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September 5, 2017
After loading,lid locks,tub gives a jerk,(like its trying to sense the load) then nothing but a humming sound. I have to unplug washer to stop the humming. It sounds kinda like a bad capacitor trying to start a motor to me. Eveyrthing else seems normal, lights on console, pause button etc. I think i had a slight odor of something getting hot also. What do you think?
For model number WTW5700XW
Thank you for your inquiry. There are a few parts you will have to check to see which one is causing the issue. The part that fixes the issue the majority of the time is the clutch assembly, but you will also have to check the drive belt, the lid bumper, the shield, the washer, the suspension and the shift actuator. I hope this helps. Thank you and have a great day!