I had to replace the entire assembly control panel, although I believe the problem was just the membrane. Unfortunately, the membrane is not available to the public,
Removed the bottom panel from the microwave. Check to see if there was still power going to the turntable motor. There was still power there. Looked up the microwave model# on the website which showed a full display of the microwave parts. Selected the part. When the part arrived. Removed the bottom panel off the microwave. Removed the 2 screws holding the turntable motor in place. The new turntable motor was slightly different so I did have to cut a small slot in the new turntable motor so it would slide into the punched out slot so it would sit in the correct position. The job was still very easy and I complete the repair in about 20 mins. It was great to be able to do the repair myself and saved me some dollars. I would definitely recommend PartsSelect.com to anyone.
Light worked, timer and control pad worked, but no turntable, no heat, no noises of any sort, just didn't start up
It was a snap using the instructions given. The key is getting into the unit. I did have to use a multimeter to find the failed switch since there are two of that type.
Only two screws required but plastic tabs have to be lined up and whole assembly moved slightly to the right to line up screw holes. New S.S. on front looks great!
Remove the microwave cover. Requires a phillips screwdriver and a torx security bit/nut driver (there are two security type screws on the back...guess they don't want you to do this at home!). I had to buy the a security bit set (about $7). The diode is easily accessible on the right side under the fan. Requires removing on small phillips screw and unplugging on electrical connection. GE provides some instructions in an envelope on top (after cover removed). There is a warning/instruction to discharge the capacitor before service. This was not a problem for me. Actual diode replacement took 30 seconds. Whole job = 15 minutes.
lowered bottom plate of microwave then unscrewed little motor. put the new coupler in the hole from inside of microwave, then pressed the motor shaft on to the coupler .then just screwed it all together again.simple and no straining
Microwave would not turn on. Lights and fan worked fine. Before the microwave stopped completely, it would turn the microware fan on even when door was open. I read the reviews and they were exactly the same issue that others were facing. Once I opened the front panel and got to the switches it was easy to figure out which switch was bad as it was the one that was soft (When clicking it). It was hard to take it out though (it seemed stuck). So, I used a plier to yank it out. I put in the new switch and everything worked just great! I would like to thank other comments that were left on the site to make my task much easier. Thank you (to the commenters on PartsSelect), you not only saved me money, but also ensured that I learn about the microwave more and give me the confidence that I could fix it.