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WM2487HWM LG Washer - Instructions

All Instructions for the WM2487HWM
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Pool of water under washer after a run
Did the repair entirely from the back.- 4 screws back cover comes off. Once you see the Bellows it is obvious what needs to come off and there are other videos on the net showing this. The main things I did differently were 1) Leaned the washer forward and placed 3 2x4 blocks of wood under each back leg. This allowed me to reach under the washer with one hand, and through the back with the other. You need both hands in there ! 2) Uninstalling is easy with just pliers. But on the way back in, I used a pair of Locking Pliers to keep the circular clamp squeezed as much as possible. That seemed the only way to get the bellows back in. Another option would be to switch to screw on Pipe clamps instead of the spring clamps.
Parts Used:
Tub-to-Pump Drain Hose
  • Daraius from AUSTIN, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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It was torn and leaking.
Took off the old one and put the other one on. The only difficulty was that my husband has big hands and had a hard time getting to one end.
Parts Used:
Tub-to-Pump Drain Hose
  • Denise from Show Low, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
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h2o filled w/o stopping
removed top, removed 2 screws, replace part. did not fix problem, the real problem was the water inlet valve, works great, easy fix. thanks
Parts Used:
Switch Assembly,Pressure
  • sherman from BROKEN ARROW, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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Kept getting suck on rinse cycle, filing machine with water, valve was sticking in the open position.
Replaced the 4 valave unit and single hot water valve at same time. Unplug unit, remove two plastic tabs on back of washer, push on top from front to losen. tur off both water valves, remove two screws holding valves in place, mark with tape which hose goes to which vavle, < back left, back righ, front left, front right, and write in electrical plugs the same. Hot water vavle is by itself, mark it anyway>. install new vavles, replace hoses, and eletrical plugs on top. Make sure clamps are all the way forward and tight! > leave top off. turn on water and electrical, run one short cycle to check for operation and leaks, if ok, replace top and back screws. Simple job, saved me $375.00 doing it myself.
Parts Used:
Inlet Valve Assembly Water Inlet Valve - Hot
  • Antonie from Orlando, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench set
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not pump water out
Basic skill
Parts Used:
Washing Machine Drain Pump
  • dung from nashville, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
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Hot Water Inlet valve (solinoid valve leaking)
Removed lid (top of washer), then ran a cycle in normal to identify the failed component, then noticed the water inlet valve assembly for the hot water was leaking, used my pc and went to website Part Select and found to failed part on the parts break down item, then ordered the part, the part "Valve Assembly Inlet" for the hot water arrived 2-days later, replaced valve in less than 5-minutes, disconnected push on electrical connector, unscrewed the valve assembly inlet and installed the new valve assembly inlet, very easy
Parts Used:
Water Inlet Valve - Hot
  • MARVIN from MARYVILLE, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Washer not spinning and giving error message OE
Found on line OE meant washer not pumping out water with the suggestion to clean the filter and inspect the pump and lines for blockage. No problems there. You must be careful to empty the water manually before removing the filter. My wet vac helped but I still made a mess. I found a mechanic to look at the washer. He said it is common for the pump on these washers to go bad, especially if the washer has sat out of service. They wanted $300 to replace the pump. I found the part on this website for $53 and replaced it myself. The only hard part was emptying the water without making a mess and leaning the washer up and back far enough safely to remove the pump, then working on my back under the machine.
Parts Used:
Washing Machine Drain Pump
  • Allan from Virginia Beach, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
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would not pump the water dry
greate very easy and the parts fit awsome the shiping was fast and easy very satified
Parts Used:
Washing Machine Drain Pump
  • Jinjer from Colorado City, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
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OE CODE - The washer machine would not drain
After checking for blockage on the drain hose and checking on any blockage on the bottom left corner filter and not finding anything i decided to open the machine. Everything suggested a broken drain pump
ITEM
PS3579318 Drain Pump and Motor Assembly which is located on the bottom left corner also and it attaches to the bottom left corner filter. And voila! The machine did not work! Now started throwing a FE code and it would not fill up. Well, the new pump was stuck! All i had to do was to stick my fingers in the bottom left corner filter orifice and move the fan like devices that make the new drain pump work, that did it! Be careful not to do it while the machine is pluged in, those plastic blades may hurt your fingers. To reach the drain pump you have to take the top, control board and front (door and gasket) of the machine off, about one hour labor.
Parts Used:
Washing Machine Drain Pump
  • Gustavo from Ukiah, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench set
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Drum not rotating
Replaced rotor assembly by removing the back panel off the washer. Removed center bolt to be able to take out roto assembly. Magnets made it a little resistant, but with a little wiggling came off fairly easily.
Parts Used:
Rotor Assembly
  • Jim from Oak ridge, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Drain water was not being fully pumped out, leaving foul water in the tub and wet clothes smelling like sewage.
I removed the top of the washer, pried the front control panel off (pull a couple of electrical connecters or just rest it on something), separated the tub sleeve from the front panel and then removed the front panel (two screws). To remove the pump - just remove a couple of hoses, two wires and slide it out of the clip below. Reverse the process to install. A little daunting if you haven't done something like this before, but easily do-able once you get past your fears. A service call would cost much more than the $60.00 it took to get the part to my front door. This worked out really great - my wash smells fresh once again and my wife has moved on to the next project on her honey-do list!
Parts Used:
Washing Machine Drain Pump
  • Myles from Kingston, NH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
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water would not drain, nothing jamming pump
new pump was a little different ,but mounted properly. Tipped washer on its side, changed pump by working trough bottom and back access. It went pretty smoothly, works fine.
Parts Used:
Washing Machine Drain Pump
  • nicole from chicago, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Washing machine was leaking
Contacted LG customer service, not much help there. Watched a very helpful Utube video on how to find and repair the leak. The video suggested that the most common leak is in the drain hose with bellows. Removed the rear panel and removed the bellows unit using pliers for the clamps and screwdriver for the bellows part. This was pretty easy. The rubber bellows was leaking in the exact same place as the youtube video showed. This is a Design Flaw that LG needs to fix. Ordered the new part and installed the bellows portion of the part first, as the angle for that installation needs to be correct. Then attempted to install the end of the hose (very inaccesible) to the pump drain. Very difficult to position the factory supplied spring clamp with pliers so I purchased a screw-type clamp (using the nut-driver rather than a screw-driver to tighten the clamp was helpful) at the local hardware store and that made my job much easier. Note: My unit is mounted on a pedestal, so it was a little easier to access the part location (about one foot off the floor, rather than at floor level), but it may be that the part should be replaced from the bottom of the unit, which would make it much easier to access. Then I installed the other end of the hose to the drain line using a screw-type clamp. I am 69 years old, and not that flexible anymore, so getting down on the floor to reach inside the unit was difficult. You need patience to do this job and you have to make sure all the clamps are properly installed so you don't start the machine up and end up with another leak. For me, this process was difficult and took more than two hours to complete. Limited access to the area made it more difficult and I hate the factory clamps they use. Overall, the repair costs about $25, compared to the $125 just to come look at the machine, then more money to fix the unit. It was satisfying to complete the repair for a small amount of money, but not sure it was worth the aggravation.
Parts Used:
Tub-to-Pump Drain Hose
  • Rod from Camano Island, WA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Water was leaking out the bottom
Followed the manufacturers instructions to disassemble the washer from the top. There was a video on youtube of a guy who was able to replace his bellows hose from the back, but maybe my arms weren't long enough, I couldn't reach all the way to the front. The washer was pretty easy to take apart, except for taking off the top, where there were 2 extra screws not mentioned in the instructions. Replacing the part was really easy. HERE'S THE MOST IMPORTANT PART: LG DOESN'T MENTION IT IS REALLY HARD TO GET THE CLAMP ASSEMBLY BACK ON THE GASKET WITHOUT A SPECIAL TOOL. You can buy the special LG tool, or you can do what I did (and others on the internet) and buy an $8 "Brake spring spreader" tool at your local auto parts store. Repair was a success. No more water leaking!
Parts Used:
Tub-to-Pump Drain Hose
  • Andrew from San Mateo, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers
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door would not lock
Used a screwdriver to carefull lift the top of washer. Reached in and unplugged old assembly from wir harness. Unscrewed old one (2 screws) from washer screwed in new one connected it to wire harness. Closed top of washer and plugged it in and it was ready to use. I am a 53 year old female and had never done this before. The repair shop wanted $150 to install part plus the part cost more from them. I' m sure a guy could do the job in 15 minutes or less.
Parts Used:
Door Lock Assembly
  • Eileen from Allen Park, MI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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All Instructions for the WM2487HWM
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