Unloading the freezer and removing the back panel were the most time consuming aspect of this repair. Many models only have 4 screws, but this one has 9, and being a side by side it was a tight fit to reach them. Once defrosted we tested the thermostat, found it "dead", and ordered a new one. The part came within 3 business days. Installing it took minutes, since we had not permanently screwed in the back panel again. We didn't want to reload everything until we knew things worked properly, so we didn't put everything back right away. We thought we had further problems as the freezer got really cold but the frig still didn't get down to temp. Turns out we just needed to reinstall the fan shield which we'd taken off along with other parts to access and check the vents. The fan shield must be in place to direct the cold air into the vent to the refrigerator. Duh! It was an oversight that once caught made total sense! Now all works fine on this 20 year old Maytag side by side!
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