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Drain pump on Whirlpool Duet washer (from 2008) gradually gave out. Needed replacement.
There is a video on this site that shows how to do the install. It is perfect and accurate. This pump is one of the easiest components to fix on this washer and it will save you money to do it yourself. Tech has told me twice to buy a new washer. This did the job. Make sure to take the time to fully drain the machine prior to doing this and make sure that you unplug your machine. To drain, just unscrew the cover on the front of the pump. If you start disconnecting hoses without draining you could have a mess on your hands depending on how much water is still in the washer. Use a shallow pan or bucket if your machine is on a pedestal. I have a floor drain in front of mine so I use a piece of foil to channel the water into it. After that, just do the install like the video. Also make sure to examine the reconnected hoses after you get done to make sure that they are solidly attached to the pump and that the base of the pump is tightly secured to the bottom of the machine. You have to secure the feet of the pump from the bottom which is why the video recommends putting blocks under the washer to have access to the bottom. Pump is great. Everything works well.
1. Remove bottom panel (3 screws below). 2. Remove top panel (3 screws back). 3. Remove detergent dispenser (remove T screw in front.) 4. Carefully remove control panel is plastic so be careful not to break it. 5. Pull broken bellow from front and spring loaded clamp will come lose. 6. Push away bellow. 7. Remove cables from door lock. 8. Remove front panel screws (4 - 2 on top and 2 in bottom). 9. Unscrew bellow's clamp with flat screw driver or not driver. 10. Remove worn bellow. 11. Bellow has notch on top (Use as reference to replace. 11. Clean all surfaces. 12. Install new bellow to drum. 13. Screw clamp over of bellow not too tight. Don't want to break the seat. 14. Replace all in the reverse order and for the front of the bellow refer to my previous article (story) on front latch replacement.
First I removed the retainer ring that holds the outside bellows on the frame of the front washer. I then pushed the bellows inside of the drum of the washing machine in-order to get to the clamp that holds the bellows on the inside of the drum. To pull the clump I had to use a stubby screwdriver and socket drive to loosen the clamp. Once the clamp is loosen I was able to pull the bellows off, of the drum and out of the washing machine. Installation was the reverse of removal.
The washer machine didn’t start the cycle. Had a weird sound. Then f 30 was ther error code. With research internet it was easy to know about the motor dispenser problem
I did follow step by step your YouTube video. I’m a woman. There was nothing heavy in the process. You have to be careful that’s it. Thank you for the instructions. I fixed it with the YouTube tutorial you provided. Really nice from you people.
We do not wish to have our repair published. The part itself was perfect and corrected our leaking problem but we did have difficulty with the installation despite detailed instructions. We appreciate a good price for the perfect part!
Bellow was torn and water was leaking onto the floor
(These instructions improve on the excellent instructions provided by customer Franck from Anandale, Va.) The first step is to remove the retainer wire and spring that holds the outside of the bellow in place. To do this, Open the washer door as far as you can to get it out of the way. Look underneath of the front of the bellow on the outside of the washer where it meets the door. Put your head almost on the floor and look up. You will find a spring stretched about 3" connected to a small diameter wire (1mm.) that runs all the way around the outside portion of the bellow. Use a small screwdriver or needle-nosed pliers to pull and pry the spring away from the rubber bellow. Be careful not to damage the spring or ring. Once you have grip on it, pull it carefully toward you then up and off of the bellow.
The front portion of the bellow is now free and can be peeled off. Start at any point and pull the rubber bellow in toward the opening of the washer, it comes off easily. When you get to the detergent outlet on the upper left side, grab the plastic tube and carefully pull the bellow from around it. There is no adhesive or clamp holding this in place, just friction. Remove the rest of the front portion of the bellow. Push as much of the bellow into the washer as possible to get it out of the way.
Once this is off comes the slightly tricky part. Look up at the top right portion of the bellow that is still attached. You may need to feel with your hand but you should be able to see it. This is where the flashlight or worklight will be helpful. You are looking for the screw/nut end of a giant hose clamp. This hose clamp goes around the entire bellow and secures it to the portion that holds the basket. This is where the stubby screw driver comes in handy. There is not nearly enough room for a standard one and a nut driver or wratchet are too big. The nut will be pointing down and will need to be replaced the same way. Loosen the hose clamp almost all of the way, perhaps 5 turns on the nut. It is not necessary to have the hose clamp come completely apart. You can now remove the entire hose clamp from around the bellow by pulling it forward. You will need to remove the hose clamp from the washer. To do this, squeeze it in from the sides about 6", don't kink it. Push it down toward the floor between the basket and the metal front panel. You will now be able to remove it from the top of the opening and be able to pull the bottom portion out. Pull the old bellow completely out, very easy to do.
Time to install the new bellow. Figure out which side goes in and which faces out. The big hint is that the water inlet is on the upper left side. You will notice at the top of the bellow on the portion that goes inside of the washer, you will find a small triangular shaped tab about 1/4" high. This is your centering mark. This will be at the very top. If you keep this at the top, everything will line up perfectly.
This next step takes a bit of dexterity because you need to slide both the bellows and the hose clamp into the machine with the triangular shaped tab on the bellow at the top as above. Unbend anything that might have bent on the clamp. Put a tiny bit of lube oil or Vaseline on the clamp screw thread to make it easier for your fingers to tighten it with the stubby screwdriver later. The hose clamp must go in now because once the bellow is slid over the detergent inlet tube the hose clamp can not be installed. Slip the bellow over the edge of the portion that holds the basket where you removed the old one. I started at the top and worked left so I could install the detergent inlet tube. Pull this through the bellow carefully. It doesn't take a lot of force. I found that wetting it with water made it easier to slide the bellow over it. As you are pressing the bellow on this lip, you will notice that there is a 1/2" high back stop all of the way around. This is great because as you press it on, there is a positive stop and you can't go further than necessary. Continue to press it in all of the way around. With the nut at the top or top right with the nut facing down to the floor while holding it vertically, squish it slightly inward, put the bottom portion in first then the top portion. Orient is as it was when you took it off. Slide it around the bellow. You will feel a positive stop. Run your fingers around the entire bellow to be sure the clamp is seated in the channel on the bellow and that the bellow is against its backstop. This assures you won't have a bad leak upon your next wash. Grab the stubby screwdriver and tighten down the hose clamp. I did about a medium force when tightening. It doesn't take a lot of force.
Now it is time to pull the remaining part of the bellow out of the basket and fit it into place. Press it around the outside portion of the opening so it hooks over the lip. Now take the retainer wire and spring assembly and use it to clamp the bellow over the lip. After fitting the wire around
Turn water off at the inlet valve of hose you are replacing. Disconnect inlet hose the washer and let water drain out in a bucket. Then remove old hose. Replace new hose to inlet valve then washer . Use pliers to tighten both ends. Turn on water to check leaks at both ends of hose.
replaced actuator switch. It did not fix the problem. Replaced actuator arm, and fixed. Needed the switch because gears were stripped. Needed the arm because it seems over time, the arm straightened, thereby increasing its length so that the rotation of the switch bound up during its cycle.
Only needed a pair of pliers for the clamps on the hoses connected to the pump. Removed the old pump ( no tools needed) and reinstalled the hoses. Works like a charm!
This repair is something even the most casual DIY'er could accomplish. What made this even easier for me was the fact that my washer was on a pedestal so accessing the 1/4" screws were extremely easy. There is no need to tilt or lift the washer. Just open the drawer and all three screws are visible. It also made draining the water out of the washer very convenient. The video perfectly describes how to accomplish the repair and allowed me to diagnose the problem by taking off the panel, opening the trap door and allowing the water to drain into a small trashcan until all the water is removed. I could physically see that the impeller was detached from the motor and found the culprit that caused the problem - a small vile of eye drops... From there, ordered the pump, two days later, replaced it with the new and I swear the new pump must be stronger than the original because towels come out near dry after a spin cycle. Very satisfying repair!
Followed directions as shown in your repair video, having done this for the first time it took a bit longer than a repairman would have but was able to git-r-done. The most difficult part was fitting the adjustable wire back around the front of the washer, in the video it is made to look really easy however in real life it is a little more difficult and could not be attached so easily and took quite a bit of time to make sure it was attached correctly. thank you for your help.
