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MSD2748DRQ Maytag Refrigerator - Instructions

All Instructions for the MSD2748DRQ
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Would not exit defrost mode (continual defrost)
Unplug the refrigerator. Remove face plate located in the upper back of the refrigerator compartment. Remove face place bracket on the right using nut driver. Removing these screws also frees the metal case enclosing the Defrost Timer. Pull the case away from the back of the refrigerator exposing the Defrost timer. Remove the electrical plug from the Defrost Timer. Then remove the Defrost Timer from the case by removing the two screws securing it. Reverse the procedure to install the new Defrost Timer.
Parts Used:
Defrost Timer - 120V 60Hz
  • Leon from Chaparral, NM
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
44 of 55 people found this instruction helpful.
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noisy fan motor
rmv panel (5min) rmv fan/motor 3 screws (10 m) cut wire 2in from motor, re route remainder of wire to front so can strip for wire nuts. ( 10m) attach old fan to new motor, place in old opening ,3 screws, a little fussy to align, ( 15m ) route and strip wire from new motor , zip ties work well, wire nuts , plug in fridge vola, no noise, close up, reverse panel. ( 20m). i also took time to clean grilles with small vac and damp rag, ( looks and sounds like new) bob Wi.
Parts Used:
Condenser Fan Motor Kit
  • robert from nashotah, WI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Socket set
37 of 45 people found this instruction helpful.
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Ice auger motor broke away from the ice enclosure
Quiet a simple repair. First I removed the ice maker bin and the plastic side panel on the right hand side. From there, I was able to remove the ICE ENCLOSURE . It unhooks. Next I removed the ICE DESPENSOR ENGAGEMENT YOKE. It has reverse threads so be careful. Next I removed the ICE AUGER MOTOR. Its located at the back of the ICE ENCLOSURE and held in place by 4 phillips screws. You also need to remove the SOLENOID YOKE ASSEMBLY which is located just to the left of the ICE AUGER MOTOR. It unscrews with 2 phillips screws. Next I reassembled the ICE AUGER MOTOR and SOLENOID YOKE ASSEMBLY to the new ICE ENCLOSURE. Then I reinstalled the ENGAGEMENT YOKE and snapped the unit back in place.
Parts Used:
Ice Bucket Support Enclosure
  • Thomas from Granite Bay, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
28 of 30 people found this instruction helpful.
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Had to replace a hose connector at the base of my refrig/frreezer
Perhaps a helpful hint:

When aI received the hose adapter/connector, I inserted the 2 hose ends only to have water drip from the connection.
I used a utility knife to remove an inch from each side, then reinserted the hoses. That made the differnce. Dry as a bone.

LG
Parts Used:
Water Tube Connector/Union - 5/16 to 5/16
  • Leo from Salem, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
43 of 76 people found this instruction helpful.
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Icemaker arm was broken
The tiny piece of plastic that holds the wire that shuts off the icemaker, broke early on with our fridge (after just a few months.) We superglued it, but last week it bit the dust for good.

Once I got this part, I removed the freezer door and trays, and pulled the icemaker out by removing 3 flathead screws and unplugging the cables. Laying in the freezer on the floor was a bit unconfortable, but not too bad.

Then I inspected the icemaker. There was no obvious way to remove the part without disassembling the front of the unit (where the motor is) to release the spindle and free the part, so I did that - 3 or 4 nuts was all that held it together. Once that was out, I removed the spindle, swapped out the part, and put it all back together and back in the freezer. Plugged it in and waited.

It took a while to start making ice. Like 5 hours. Now it's going pretty slow (much slower than before.) Haven't had time to look into it, but my suspicion is the rubber hose that feeds water into the icemaker is blocked with ice or kinked. In any case, we have ice now (but not a lot), and the unit shuts itself off properly. However, we went from having too much ice (thing never shut off) to too little (thing makes ice too slow), so I need to shoot for somewhere in the middle ;)
Parts Used:
Water Fill Cup and Bearing
  • Jason from Austin, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
32 of 44 people found this instruction helpful.
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Refrigerator stopped cooling. Pulled it out of the alcove and plugged it back in. Compressor starfted but noticed condenser fan was not turning. Unplugged fridge and tried to turn the fan by hand - frozen.
Remove the back hardboard cover screws for access to the condenser fan. I opted to tip the fridge over on its side for even better access to the fan mounts and wire. Replaced the fan assy (reused the fan). Splice the wire and it's done.
Parts Used:
Condenser Fan Motor Kit
  • Florentino from Windsor Locks, CT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
27 of 36 people found this instruction helpful.
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Freezer and Fridge wouldnt cool
My husband replaced the condenser fan. It took awhile and a few choice words but he got it replaced. The fan seemed to work fine, but it still wasn't cooling. I noticed that when we had the fridge unplugged that water started draining out the dials at the top of the fridge under the freezer. And there was absolutely no water at all in the drip pan under the fridge. So I took the doors off and totally took the inside of the freezer apart. I discovered that the styrofoam on the floor of the freezer had become inudated with fluid and the under the foam the coils were all frozen solid with ice. Hence not allowing any drainage. I put a lamp in the freezer area and defrosted all the ice. In searching the internet i discovered that they no longer produce the foam so i went to home depot and got a piece of foam and aluminum foil and cut it to replace the ruined foam. I put the fridge all back together said a prayer and crossed my fingers and lo and behold it works perfectly now!!!!
Parts Used:
Condenser Fan Motor Kit
  • Janet from Hillsboro, OR
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
23 of 24 people found this instruction helpful.
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The Ice and Water Dispenser Would Run on After the Glass Was Removed
I am going to be completely honest here. This problem had persisted for months. I finally decided that I would buy all the associated parts and repair the unit hoping to cover the problem. Much to my surprise, after carrying out the repair, using the instructions provided by PartSelect, I still had the problem. I decided to remove and LUBRICATE the button which depresses the Limit Switch when you push a glass against the rubber membrane. Low and behold the problem was solved. The frig is nine years old, so I feel I may have prevented other problems in the future by replacing the three parts. It was a follow the directions sort of repair. I was very pleased with PartSelect response to my order (received it next day) with standard shipping.
Parts Used:
Limit Switch - 2 Terminal Dispenser Control Board Ice Dispenser Solenoid and Door Kit
  • Doug from Berkeley Springs, WV
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
23 of 26 people found this instruction helpful.
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Ice Maker was leaking water and causing the ice to freeze into a block
First I removed the Ice bin, I then loosened the ice bin rail under the ice maker and removed the screw that attached the bottom of the ice maker to the side of the fridge. I unplugged the power to Ice Maker from the back of the fridge and unscreewed the two screws that secured the ice maker to the fridge. This allowed the Ice Maker to be removed from the fridge. To replace the new ice maker I simply repeated the steps in reverse.
Parts Used:
Replacement Ice Maker
  • Shelley from Katy, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
30 of 47 people found this instruction helpful.
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Freezer too warm; noticed sides of refrigertor were warm
I saw on a partselect web site that these symptoms could be caused by a failed condensor fan motor. After removing the cardboard panel in back of the refrigerator I noticed the fan was not running when the rfigerator was. The fan was held in place by three brackets. I unscrewed the screws holding the fan motor to the brackets and also unscrewed one of the brackets to make room to pull the motor out. I cut the wires close to the motor. I removed the fan blade and secured it to the new motor. I had to reroute the old wires in order to have enough slack to use wire nuts to attach them to the leads on the new motor. I then re-attached the motor to the two brackets remaining in place and then re-attacehed the third bracket I had removed to get the motor out.. The most difficult part was working in a very confined space.
Parts Used:
Condenser Fan Motor Kit
  • W from Nellysford, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
22 of 23 people found this instruction helpful.
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Hollow Ice Cubes, Stuck Icemaker & no more cubes
We have a Reverse Osmosis water filter supplying the fridge, so the internal water filter only served to reduce the water pressure inside the unit. I installed the bypass plug by simply twisting and removing the internal water filter and then twisting the plug up into the same hole. Done in 5 min.
Longest part of this was clearing the top shelf to reach back there... Oh, and figuring out that this part exists and that it could help with the problems we were having with the unit. The water filter is relatively new, less than six months, but it still contributed to the problem enough to cause the failure.
[Thank you Partselect.com for having this web database set up that gets EXACTLY the right part!].

Now about the hollow cubes: Do a web search and you'll find a lot of discussion about it. This is specific to the Whirlpool (Maytag, and others) newer style front to back icemakers that create "half moon" shaped icecubes. For a Shop Manual to a web search for 4316835.pdf for this series.
No doubt my old unit's icemaker solenoid valve on the back isn't passing as much pressure as it did new, but by itself it isn't fatal just yet. You can tell if you are vulnerable to this if the water spigot on the front only delivers a very slow trickle of water; if it takes a l o n g t i m e to fill a glass.

But here is the rest of the story: There is a fundamental design flaw in the way the icemaker unit was created that makes it malfuntion if the water pressure is too low - they chose to put the thermocouple (TC) that senses the temperature of the freezing cube on the opposite end (front) of the water tray from the water fill tube which fills from the rear. This was probably a manufacturing trade off for simplicity of assembly and it saved them half a cent's worth of copper wiring and a couple of screws. And maybe a safty concern about wiring under an open water channel, but that is a lousy excuse; there are other solutions, and the power "harness" goes right by there within a couple of inches anyway...

There are a number of reasons for low pressure:
- Bad supply inlet valve, or not open all the way, crimped tubing
- Bad Frige icemaker solenoid valve
- Clogged internal water filter (even just a little)
- Frozen ice plug in the fill tube, in the very back top of the unit against the back (use a hair dryer to defrost)
- Etc. Do some more web research for more details.
Of course the icemaker timers do fail as well, so this discussion assumes the icemaker is still functioning as "normally" as it can, given its design limitations.

The interaction with water pressure (design flaw!) is this: if the unit doesn't get enough water due to low pressure, then the final cube position to fill doesn't get any water in it (the front one by the motor). This is the one that the TC is next to as well, so it cools of really quickly and the TC thinks the tray is completely frozen, when in fact it isn't. The TC fires the cycling motor which turns on the heater and then spins the ejector shaft which has tabs that push the half moon shaped cubes around and out. However, since the cubes weren't fully frozen, only their outer shell gets pushed out - the water in the middle drains out leaving a hollow cube set. That liquid water hits the cold ejector bars and some of it immediately freezes, making little stalactite fingers that catch on the tabs and side of the tray, thus jamming the ejector shaft and pausing the cycle in place indefinitely.
The net is that you get a few hollow cubes and then no more ice until you reach in and crack off the ice fingers so shaft tabs can pass and the motor can finsh the cycle and properly stop in its home position. You can also tell by checking whether the front cube location has water in it just after it fills by reaching around and dipping your finger in it. If it comes up dry, then you have this problem.
So, in my case, putting the bypass plug in increased my flow t
Parts Used:
Water Filter Bypass Plug
  • Jonathan from Scottsdale, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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The old motor wouldn't turn the fan.
After moving the refrigerator away from the wall I removed the cover on the lower back of the unit by removing the screws that held it in place. The condenser fan was not turning and there was heat build up in the area causing the refrigerator to not work properly creating elevated temperatures in both the freezer and regrigerator. Removal of three torx screws from the original motor was all it took to get the motor free. By turining it and working the fan blade around the mounting bracket I had the motor out in just a few minutes. Replacing the new motor was just as easy to reinstall. The fan was removed from the old motor and placed on the new for installation. The original motor was wired to accept a connector from the wiring harness of the refrigerator. I simply cut the connector off the wiring harness and stripped the insulation from the wires which easily allowed me to connet the wires of the motor and harness with two wire nuts. Three self tapping screws were used to hold the motor in place replacing the torx screws. Installed I plugged the unit in and immediately the fan started spinning as the unit came to life. Cleaned and replaced the cover over the back and slid back into its spot. Running as good as it did when it was new. Easy job to take care of.
Parts Used:
Condenser Fan Motor Kit
  • Bob from Hesston, KS
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set, Wrench set
24 of 31 people found this instruction helpful.
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Icemaker leaked water into ice bin causing a glob of ice
Philips head screwdriver and ten minutes was all it took! I removed the two screws that hold the icemaker assembly in place, then pulled it out a little and disconnected the electrical plug freeing the icemaker assembly. Then I snapped the external parts off my old icemaker assembly and snapped them on the new icemaker assembly. Installing the new icemaker assembly was just as fast and easy. I snapped the electrical plug into the new icemaker assembly, then screwed in the two screws. It was making ice shortly thereafter. Glob free ice! I'm glad I didn't call a repairman. I probably saved a hundred bucks. A ten year old could accomplish this simple and easy task. No wonder the Maytag repairman has time on his hands.
Parts Used:
Replacement Ice Maker
  • Kevin from Tyler, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
22 of 25 people found this instruction helpful.
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Ice Door Would Not Open
Jenn-air jcd-2389gtw refridgerator/freezer side by side ice door would not open to dispense ice from the ice dispensor I did an online order for the repair kit #ps2003478 (115v) ice dispenser solenoid and door kit to fix the problem with the ice door not opening. As I had deduced, the “solenoid” had gone bad, and the kit held most all the items required to make the repair. The only additional item the kit needs to have is the “fountain door return spring”. Be careful not to loose the spring when disassembling the unit. You might want to order an additional spring just in case you loose or break the original. The instruction sheet was pretty thorough, except for being small and the pictures hard to see. My refrigerator/freezer has decorative panels that had to be removed before I was actually able to get the escutcheon off of the unit, and this configuration wasn’t addressed in the instructions. After figuring out that I had to remove all the trim from the door of the freezer before I could start the repair, the job wasn’t that difficult, but you have to have patience and take your time to make sure you don’t damage the electrical components of the ice dispenser. Make sure you note the position and location of the fountain door return spring before you remove the ice door!! This is important so that you can get the correct “tension” when reinstalling the mechanism. If there isn’t enough tension on the spring, the door will not seal properly, and the dispenser will freeze up. Also, when it comes time to disconnect the “electrical edge connector” from the control panel, be sure to make note of it’s position. It isn’t difficult to pull off, but could be easily broken if you are not careful. The rest of the repair and installation is straight forward and simple. Just take your time and it goes back together pretty easily. Tools you will need are; needle nose pliers, phillips screwdriver with a small and medium bit, and a “torx” tool set to remove the torx screws from the escutcheon and fountain bracket.
Parts Used:
Ice Dispenser Solenoid and Door Kit
  • Stanley from Southlake, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
21 of 22 people found this instruction helpful.
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Quick and Easy Install of Ice Maker Parts
Several days back I found I couldn't get any ice from the ice maker. I was able to hear noise from the ice maker but no ice would dispense. I opened the freezer and removed the ice bucket to find out that the Auger has broken off from it's plastic housing in the back of the freezer. I went to partselect.com to find the part(s) that were broken, it was much easier because of the diagram/images they have for each individual section of the fridge. Parts came quickly and as expected.

The replacement of the auger motor is very easy if you follow these steps:

1 - Remove the ice bucket from the freezer
2 - Unscrew the one screw on the bottom left side of the ice bucket tray (the tray holds the ice bucket in place). I used a small needle nose plier to remove this screw as I was having a hard time with my drill or wrench set. After you've removed the one small screw, lift the tray up and slowly pull towards you.
4 - You'll quickly see that the auger motor and magnetically controlled yoke are connected with a wire harness to the back of the freezer.
5 - Gently crimp the ends of the wiring harness connector with your hand and slowly pry away from the freezer. Once you've removed the wiring harness you can remove the entire tray with the parts attached (yoke/auger)
6 - Unscrew the auger motor from the tray. You'll also have to remove the auger from the motor else it won't come out. In my case the whole plastic attachment was broken so I didn't have to do this (ie I replaced the ice tray as well). It was impossible for me to remove the auger from the auger motor, not sure why the auger was so tightly attached to the motor - it could be the reason the auger motor broke from the ice tray?, so I had to buy a brand new auger motor and auger (ie Auger Drive Motor Kit). I hope you have more luck then I did removing the auger. If you can't remove it you'll need to buy the Drive Motor Kit (which comes with the drive motor, detached auger and auger washer).
7 - Once/if you've removed the auger from the motor and remove the motor from the ice tray, you can proceed with the replacement of motor.
8 - Using needle nose pliers remove the three power connections on the motor (white/neutral?, pink/power?, green/ground, note where the connections were when you removed them because you'll replace them in the same place on the new motor).
9 - Attach new motor to ice tray with the four screws, attach the auger and auger washer to the auger motor, attach the power connections back (white, pink, green).
10 - Re-connect the wire harness to the back of the freezer
11 - Move ice tray back into place, and attach the one screw back to the ice tray to hold it in place.
12 - Replace the ice bucket back onto the ice tray
13 - Done, you should now get ice!

Good luck, I hope this helps. It's easy and you don't have to pay three times this price to replace these ice bucket parts.
Parts Used:
Yoke Guide Ice Bucket Auger Drive Motor Kit
  • Walter from Woodbridge, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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All Instructions for the MSD2748DRQ
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