plastic door shelf was cracked & couldn't hold any weight
looked up the model #, found your co. & ordered a new one Service was excellent, shipping reasonable; it was a pleasant surprise. I will tell my friends about your co.
Ice dispensor motor would run but would not dispense ice at the door!
To get the coupler off the motor shaft I took two adjustable wrenches and slit the old coupler where it was cracked.The threads on the motor shaft were stripped closest to the motor.I took two thin washers and put them on the motor shaft so the new coupler would not turn down to where the threads on the motor were sripped.Since the threads on the coupler are left hand they keep the coupler tight as the motor turns the dispenser auger to dispense the ice.I was a bit difficult to unplug the wiring harness but got it after we used a screwdriver to keep the tab bent down until the harness was unplugged.
Refrigerator not cooling, water dripping from doors
Water was dripping out of top freezer door and had water under the refridgerator. I could hear a clicking noice from bottom of refrigerator every 3-5 minutes. After removing back panel, I noticed the fan was running and the clicking seemed to be coming from somewhere around the compressor which was warm. I noticed on the site a simular problem had been submitted. It said to remove the start relay and if it rattled it was bad. I removed two wires from it ( it is connected onto the side of the compressor) then took a small screw driver to pry it away from the compressor. It not only rattled but had tiny pieces falling out. I ordered the part and replaced it in less than 15 minutes total and all is well.
I just removed a few screews and took the cover out of the ice box. Put my voltage meter to the refrigeator and realized the the unit was not defrosting...I then got the part number and entered it in on your web site. A few days later my part arrived. I put the part on and in just about 20 minutes I was up an running again...Thank you Part Select for fast and great service. I own 35 rental properties and having a online appliance parts store really saves me a lot of time and money.
The auger drum had broken, not allowing any ice cubes to be crushed or dispenses through the door.
Initially I removed the cover to the auger and auger drum. Then the split ring locking washer had to be removed. I used a needle-nosed pliers and small screw-driver to pry that off. The auger arm could then be removed, and the auger blades removed. This proved to be the part that required the most patience. The blades need to removed and returned in their exact pattern. Someone else suggested taking a digital picture of them before removing them; this is a good suggestion that I failed to do. Once the blades are returned, all the other parts can be replaced in reverse order. Put the screws back in, and you are finished.
First remove the ice container from the freezer and dump all of the ice. Remove the four screws holding the front ice container cover. Remove the control arm screw and bracket from the bottom of the ice container, remove crusher housing (screws and retainer clip). Remove nylon bearing nut on front of auger shaft (left handed threads). Remove crusher blades and spacers (remember order of blades and spacers). Remove broken floating baffle. Replace baffle and reverse removal procedures.
Removed the icemaker to see if I could determine problem; motor was seized; got part numbers and ordered from you; parts arrived next day (even though overnight delivery wasnt' requested - so THANK YOU!); compared new parts to original to be sure of fit; reassembled unit; reinstalled in freezer, and waited for the sound of water filling the tray. Producing like brand new again! Cancelled the service call w/ Sears for the following week (when it was convenient for them) Loved your service!
Water began to leak under the refrigerator. Source looked like it was coming from control valve suppling water to ice maker and water dispenser.
Followed instructions supplied. It was relatively easy and the parts fit exactly right. Sears wanted twice as much for the part and service would have charged me another $100 to come to my home. I saved over $100 doing the project myself.
The Ice Maker Deflector Broke and Needed Replacing
I first removed the ice bin from freezer. There were four nut screws on back of ice bin cover that I removed with a screw driver, giving me access to the deflector. The deflector has two prongs that attach it securely to the ice bin, I used a phylips head screw driver to release the prongs from the deflector. I installed the new deflector by placing it through the bottom portion of deflector area, using the phyllips screw driver I engaged the prongs of the deflector into slots on ice bin. There was a hook on the back side of the deflector that went over a metal rod that controls the ice cube release. Then replace front cover of ice bin with the four nut screws and returned it to the ice maker location.
took 4 screws out holding back cover of motor and un plug plug on right ps there is a tab to lift up before you pull plg use pliers to get off old coupling just keep unscrewing it till i catches good threads it will come off and put washers so you dont winde up back on to the striped part of the shaft. YOu rock price is good and the parts are right thanks john belzner
Unable to set the cold-control to a sufficiently cold setting.
Linkage on the cold-control mechanism in the air diffuser assembly was broken. It was necessary to access the diffuser assembly from both the refrigerator and freezer sides of the unit. Re-connected the linkage between the diffuser and cold-control assembly; remounted the two combined assemblies . . . refrigerator working nicely now.
