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Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
I bought a set of appliances used online and the fridge door did not align to the other door. I quickly noticed I had lost the lower bushing to the right door upon transportation so I did what any man would do...find a way to fix it! after checking out a few websites I ran accross Partselect and after seeing their "dummy proof" diagrams It was certain I couldn't mess this up considering the loads of bushings to choose from. The order was placed Monday morning and to my surprise I had a package the VERY NEXT DAY!! AMAZING delivery time and quality products. PartSelect is definately my appliace parts source from now on! Thank you!
Repair was a piece of cake. My only wish would have been a little more informed on a few other parts I could have replaced as well. It obviously would have increased my cost, but would have simplified the install process, and still would have been cheaper then calling a service guide. I would recommend buying and installing the new gaskets when doing this. And possibly the steel support bar that goes threw the plastic shelf. Removing that bar was the most difficult task, difficult only that if you used to much force, SNAP!! and then your pissed! and have to start all over.
The lining of the ice mold (Whirlpool) started flecking off (black flecks in the ice cubes), so I decided to replace the mold. Loosen the two 1/4 inch upper nuts and remove the lower nut to remove the ice maker from the freezer. The hardest part was getting it unplugged. I used a small blade screwdriver to release the catch on the connector and pull it out. Remove the ice maker front cover. If you have a skinny enough phillips screw driver, there are two deep set screws through two holes on the lower portion of the control module (otherwise, remove the three screws on the controller, unlatch the shut-off arm from the control module, and separate the controller to access the mold screws). Unhook the shut-off wire from the end of the tray. Unscrew the two screws holding the mold and remove the mold. Remove the plastic hardware from the old mold and install on the new mold. Attach the new mold on to the control module. WARNING WARNING WARNING!!! The mold I bought already had the alumilastic on it for the contact point to the thermostat. When I installed it and tightened the screws, the alumilastic was dried out, didn't squash down, and dented the bi-metal thermostat on the controller, ruining it. I had to buy a new thermostat. Be sure to check that the alumilastic is pliable. If not, take it off and buy some fresh to put on there. Re-install the ice maker. It took a while to get the first batch of ice because the ice maker was at room temperature and I had the freezer door open for several minutes. So the freezer had to get cold and the ice maker had to chill down. Once everything got cold, it started making ice again.
The Freezer defrosted and everything on the top and the bottom spoiled
i had used your web site before and i read several problems that your readers had. i went to the back of the unit, removed the bottom cover and right there the i found the run capacitor and i chaged it. since i had only ordered this part to save money i went back and ordered the Start Device which when i took it off it was completely burned. the replacement part came labeled with 2 different compressor #, so i picked the one that i had and unpluged each wire. the part may differ from the one that it's in the unit but it worked when i pluged everything back on. it also helps to take a picture of everything before removing the wires in case you have to leave it and come back later. i hope to use this refrigerator another 10 years. thank you all for your help.
Reviewed replacement instructions video on your website. Just followed the easy instructions to pop out old cover and pop in new cover. I would not have tried to replace it myself had I not seen your video. Super easy.
replaced the poorly designed "duck bill" drain with this P trap. Very simple repair done by accessing through the back of the refrigerator. The video on this website walked me right through the repair. It did however fail to mention that the ice has to be removed from the inside. I had to remove the drawer face and pull outs. Then the ice maker and back panel are removed. I used a heat gun and screwdriver to chip and melt the ice build up. If one had the luxury of having another refrigerator to move food in to you could just unplug the unit until the ice melts.
The frost free drain behind the freezer compartment clogged and water collected in the bottom of the freezer and eventually came out the door on the right front of the refrigerator.
The other instructions and the video provided by Parts Direct are pretty good with instructions, but they omit two steps. First, if you have an ice maker, you will need to unplug the connector on the back side of the panel you remove at the back of the refrigerator to access the drain tube. Just unplug it and you can move the removed panel to the side without disconnecting any of the water lines. Second, the instructions say to just reconnect the "bottom end" of the new p-trap drain to the drain pan at the bottom of the refrigerator. They don't tell you there are two places to connect the new p-trap to the drain pan. The original tube/trough connected to the one at the back of the drain pan on the left (viewed from the rear of the refrigerator). At first, it looks like the new p-trap won't reach to it for the connection, but if you look closer, there is another connector to the right of the original one that the p-trap connects to properly. Replacing the drain trough with the new p-trap was actually pretty easy and would only take about a half hour. Add another half hour to give the refrigerator coils a good cleaning as they will need it now that you can reach them. The real time consumer, 3 to 4 hours, is needed to use a hair dryer to melt and clear the ice from the condenser at the back of the freezer so the water can drain. Just take your time and all the ice will eventually melt and drain out so the new p-trap will work properly.
you need to take the deli drawer out, make sure your flat head screw driver is large enough for the head of the screw as screwing into the plastic is a bit difficult. Other than that there are 2 screws and its pretty easy.
Unlug refrig or turn off refrig from its control panel On/OFF switch. For ease of work remove freezer shelve directly below the ice maker. Remove four screws from the bottom of the ice maker assembly, three that secure the ice maker and the other that holds a plastice shroud in place over the ice maker's power plug. The ice maker is now ready to be removed; it will slide forward by pushing up on left and right side of the ice maker's mounting slide rails. Once the ice maker is moved forward it is easier to disconnect its power plug (depress a locking tab on the side of the connector and pull connector apart and remove ice maker assembly. Remove and replace motor module by removing three screws and and replace with new unit. Reverse ice maker removal proceure for installation. Once installation is completed turn on Power to Refrig, Ice making should begin after a few hours.
The troubleshooting time takes about 20 to 30 minutes. After checking out the solenoid (valve water), the water line, and the electronic board (emitter/receiver) are working fine. The only thing left is the ice module. I called Partselect and talked to a sale rep to make sure I get the right part, and the lady was so helpful by sendind the picture of the part so I can review before ordering it. I received the part in 3 days ( normal shipping) and did the folowings: 1) Unplugged the power cord from refrigerator. 2) Removed the ice module by removed a 1/4" screw from under the right side of the icemaker that retains the icemaker and a “U” plastic clamp and then pull out the whole unit it from the track. 3) Unplugged the cable connected to the ice maker. 4) Using the phillips screw driver to remove the 3 screws. Carefully pulled out the ice module and installed the new ice module. 5) Put the ice maker back to the freezer, plug the cable back to the ice maker and put the clamp and tighten the nut. 6) Plugged the power cable back to the wall.
The first ice I got in an hour and a full bucket of ice in less than 24 hours. I spent less than $80 for the whole thing. Thank you so much Partselect for the great service and the stories posted, it really helped me to get it done.
Middle section between the two French doors was broken by a four year old
We ordered the part by phone at about 4pm on Monday, and it arrived via Fed Ex at 10:30am the next day. WOW. My husband fixed it in about 5 minutes. Removed the old mullion with a socket set thing and screwdriver. Unscrewed the screw, slid the mullion up, disconnected a wider that is inside. Then he lined up the top and bottom plastic parts, reconnected the new wire, slid the new mullion in place, and screwed it on.
Ordered the part. When came in I took it out of the box and slid the two end posts into the provided holes. Lid fixed in less than 5 minutes. Part came in on the third day because I ordered on Friday afternoon.
Since there were no instructions, I was a tad hesitant but dove in. I was just replacing the right end cap, not the left. Removed the involved shelf as well as the two drawers above. Undid the three screws involved and carefully removed the slide rail end cap as well as a part in the back that was attached. That was the hairy part. It took a bit of time to remove it since everything seems so brittle but I was careful and got the assembly out without breaking anything. Also had to remove the slide rail and humidity control. Nothing to removing and replacing the slide rail. You just have to put it back correctly oriented. This was easy. I just looked at the one on the left, which I hadn't removed. Most time consuming part was cleaning things that were normally inaccessible, before re-installing.
