WA50M7450AP ((A4-00)) Samsung Washer - Overview

Hello Tony, thank you for the question. Your washer Drain Hose PS12072652 is causing a siphoning condition. The hose is pushed way too far into the stand pipe in the wall. There needs to be an air gap and by having the drain pipe pushed too far there is no air gap. This creates the siphoning affect and the water is pulled out of the washer as it fills with water. What you need to do is pull the drain hose out of the stand pipe and put it back in making sure it is not in the wall too far or too deep. Also, there has to be a bend at the apex of the drain hose. It needs to be above the height of the wash tub. Once you have the hose in the exact position you need it to be in to not cause siphoning, tie the hose up to the water fill hoses so that it cannot pull out. We look forward to hearing from you.