Reminder signal and message to change filter on microwave digital display.
Removed 2 screws on the top of the microwave and removed top/front piece of microwave. Slid out old filter (which didn't look dirty at all) and replaced it with the new one. Replaced top/front piece and 2 screws. It took less than 5 minutes.
A glass fell out of pantry onto glass tray and broke it.
I called the repair/parts number to make sure I had correct parts and the young lady instructed me as to the size of the serving tray; within 48 hours we had the VERY carefully wrapped carton opened and back in the microwave, working perfectly. Thank you. We'll recommend you to our friends!