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ZIC36NMASSRH General Electric Refrigerator - Instructions

All Instructions for the ZIC36NMASSRH
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ice maker leaked water slowly and froze the cubes together
The replacement ice maker that GE supplies for my old refrigerator is a little different than the original. The electrical plug changed from a round plug to a square one. They include an adapter for it, but DON'T USE IT. There's not enough room for the bulky cord and connector. I got a much cleaner installation by taking apart the old and the new ice maker, and then splicing in the old connector into the new ice maker. You need to carefully unscrew a circuit board inside to wire it in, and it'll be more secure if you solider 3 wires instead of using crimp connectors. The instructions also tell you to use your old 'ice breaker', but it won't fit on the new ice maker. I just left the new ice maker's ice breaker on, and it seems to work perfect.
Parts Used:
Ice Maker
  • Steven from Cave Creek, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
41 of 60 people found this instruction helpful.
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Freezer would not defrost correctly
Took panel off back of inside of freezer section, took off old sensor from the evaporator, spliced new sensor into the existing wires, waterproofed spliced connections, snapped sensor back onto evaporator, then put panel back on the inside of the freezer. Really, it took only 10 minutes to fix. Now refrigerator defrosts like it used to, and temps have settled in at specified temps.
Parts Used:
Temperature Sensor
  • Michael from Milton, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
32 of 34 people found this instruction helpful.
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Water line froze, food in fridge started freezing
I knew almost as soon as I found the frozen milk that the air-flow diverter, whatever it's called, had broken. It's a plastic part that opens and closes to allow cold air from the freezer into the fridge side.

Step one: clear off the top two shelves and take them out.

Step two: remove the lower piece of the assembly. It pops straight out at the top and drops down after that. If you pull the bottom straight out, you may break the bits that holds it to the fridge wall.

Step three: remove screws holding in light, and then the screws holding in the AASM COVER FF INLET K (wish I had a better name for it).

Step Four: Unplug the unit from the fridge wall.

Installation, reverse, except maybe unplug the unit earlier.
Parts Used:
Air Inlet Cover Kit
  • Bradley from Spokane, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
33 of 37 people found this instruction helpful.
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not making ice
when the ice maker runs through its cycle, you should be able to hear the solinoid valve open, letting water into the ice maker. this was not happening for me. you can dissconnect the plug on the valve and put the two probes from a multimeter in the plug and set for AC volts. when the ice maker runs its cycle, at the end you should see the meter jump as power is applied to the valve then turns off. this means you do have power to the valve so the valve is defective. turn off water supply to the valve, disconnect the water supply tube to the valve, remove the screw holding the valve, disconnect supply tube to icemaker then hook up supply tube to bottom of valve, screw braket back to refrig, install suppy back to valve, turn water back on and check for leaks and your ice maker should be working properly again.
these guys were really fast on delivery too!
Parts Used:
Single Outlet Valve Kit
  • thomas from richmond, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
33 of 38 people found this instruction helpful.
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Icemaker would not dispense cubes or crushed ice
Cause: Failed relays on main circuit board. Fix: Main circuit board replacement: Unplugged refrigerator. Removed 10 screws securing main circuit board metal cover (located on back of refrigerator) using a nutdriver. Disconnected 7 multi-pin electrical connectors from the circuit-board by firmly pulling each connector from the circuitboard sockets using a needlenose plyers. Depressed the small locking prong on each of the 4 plastic circuit board mounting pegs while pulling the board off the mounting pegs.
Pressed new board in place over mounting pegs. Re-plugged in all connectors (no confusion because each connector has unique pin counts). Replaced all mounting cover bolts, making sure to pin green ground wire to last bolt. Plugged in refrigerator. Done.
Note: I determined the main circuit board was bad by removing the auger motor assembly from the freezer and testing the auger motor harness power pins. AC voltage should jump when ice demand lever is pushed (while pressing the internal door light off switch). If no voltage jump, then auger motor relays on main circuit board have failed, indicating board replacement is needed.
Another check would be connecting an extension cord to the auger motor terminals and plugging it in. Motor should run. If it does, then motor is good and main circuit board is bad. If it doesn’t then auger motor is bad and needs replacement.
Parts Used:
Main Electronic Control Board
  • Jeffrey from Highlands Ranch, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
33 of 38 people found this instruction helpful.
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water appearing under refrigerator
Unplugged the refrigerator and turned off the water to the ice maker valve. Removed the water line at both ends (small crescent wrench). Removed the cover from the water valve area (two Phillips head screws). Removed the valve (two screws - small nut driver) and pulled off the two electrical connections.

Installed the new valve with the reverse procedure though the holding screws didn't line up with the existing holes in the refrigerator metal frame. I let it go with one screw holding ... didn't have a drill with me to make a second screw hole.

Replaced the old water line (from the wall to the valve) with a steel-reinforced hose.

Cut the female metal connector from the old water line up to the freezer and it fit nicely into the push-in outlet from the new valve. Turned everything back on and waited for the ice maker to cycle.
To my dismay, the leak had been coming from the plastic line that goes from the valve up to the ice maker. It had split, spraying water. Replaced that and everything works fine.

Lesson learned: Don't assume water near the icemaker valve actually is from the valve or its water connections. Watch the whole system cycle a couple of times to see what's really happening. Glad to have a new valve but the basic problem was the icemaker tubing.
Parts Used:
Single Outlet Valve Kit
  • Larry from Dallas, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Wrench set
31 of 35 people found this instruction helpful.
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Ice was melting and freezing in bucket
Frig and freezer were defrosting and refreezing other than normal. Home warranty contractor told me ice maker was faulty. Purchased new ice maker. Unplugged frig, loosened 2 screws with nut driver. unplugged old ice maker, lifted old ice maker out. Took old fill cup off old unit and put on new unit since new fill cup was a different size. Swapped ice maker insert from old to new unit. Plugged in new ice maker, slid over the 2 screws, tightened, and plugged in frig power. New ice maker works fine but still have defrosting and refreezing problem. Figure old ice maker probably works just fine. New contractor still trying to solve problem. Have had problems with this GE Monagram keeping proper temps since it was new in 2005, don't recommend it.
Parts Used:
Ice Maker
  • John from Lodi, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
33 of 41 people found this instruction helpful.
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No water or ice and a constant ticking sound from the control panel
Very easy repair to do. Read instruction sheet before starting! Unplug unit prior to removing panel cover.

Remove three hex head screws holding control panel cover in place and reveal the circuit board.

Remove all the wiring harnesses by gently pulling them from the sockets on the board. Do not pull the wires - make sure you pull on the plastic socket so that the wires aren't damaged. If plugs seem tight use needle nose pliers to gently wiggle them out. Remove earth (green) wire from spade connection on fridge chassis. The new board has a slightly different connection for the earth wire.(No spade connector - wire now has a ring connector that attaches between panel cover and fridge chassis using one of the hex head panel screws when the cover is replaced.

Using needle nose pliers locate four plastic mounting tabs holding the board in place and squeeze in the end of each tab whilst gently pulling the board off it. Repeat for all four tabs and remove old circuit board.

Making sure the new board is the right way round locate it on the plastic tabs and push gently until you hear the tabs click. Gently pull the circuit board to ensure it is locked in place.

Re-install all the wiring harnesses. Put a hex head screw through the cover panel and slip the earth wire ring over it and screw panel to chassis. Replace two remaining hex head screws and plug fridge back in.

Voila!! No more ticking sounds and a plentiful supply of ice and water!!
Parts Used:
Main Electronic Control Board
  • john from waxahachie, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers
32 of 39 people found this instruction helpful.
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Ice & Ice Cream would melt and refreeze
Noticed the problem in November 2009. Replaced Hi Limit Sesor for Defrost thinking it was the freezor temperature sensor. Did not fix the problem. Replaced Motherboard. Did not fix the problem. Called Sears Repair. They mis-diagnosed the problem and told me it was the sealed system. I doubted them and sent them home. Replaced the correct freezer temperature sensor that connects to the motherboard. FIXED.
Removed a panel, cut two wires, soldered and insulated two wries, reinstalled panel.
Parts Used:
Temperature Sensor
  • Joe from Suffolk, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
30 of 34 people found this instruction helpful.
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water running slow
unscrewed old filter by hand, installed new filter.
Parts Used:
Refrigerator Ice and Water Filter
  • David from Tacoma, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
35 of 57 people found this instruction helpful.
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GE Profile Refrigerator Plug for Water Filter
Called partselect and gave my model number for the frig. I wanted a filter plug because we did not need a frig filter. We have a whole house filter. They looked up the part, took my info, and sent it to me by UPS. It arrived fairly quickly and fit the frig perfectly. I screwed it into place immediately. It was the simplest order I have ever placed and the salesman was very pleasant and proficient. If I have more issues with my frig, I will call partselect again. Just remember to turn off the water before you start.
Parts Used:
MWF BYPASS
  • Linda from Liberty, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
33 of 53 people found this instruction helpful.
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Failed Icemaker
Shut off power to the refrige. Removed old icemaker, using large hammer. Installed new unit.
Parts Used:
Ice Maker
  • GARY from PARRISH, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench set
34 of 60 people found this instruction helpful.
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Very high pitch whine. Not real loud but really annoying.
First I hired a repairman and he said that it was in the unit and would not be worth the expense to fix.

I started to research on the net and this was one possible source. ( evaporator fan). I had to take it apart to verify it. Then put it back together to use until the part came.

The next time went much faster as I did not have to take near as many screws out to access the fan motor. Very Happy to have it working fine again as a new relacement would cost $1200. Thanks much. Ron
Parts Used:
Evaporator Fan Motor
  • ronald from kissimmee, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
22 of 25 people found this instruction helpful.
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Freezer and fresh food section getting warm due to inside coils frosting over.
No self defrost. Measured heater coil with ohm meter which was OK (not open). Ordered 2 temp sensors (there are 2 in freezer, 2 in fresh food sections). The original and the new all meaured ~150 ohms. Replaced one by one. This did not fix problem. Ordered defrost thermostat. Original measured ~150 ohms - new one was ~100 ohms. Unpluged refridgerator. Removed coil panel (4 nut screws) in freezer and light cover (1 small phillips screw). Locate defrost thermostat clipped to top of coils (orange / pink wires). Cut wires and unclipped thermostat. Stripped insulation off of wires and reconnect using wire nuts. Clipped thermostat back to coils. Ran refridgerator without panel on coils to see if coils frosted up again and listend for fans/compressor to stop ( took hours). Opened freezer and viewed glow of defrost heater. Problem resolved.
Parts Used:
Temperature Sensor
  • John from Windham, NH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
23 of 29 people found this instruction helpful.
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Main circuit board wouldn't allow the compressor to come on
Removed old circuit board and replaced with new
Parts Used:
Main Electronic Control Board
  • Leonard from Keller, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
22 of 26 people found this instruction helpful.
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All Instructions for the ZIC36NMASSRH
31 - 45 of 567