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RS27D011 Refrigerator - Instructions

All Instructions for the RS27D011
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Ice Dispenser "round chute" broken side tab, ice/water fountain not working
I could see that a tab was broken from the round chute that opens for ice dispensing and closes to seal off freezer ice chute when not in use. With the tab broken, the round door would not shut to seal the freezer chute and dispensing water would spatter everywhere. I looked for just the round door part, but is only sold in the "Ice dispenser solenoid and door kit" I only had to use the round chute/flap from the kit. The instructions were easy to follow and I had the fridge back working in about 10 minutes. It took me longer to find the right star headed screwdriver that I needed to remove the Maytag star screws (5) total. Because I didn't have to replace the solenoid or the spring mechanism, this was especially easy, and now I have those parts on hand if one day I need them!!
Parts Used:
Ice Dispenser Solenoid and Door Kit
  • Scott from Walker, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
119 of 129 people found this instruction helpful.
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The Bearing Cup Assembly was broken and ice would jamb against it during the ice making cycle.
I removed the ice maker from the refrigerator, by removing one screw on the underside bracket and loosening the two screws at the top side, then lifting the ice maker off the loosened screws. I then unplugged the electrical harness that supplies power from the refrigerator to the ice maker. I then disassembled the ice maker by removing the front cover which is snapped in place, then removing two recessed screws at the front. I removed the broken part, I then reassembled the ice maker with the new part. I replaced the two recessed screws at the front and snapped on the cover. Then I reinstalled the ice maker in the refrigator by plugging in the harness, slipping the ice maker over the loosened screws in the refrigerator and replacing the screw that was removed from the underside bracket. Tightening all the screws completed the project.
Parts Used:
Water Fill Cup and Bearing
  • David from Chester, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
107 of 133 people found this instruction helpful.
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Ice maker and water dispenser would stick on. Would have to oprn door to stop flow of water or ice
I replaced the actuator switch and rubber pad with the switch actuator.
I had attempted to repair previously without replacing the pad but the problem continued. I put up with the problem for a long time waiting for the opportunity to get to the appliance parts store but their hours are hard to deal with and work myself. I was able to find the part easily with the on-line catalog and parts diagram and ordering was no hassle at all. Shipping was extremely fast.
I remove the front panel by removing the drip tray and the 2 screws at the bottom. Then gently lift up on the front cover assembly (careful with the connector to the circuit board at the top) it slides over 2 screw heads at the top. Remove all the screws that secure the dispenser to the fridge, one screw is hidden on the right side (as you face the front. Work the dispenser out and careful of the water tube coming from the top - it stays in place. The wire connector must be unplugged from the left side in order to remove the assembly and not actuate the dispenser while working (a good idea to unplug the fridge). A small phillips screw holds the switch in place and the actuator fits over with the slots fitting over lugs on the assembly. Reinstall as you removed - be careful to be sure all wires go back into the proper location and "tracks" to keep them out of the way and avoid pinching (if the actuator will not go back flush in its location check the wires to the switch).
Plug all wires bach in and don't forget the harness to the top of the circuit board on the front panel.
Plug back in and check your work.
Important to replace the actuator pad - its "elasticity" is the return mechanism for the switch actuator. Probably the issue I had after replacing the switch and still suffering the same problem.
Good Luck!
Parts Used:
Limit Switch - 2 Terminal Actuator Pad
  • David from Springdale, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
90 of 98 people found this instruction helpful.
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Lights inside refrigerator not working
I used a flat-head screwdriver to pop out the old light rocker switch. Then, I unplugged the wires, plugged them into the new light rocker switch, and then popped the new switch into the hole. That's it! Lights began working again.
Parts Used:
Refrigerator Door Switch
  • Clint from Rayville, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
121 of 197 people found this instruction helpful.
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Ice dispenser cover flap was broken.
First I unpluged the refrigerator, then I removed the drip shelf (slides out). Then removed the two screws hidden by the drip shelf. Then I removed the control panel by pulling out on the bottom then lifting slightly to to expose the ribbon cable. The circuit boards you see at this point will deliver an electrical shock if the refrigerator is plugged in. I disconnected the ribbon cable form the control (front) panel. Next I removed three screws that hold the chute assembly in place and worked the chute away from the door. Pay attention to the placement of the water line before you remove the chute. The bad flap fell out at this point but it is easy to fiqure out how to place the new one. When putting the chute back in place make sure the arm holding the flap is aligned in the groove of the solenoid plunger and not just setting on top. (I had to do this twice because the chute would not open the first time I put it back together). About a 30 min job because I took it apart the first time to see what was broken. I only needed the flap, the arm it mounts to an the solenoid were not broken. Easy to do and only cost about $16.00 with shipping for the part.
Parts Used:
Ice Door Assembly
  • Philip from Plantation, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
78 of 80 people found this instruction helpful.
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No ice in ice trey
The easiest thing to do was pull the ice make off. After taking the 3 screws out of the wall of the freezer, take a screwdriver (flathead) and push on the tab for the electrical plug and wiggle the cord out. Then you can take 3 screws out for the main cover and another 2 screws on the next cover. There's the part, pop it out and replace holding pins and start the process of putting back together the opposite way you took it apart.
Parts Used:
Cycling thermostat
  • Wayne from Leesburg, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
78 of 100 people found this instruction helpful.
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leak from back of refrigerator where water line enters ice compartment
replaced old water fill tube for ice maker because it would clog with frozen water which would result in leaking from back of refrigerator where water line for ice maker entered refrigerator. Parts arrived faster than anticipated from parts select. New part was made differently (up-graded) so that water would not freeze. removed old fill tube and replaced with new. replaced water tubing and secured. leak is no longer present and I do not anticipate further issues from this problem. Thanks Parts Select
Parts Used:
Plastic Tubing CLIP Icemaker Fill Tube Water Hose Clamp
  • Michael from Tucson, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
63 of 100 people found this instruction helpful.
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while closing the door, the light switch fouled, resulting in the switch breaking
I used a flat screwdriver and released the lock tab on the bottom of the light switch, and pried the switch out, being careful to not damage the plastic around the mounting place of the switch, unplugged wiring from old switch, plugged in the new one and pushed the new switch into place. Job finished light switch now working.
Parts Used:
Door Switch
  • Kevin from Beckley, WV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
59 of 90 people found this instruction helpful.
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ice maker did not make ice
The ice maker was not getting water. I hotwired the water valve by switching the connectors for the water dispenser and ice maker water valves and water flowed into the icemaker when the water dispenser lever was pushed. I wronly assumed the water valve was good. I removed the icemaker and determined that the gear motor was not getting power in the position the icemaker had stopped.In this position, the thermostat determines when the motor gets power so I replaced the thermostat. The icemaker still would not get water! As it turns out, the water solenoid was sticking due to a deteriorated rubber washer which let the solenoid plunger get too far out of the magnetic field. I replaced the water solenoid assy and all is well. Don't get fooled by hotwiring the valve. If it isn't getting water, the solenoid probably is the culprit.
Parts Used:
Cycling thermostat
  • DAVID from TINLEY PARK, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
47 of 61 people found this instruction helpful.
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shut off arm broke
open ice maker door, use mirror to view slot in front of ice maker, slip piece in place and done
Parts Used:
ARM-SHUT
  • Thomas from Va. Beach, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
52 of 76 people found this instruction helpful.
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Light Switch broke
An easy job for smaller hands. Removed the two bolts holding the light cover. Removed two electrical connections from the old switch by pinching the retaining clip,removed the switch, snapped in the new one and re-attached the connectors. Your online illustrations helped me to know that the plastic housing for the light switch would only swing down so far and was not intended to be removed. Saved me from breaking that plastic cover's tabs. This home repair saved me more than 5 times the cost of hiring a professional to do it. Very happy homeowner.
Parts Used:
Refrigerator Door Switch
  • James Richard from St. Cloud, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
44 of 60 people found this instruction helpful.
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Had to replace a hose connector at the base of my refrig/frreezer
Perhaps a helpful hint:

When aI received the hose adapter/connector, I inserted the 2 hose ends only to have water drip from the connection.
I used a utility knife to remove an inch from each side, then reinserted the hoses. That made the differnce. Dry as a bone.

LG
Parts Used:
Water Tube Connector/Union - 5/16 to 5/16
  • Leo from Salem, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
43 of 76 people found this instruction helpful.
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Icemaker arm was broken
The tiny piece of plastic that holds the wire that shuts off the icemaker, broke early on with our fridge (after just a few months.) We superglued it, but last week it bit the dust for good.

Once I got this part, I removed the freezer door and trays, and pulled the icemaker out by removing 3 flathead screws and unplugging the cables. Laying in the freezer on the floor was a bit unconfortable, but not too bad.

Then I inspected the icemaker. There was no obvious way to remove the part without disassembling the front of the unit (where the motor is) to release the spindle and free the part, so I did that - 3 or 4 nuts was all that held it together. Once that was out, I removed the spindle, swapped out the part, and put it all back together and back in the freezer. Plugged it in and waited.

It took a while to start making ice. Like 5 hours. Now it's going pretty slow (much slower than before.) Haven't had time to look into it, but my suspicion is the rubber hose that feeds water into the icemaker is blocked with ice or kinked. In any case, we have ice now (but not a lot), and the unit shuts itself off properly. However, we went from having too much ice (thing never shut off) to too little (thing makes ice too slow), so I need to shoot for somewhere in the middle ;)
Parts Used:
Water Fill Cup and Bearing
  • Jason from Austin, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
32 of 44 people found this instruction helpful.
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The light switch on the refridgerator broke - no light.
Once I saw the replacement part I understood how to pry out the switch with a small screwdriver. Then just unplug the old one, plug in the new one and pop it into place.

The PartSelect site made it easy to correctly identify the correct part, it was inexpensive, and the shipping was fast.

I'm very pleased!
Parts Used:
Refrigerator Door Switch
  • David from Albany, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
34 of 52 people found this instruction helpful.
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Ice Door Would Not Open
Jenn-air jcd-2389gtw refridgerator/freezer side by side ice door would not open to dispense ice from the ice dispensor I did an online order for the repair kit #ps2003478 (115v) ice dispenser solenoid and door kit to fix the problem with the ice door not opening. As I had deduced, the “solenoid” had gone bad, and the kit held most all the items required to make the repair. The only additional item the kit needs to have is the “fountain door return spring”. Be careful not to loose the spring when disassembling the unit. You might want to order an additional spring just in case you loose or break the original. The instruction sheet was pretty thorough, except for being small and the pictures hard to see. My refrigerator/freezer has decorative panels that had to be removed before I was actually able to get the escutcheon off of the unit, and this configuration wasn’t addressed in the instructions. After figuring out that I had to remove all the trim from the door of the freezer before I could start the repair, the job wasn’t that difficult, but you have to have patience and take your time to make sure you don’t damage the electrical components of the ice dispenser. Make sure you note the position and location of the fountain door return spring before you remove the ice door!! This is important so that you can get the correct “tension” when reinstalling the mechanism. If there isn’t enough tension on the spring, the door will not seal properly, and the dispenser will freeze up. Also, when it comes time to disconnect the “electrical edge connector” from the control panel, be sure to make note of it’s position. It isn’t difficult to pull off, but could be easily broken if you are not careful. The rest of the repair and installation is straight forward and simple. Just take your time and it goes back together pretty easily. Tools you will need are; needle nose pliers, phillips screwdriver with a small and medium bit, and a “torx” tool set to remove the torx screws from the escutcheon and fountain bracket.
Parts Used:
Ice Dispenser Solenoid and Door Kit
  • Stanley from Southlake, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
21 of 22 people found this instruction helpful.
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All Instructions for the RS27D011
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