vent hose from the back of the dryer.
Three: Remove the five - 5/16" hex head sheet metal screws that hold the back cover in place and set the cover to the side.
Four: Go to the front of the dryer and remove the lint filter and the two slot head screws that hold the lint filter opening to the internal frame.
Five: Pop the top of the dryer open and remove the one 5/16" hex head screw that holds the top of the heating element strap to the frame.
Six: Go to the back of the dryer and remove the two leads from the thermostat that is mounted to the heating element casing. CAUTION: Be careful to note the position of the wires and be certain that you reattach the correct wire to the correct lead.
Seven: Lift the heating element case up about 1/2" to disengage the hooks at the bottom that hold it in place.Then pull the bottom of the heating toward you slightly while sliding it down. This will allow you to remove the heating element and casing.
Eight: Remove the heating element from the casing and insert the replacement heating element.

Reverse the above process to reassemble.
This entire process only takes about 20 minutes.

An additional note: Be certain that you pay careful attention to the positioning of the strap that holds the top of the heating element case to the dryer frame. If you install it incorrectly, the heating element case can fall away from the back of the drum assembly.
89 of 98 people found this instruction helpful.
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Roger from Cheyenne, WY
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers, Socket set
Parts Used:
WP694674, WP61894, WP4391960, WP3392519, 279052
no heat
parts went in easy, direct bolt in. should run another 20 yrs. easily.
thanks for the fast shipping on the parts.
42 of 651 people found this instruction helpful.
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Rod from Galveston, TX
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Parts Used:
WP4391960
Loads in the dryer took a very long time to dry often needing two full cycles to completely dry.
First, I moved the dryer out where it would be easily accessable. I then removed the back of the dryer using a nut driver. Once this was complete, I removed the cover holding the heating element. I disconnected the two wires and puled the old element out. I replaced it with the new heating element and reconnected the two wires. I then replace the back cover and moved the dryer back in place. The dryer works and heats much better now. Thankyou
37 of 53 people found this instruction helpful.
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Steve from Midwest City, OK
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Parts Used:
WP4391960
The Dryer Wouldn't Heat
First, I removed the wet clothes from the dryer. (Actually, I just kept drying them with cold air until they were dry... hee hee).
Then, I went to PartSelect.com and found a heating element for my make and model. I checked around and came back to PartSelect.com because they had the best price.

I thought about just buying the heating coil and restringing my old one, but I'm glad I didn't because the diameters were not a match and I wouldn't have been able to restring the new larger coil through the insulator holes of my old one.

I ordered my part Sunday night online and it was stated that my part would ship to me by Monday morning. It also said to allow 3-5 days to arrive.
My part was waiting for me Tuesday when I arrived home from work. That was quick!

I took the part out of the box and looked at it and said, "Yep, that's a heating element alright. I hope it fits."

I took the heating element out to the laundry room/garage/wife's shoes and clothing storage and muscled the dryer away from the wall and into a tiny area that she calls my space.

I pulled the lint trap screen out so I could get to those two screws that keep the lint shute attached to the top and unscrewed them.

Next, I lifted the top up just like you would a car's hood. Here's a cool trick to pop the top up. Pound the upper left front with the butt of your hand at the same time you are prying the top up on the left. Do the same on the front upper right area. That should help get that top up.

There was a bracket I knew about that I had to unscrew once the top was up. The bracket holds the top ot the heating element's box. It has to be removed so you can remove the heating element's box from the back in the next step.

With that heating element box bracket removed, I closed the top back down and then put the dryer on the floor with the door down and the back facing up.

I removed all the screws that were holding the back on and put the back out of my way, but still within the confines known as my space.

I pulled two electrical wires connected to a limit switch which were attached to the heating element box. Then I pulled the two power wires from the heating element itself.

Then I wiggled the heating element box out of the dryer and unscrewed a screw that was holding the heating element to the box.

I slipped the old heating element out of the box and put it next to the new one. Then I said a couple cuss words, because I noticed that the new element was much wider than the old one.

I took the new element and tried to slip it in the box. It just barely fit. Wow, that was a close call.

I knew that the element couldn't touch any part of the box it was nested in or it would cause a short and become an electrifying experience to remember. I checked very carefully that the heating element was safely suspended inside the box and no part of coil was touching the box.

Then I reattached the box to the dryer just the way I removed it. I wired it up and the limit switch too. I put the back back on. I stood the dryer back upright and popped the top again. I reinstalled the upper heating element brace back the way it was. It was a bit of a puzzle, because it's shaped funny.

Then I closed the top back down and it snapped into place. I put the lint trap screws back in. I positioned the dryer back were it likes to dance best and plugged it in.

I turned it on and it got hot. End of story!
24 of 31 people found this instruction helpful.
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garrett from waynesville, OH
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
Parts Used:
WP4391960, WP3390291
no heat
Frist I looked on Parts Select site at there diagrams to figure out where the heating element was . After that it was easy to remove the back panel and expose the heating element box.The screw holding the element is a little hard to get too , but still easy to remove.You have to pull the box out a little to slide the element out. the only thing I did wrong was not buy both thermostates at the same time,and I had to spend a little more because the one part is not sold by itself. Over all a breeze
22 of 26 people found this instruction helpful.
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Paul from Houston, TX
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers
Parts Used:
WP4391960
Wet Clothes after two drying cycles
Replacing the Heating Element was the natural solution after I determined that the element had separated. First loosen the top panel and remove the lockdown clamp from the top of the Heating Element sleeve. Lean the dryer forward onto towels to avoid any scratches in the porceline. Remove the back panel of the dryer, and disconnect the six wires, then remove the Heating Element sleeve. Remove the screw holding the defective Heating Element and replace it with the new one. Reassemble in "reverse order" making certain that you attach the wires correctly and align all the panels squarely.
17 of 17 people found this instruction helpful.
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Wayne from Sullivan, MO
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Parts Used:
WP4391960, WP3390291
Dryer would not heat during cycle.
I followed the video offered by your website and it was very informative and right to the point. Was very brief and easy to follow. I ordered the parts before 10:00am and received the parts the next day with the regular shipping.Very good website others need to benchmark you. I will use your service for future repairs and refer you to others.
12 of 16 people found this instruction helpful.
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Michael from Brownstown, PA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
Parts Used:
WP4391960
Heating Element went bad
Took the back cover off and WA-LA, a bad element. Went online to PartSelect.Com and ordered the part and my Mom was drying clothes again in lees than a week. Now, I am her favorite son again.
9 of 13 people found this instruction helpful.
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Antonio from LEWISVILLE, TX
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Parts Used:
WP694674, WP61894, WP4391960, WP3392519
Dryer not heating
Test all censors with a voltmeter like the video showed on you tube. I found out that the heating element wasn’t working so while I was there I swapped other thermostats and components to give my 20 year old dryer, some more life. Thank you partselect.com ( I got a adjustable thermostat which didn’t have any instructions, how to set the right temperature according to your previous thermostat. “You have to google it “ )
7 of 11 people found this instruction helpful.
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Customer Reviews
Average Rating:
36 Reviews
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Model Cross Reference

This part works with the following models:

PartSelect Number: PS11742505
Manufacturer Part Number: WP4391960
Brand
Model Number
Description
Kenmore
10686294140
Dryer
Kenmore
10686294340
Dryer
Kenmore
10686294540
Dryer
Kenmore
10686294740
Dryer
Kenmore
10686294840
Dryer
Roper
1093B1A
Wall Oven - Range (gas)*
Roper
1093B3A
Wall Oven
Kenmore
1106618240
Dryer
Kenmore
1106618241
Dryer
Kenmore
1106618242
Dryer
Kenmore
1106618250
Dryer
Kenmore
1106618251
Dryer
Kenmore
1106618252
Dryer
Kenmore
1106708500
Dryer
Kenmore
1106708501
Dryer
Kenmore
1106708600
Dryer
Kenmore
1106708610
Dryer
Kenmore
1106708611
Dryer
Kenmore
1106708620
Dryer
Kenmore
1106708622
Dryer
Kenmore
1106718500
Dryer
Kenmore
1106718501
Dryer
Kenmore
1106718502
Dryer
Kenmore
1106718503
Dryer
Kenmore
1106718504
Dryer
Kenmore
1106808500
Dryer
Kenmore
1106808501
Dryer
Kenmore
1106808600
Dryer
Kenmore
1106808601
Dryer
Kenmore
1106808700
Dryer