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WWSE5240GC General Electric Washer - Instructions

All Instructions for the WWSE5240GC
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machine would not drain all other functions seemed o.k
Aside from getting the wet clothes and most of the water out,the toughest part of the job for me was to figure out how to get inside the machine. I nearly wrecked the thing trying to lift the top panel. After some frustration I removed the star-type screws on back of the control panel and found, tucked away neatly, the documentation/parts list complete with instructions on how to remove the FRONT panel. Once I got inside it was easy to locate the pump. I ran the drain cycle for a moment to see if the pump turned at all. The original had an exposed fan so it was easy to see that indeed the motor was not turning. I inspected all the hose and electrical connections to make sure I had the tools I'd need and the savvy to replace the part(s) if I could locate them. I'm not much of a web-head, so I was a little surprised when I typed G.E. appliances and the search took me to partselect.com where I was pretty much coached through the procedure before I even ordered the part. The box arrived ahead of schedule (yay) and when I looked at the pump it didn't look much like the one I was replacing. But then I realized it was the same thing just ten years more advanced. I used a small pair of vise grips to pinch and lock the pipe clamps open. I know there is a plier made for this, but... Anyways, after loosening the clamps and sliding them away from the pump I pulled the hoses off and let the last of the rinse water still in them run down my shirt sleeve to my elbow. (optional, not recommended) Thus refreshed I then rummaged through my socket set and found what I needed to remove the 2 sheet metal mounting screws and disconnected the 2 power leads. I removed the faulty pump and proudly showed it to my wife. Unimpressed, she asked how much longer. I quickly reversed the procedure to install the new unit and confidently piled in a load of laundry. The cycle completed just fine and has done so since. I will and have recommmended partselect.com to friends and will use it again for sure.
Parts Used:
Drain Pump and Motor Assembly
  • douglas from danby, VT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
86 of 88 people found this instruction helpful.
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Pump and Motor Assembly began leaking and then seized.
First I removed the front panel by prying it forward with a Screw driver away from the side panels at the top (wrap a shop rag around the Screw driver to keep from scratching the paint). Once you have the panel pried loose at the top ... lean it forward until you can lift it off the tab type hooks at the bottom.
I next unplugged the wires from the motor. The orginal motor had three wires ... two on top and one on the left side. The one on the side is a ground wire for the open frame motor. The replacement motor is sealed and does not require this wire. Just leave it unplugged when the new one is installed.
Next I removed the inlet hose that attaches to the back of the pump. Remove it by loosening the hose clamp and removing it from the bottom of the tub, leaving it attached to the back of the pump. It is much easier to remove and transfer to the new pump once it is out rather than fight with the spring type clamp on the back of the pump in the close quarters inside the machine.
Next I removed the outlet hose from the top of the pump. Squeeze the spring clamp with Pliers and work it up and off the pump.
Now I just used a Socket to remove the two bolts holding the bracket to the inside front of the machine and removed the assembly.
I now removed the inlet hose from the back of the old pump. Just squeeze the spring clamp with Pliers and work it up the hose and off the pump. Transfer the hose to the back of the new pump reusing the same clamp.
I now bolted the assembly back into the machine, reattached the outlet hose to the pump, and then reattached inlet hose to the bottom of the tub. All that was left to do was plug in the two wires to the top front of the pump motor (as I mentioned earlier, leave the side wire from the old pump unplugged as it is not needed on the new one). I then ran the machine for a few moments with the front off to check for any leaks and then put the front panel back on.
The whole replacement cost about $50 and took barely 15 min. from start to finish. The machine now works perfectly.
Parts Used:
Drain Pump and Motor Assembly Tub Dampening Strap
  • Michael from Alexandria, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
51 of 56 people found this instruction helpful.
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washer didn't spin & water would not pump out
removed hoses and clamps. removed 2 bolts on pump. put it back together. done 15 min.
Parts Used:
Drain Pump and Motor Assembly
  • Ken from West Monroe, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Wrench set
34 of 39 people found this instruction helpful.
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Broken Support Tab
Removed front cover, lifted lid. Unnapped the broken tub cover pulling the tub forward to allow the old cover to clear the rear of the housing/top. Installed the new tub cover by once again doing the same thing and carefully snapping it into place. Reconnected the rubber sping offloads, lowered the top and reinstalled the front cover..ready to run.
Parts Used:
Tub Cover - White
  • David from Rancho Cucamonga, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
30 of 42 people found this instruction helpful.
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washer failed to drain water from machine
1) Disconnect power
2)remove front panel
3) remove screws and take hoses off
4) remove & replace water pump
:) YAY. all done
Parts Used:
Drain Pump and Motor Assembly
  • Kristy from Boca Raton, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set
17 of 19 people found this instruction helpful.
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Loud bang during spinning
Remove aggitator, disconect 4 support straps, pry off clips/ latches on top of drum. Remove small bolt that holds on the small plastic unit unto trans.
That will give you access to the large bolt that holds the hub in place. This nut is on tight use a pipe wrench and adjustable wrench and TURN CLOCKWISE TO REMOVE - lock for direction on nut.
Remove the bin gently and turn over to remove the small bolts that hold the hub in place.
Installation is reverse of removal.
Parts Used:
Inner Tub Base Hub
  • Jim from Marion, MA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
16 of 18 people found this instruction helpful.
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Discharge Pump was leaking on our GE Washer
Popped the front off the washer by placing a towel under the screwdriver to prevent chipping the paint. Had to spent almost 45 minutes soaking up water that had leaked from pump. Must have been leaking for some time before enough leaked under washer and became visible, because there was a lot of rust build up. (1).Removed old pump by first un-pluging washer and them removing (2) connecting wires from pump. (3).Next use nut driver to loosen flex hose from washer. (not from pump). Loosen spring clamp from discharge hose , and slide up. (4) Using nut driver I removed (2) hex screws that held pump to frame, then removed pump and motor assembly. (5). Mopped up water with large (old) bath towels (6). Used hair dryer to dry area. (7). Used wire brush to brush away surface rust. then used small shop vacuum to remove this surface rust. (8). Used small brush to paint white rust-olem paint on rusted areas, used hair dryer again to help paint to dry, then gave it a second coat and again helped it dry. (9). I then removed flex hose from old pump assembly, checked it for cracks and finding none I attached it to new pump with existing spring clamp. (10). I then put pump assembly back inside washer, but did not attach with hex screws yet. (11). Re-attached the drain hose by sliding the spring clamp back down, making sure it is around the hose and discharge spout. (12). Reattach the flex hose to washer discharge spout. (13). Screw new pump and motor assembly unto newly painted frame. (14). Re-attach (2) wires to pump and motor assembly. (15). Plug washer back in and try filling it with some water, letting it go into the drain cycle to check for leaks. NOTE: You don't have to go through and entire wash cycle. Just use the dial to put some water in then move it to drain and /or spin to get the new pump and motor assembly going. I did this a couple of times and then did an entire load of clothes to ensure there were no leaks. After I was sure there were no leaks, I simply popped the front panel back on. My part cost a total of $64.00 including shipping, and it took me about 1 hour of my time. I checked with my local GE dealer and his cost would have been $98.00 for the part, and $85.00 for labor for a total of $183.00. I AM VERY HAPPY. Oh bye the way I had my part within 3 days of the order and that was with regular shipping. I will always use Parts Select from now on.
Parts Used:
Drain Pump and Motor Assembly
  • George from Cambridge, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
15 of 15 people found this instruction helpful.
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loud noise upon aggitation
replaced Tub dampeners Straps.
Parts Used:
Tub Dampening Strap
  • Robert from Covington, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
16 of 21 people found this instruction helpful.
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Noticed 3 straps were broken when we replaced the hose
I removed the front cover, then unscrewed the top to expose the top. There are two screws that hold each strap, which turns out are different sizes, so I had to use two different sockets. I also had to remove the hose & plastic tube for the bleach. Once that was done, the replacement was easy, I replaced all 4 straps, reconnected the tube for the bleach, screwed the top back on and snapped the front cover into place. This took maybe 30 minutes - and I am female!
Parts Used:
Tub Dampening Strap
  • Christine from Tempe, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set
14 of 20 people found this instruction helpful.
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Purchased used washin machine w/o drain hose
After realizing I had purchased a used washing machine without a drain hose I thought I would never find one, but then I found partselect.com. After easily locating the part on the web site from the detailed diagrams and model number I then ordered it. Receiving the part quickly I used a socket to remove the plastic connector that prevents the hose from disconnecting once the washer is turned on. I fed the hose through the plastic connector and into the drain hole without any issues. I then used my one small socket to secruely fasten it back together. There was no additional tools or items needed to successfully attach the washer drain hose.
Parts Used:
Drain Hose
  • Daniel from Oxford, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
10 of 10 people found this instruction helpful.
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Pump went bad, machine had very little use would not buy another GE washer
Drain tub. remove 2 hose clamps and hoses. R&R 2 screws that hold pump.
Parts Used:
Drain Pump and Motor Assembly
  • William from Old Lyme, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
9 of 9 people found this instruction helpful.
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Washer tub was making loud noises.
Basically, I just followed the instructions in the video that is posted on this sight. It went off without a hitch. Removed the screws from the control panel, lifted it up and out of the way. Then I used the putty knife to release the clips that hold the front panel in place and then removed the top of the washer. Pretty easy from there to swap out the dampening straps and reassemble the washer. Saved a lot of money doing it myself.
Parts Used:
Tub Dampening Strap
  • Mary from Roslyn, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
10 of 12 people found this instruction helpful.
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Washer won't drain water
Took front panel off the washer and found the pump working but no water drained from the tub. Took the motor off the washer by removing the two 10mm screws and attaching hoses. Decided to take the motor apart and found the propeller shaft has broken off inside the pump. Ordered new motor from Partselect and replaced it. Washer is working fine now.
Parts Used:
Drain Pump and Motor Assembly
  • Ben from Lake Forest, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set, Wrench (Adjustable)
10 of 13 people found this instruction helpful.
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The zinc drive hub that connects the transmission to the tub had corroded away.
It was almost a complete tear down. Most difficult part was discivering how to remove the front panel. Slip a putty knife between the top and front covers. push and depress the spring tab on each side. The left hand nut on the hub was difficult. I had to get a neighbor to hold a large pair of pliers while I put a pipe wrench on the nut and hit it with a 2 lb. hammer in order to break it loose. Puting it back together do not forget to reconnect the level sensing hose to the level selector, I did. Machine will not perform without it. You can do it! I did.
Parts Used:
Inner Tub Base Hub
  • James from Lapeer, MI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
10 of 13 people found this instruction helpful.
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Water would not drain from tub.
First I pulled off the front panel using a flat blade screwdriver to get it started. Then I could watch what happening as I tried starting the washer. When I put the dial to the Rinse Cycle and pulled the dial to start the washer, it would start to run for about 5 seconds and then stop. I tried this several times and the same thing happened. I noticed the water pump located in the front lower right hand corner was not running. It would only hum. I drained the tub by holding the wash machine drain hose into a bucket. If I held the hose down toward the floor, the water would flow freely out of the hose and into my bucket. As the bucket filled up I just raised the hose, emptied the bucket and repeated the process until the tub was empty. Sure saved time over trying to empty the tub by bailing the water out with a can. After the tub was drained I removed the two hoses from the pump and then the two mounting bolts and the pump was out. I bench checked the pump with an electric cord and it stilled just hummed. I knew for sure then the pump was bad.

I then ordered a new pump from PartsSelect.com. I entered my wash machine model number and PartsSelect gave me a picture of the replacement pump. I was a little worried that it did not look the same as my old pump but I ordered it any how. The night I got the pump I installed it in about 30 minutes. No problems, it just worked like a charm. Thank you PartsSelect.com I will definitely use you for all my appliance repairs in the future. I know there will be more.
Parts Used:
Drain Pump and Motor Assembly
  • James from Strafford, NH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
8 of 9 people found this instruction helpful.
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All Instructions for the WWSE5240GC
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