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Motor, Turntable

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PartSelect Number PS1020855
Manufacturer Part Number WB26X10193
Manufactured by GE
Troubleshooting
This part fixes the following symptoms:
Tray won’t turn
This part works with the following products:
Microwave, Microwave Oven Combo, Wall Oven, Range.
This part works with the following products:
General Electric, Hotpoint.
Part# WB26X10193 replaces these:
AP3883375, WB26X10075
Questions and Answers

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4 questions answered by our experts.
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    Bob
    August 8, 2018
    The answer to turntable not turning explains how to replace motor... good instruction. can i replace motor without removing oven? also, initial response also suggests checking "coupler" for stripped gears... where is coupler? part of motor assembly? ready to buy part from you... excellent service.
    For model number psa1200rww01
    Hi Bob, Thank you for your question. You will not have to remove the microwave from the cabinet to perform this repair. The coupler is usually the piece in the middle of the microwave floor that the glass tray sits on and is sometimes referred to as a turntable shaft. I hope this helps. Thank you and have a great day!

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    JOSEPH
    September 24, 2019
    Nearly 20 year old....microwave is working when we open the door, without setting a time also makes noise when the tray rotates
    For model number JVM1660
    Hello Joseph thank you for writing . It sounds like a problem with the drive motor. We would need your complete model number to try to find you the right motor. Hope this helps. Contact us anytime.Part # PS237772 is similar to what you would need.

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    Related Parts:
    Sally
    February 3, 2020
    Will microwave still heat even if the turntable is defective. My turntable does not turn but does not heat food. Should a new turntable motor fix my problem?
    For model number PSA1201RSS01
    Hello Sally, Thank you for the question. Normally it would still heat but not evenly. We suggest checking the Diode Cable, PartSelect Number PS239148. Most cases it will show burn marks if defective. We hope this helps.

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    Dwight
    April 28, 2018
    Turntable will turn extremely slow with weight on glass or metal tray (like 2 out of 10 tries) but mainly won't turn at all. I checked the turntable guide with rollers and there are no flat spots on rollers. I can also spin the turntable drive coupler so that isn't locked up.
    For model number ZSC1001KSS01
    Hi Dwight, Thank you for your question. Then you may need to replace your motor. I would suggest just taking off your coupler and making sure the teeth on the inside of the shaft are not worn down as well. I hope that helps. Good luck with your repair.

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      Customer Repair Stories
       Average Repair Rating: 4.3 / 5.0, 3 reviews. What's this?
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        Sorry, we couldn't find any existing installation instruction that matched.
        Turntable did not turn when anything on top
        Turn off the circuit breaker to the microwave. Remove the 4 black wood screws that secure the microwave to the cabinet. Pull the microwave all the way out and set it on something that leaves you access to the middle access panel on the bottom. Remove the access panel on the bottom that has one screw. Unhook the 2 cables to the motor remembering which color goes where. Remove the 2 screws for the motor and replace the motor. Finish up in reverse...
        • Javin from Waltham, MA
        • Difficulty Level:
          Easy
        • Total Repair Time:
          15 - 30 mins
        • Tools:
          Screw drivers
        10 of 13 people found this instruction helpful.
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        Turntable motor was making noise
        Unscrewed and dropped the bottom panel of the Advantium on its rear hinge, disconnected the light and the motor, removed the motor screws, and replaced the motor. Very simple.
        However, not related to the Advantium or the motor, trim had been applied to the bottom of the wall cabinets after installation of the Advantium. This trim prevented the lowering of the panel (and future removal of the whole oven), so I had to chisel and file and repaint the trim to get it out of the way.
        • Allan from LOUISVILLE, KY
        • Difficulty Level:
          Very Easy
        • Total Repair Time:
          Less than 15 mins
        • Tools:
          Screw drivers
        1 person found this instruction helpful.
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        MOTOR STILL DOES NOT TURN
        PER YOUR INSTRUCTION
        • Robert P. from DEDHAM, MA
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          30 - 60 mins
        • Tools:
          Screw drivers
        1 person found this instruction helpful.
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          Model Cross Reference
          This part works with the following models:
          PartSelect Number: PS1020855
          Manufacturer Part Number: WB26X10193
          Brand
          Model Number
          Description
          Hotpoint
          CSA1201RSS01
          Microwave
          Hotpoint
          CSA1201RSS02
          Microwave
          Hotpoint
          CSA1201RSS03
          Microwave
          General Electric
          CSA1201RSS04
          Microwave - MICROWAVE
          General Electric
          CSA1201RSS05
          Microwave - MICROWAVE
          General Electric
          CSB9120SJ1SS
          Microwave - MICROWAVE
          General Electric
          CSB9120SJ2SS
          Microwave - MICROWAVE
          General Electric
          CSB9120SJ4SS
          Microwave Oven Combo
          General Electric
          CSB912P2N1S1
          Microwave
          General Electric
          CSB912P2N2S1
          Microwave - GE Cafe Microwave Or Advantium
          General Electric
          CSB913P2N1S1
          Microwave
          General Electric
          CSB913P2N2S1
          Microwave - GE Cafe Microwave Or Advantium
          General Electric
          CSB913P3N1D1
          Microwave
          General Electric
          CSB913P3N2D1
          Microwave - GE Cafe Microwave Or Advantium
          General Electric
          CSB913P4N1W2
          Microwave
          General Electric
          CSB913P4N2W2
          Microwave - GE Cafe Microwave Or Advantium
          General Electric
          CT9800SH1SS
          Microwave Oven Combo - BUILT-IN OVEN WITH MICROWAVE
          General Electric
          CT9800SH2SS
          Microwave Oven Combo - BUILT-IN OVEN WITH MICROWAVE
          General Electric
          CT9800SH3SS
          Microwave Oven Combo - BUILT-IN OVEN WITH MICROWAVE
          General Electric
          CT9800SH4SS
          Wall Oven
          General Electric
          CT9800SH5SS
          Microwave Oven Combo
          General Electric
          CT9800SH6SS
          Microwave Oven Combo
          General Electric
          CT9800SJ2SS
          Microwave Oven Combo - BUILT IN OVEN WITH MICROWAVE
          General Electric
          CTC912P2N1S1
          Microwave
          General Electric
          CWB7030SL1SS
          General Electric
          CWB7030SL2SS
          General Electric
          CWB7030SL3SS
          Microwave Oven Combo
          General Electric
          CWB713P2N1S1
          Microwave Oven Combo
          General Electric
          CWB713P2N2S1
          Microwave - Microwave
          General Electric
          JK3800DH1BB
          Microwave Oven Combo - ELECTRIC OVEN

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