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Racks were dark and dirty
The first set of racks did not fit. I called the Service rep, gave him the model number and exchanged the racks for the new ones. The new ones fit perfectly and the service was excellent. I would definitely recommend PartSelect.com to anyone who wants to deal with a company with excellent service, parts and representatives who know their stuff.
One of the electric stove top elements had burnt out
The repair was very easy. There were 3 screws under the front lip which had to be removed. This allowed the smooth glass top to be removed, tilt and pull forward. This exposed the burners and the unit I purchased was a direct replacemt for the burnt unit. All I had to do was remove the electrical clips from the old unit and put them on the new unit. There were 3 spring elements, each with 2 screws, which held the unit in place.
I killed power Pulled the back panel Pulled the door off pulled light socket wires reached in and bent in light socket tabs knocked out light socket slide in new socket lifted top of stove (glass) disconnected glass top wiring pulled off glass top pulled both side panels removed both hinges, installed new hinges reinstalled side panels reinstalled glass top, reinstalled light socket wiring installed back panel installed door restored power
Removed door from oven by pulling up at the first stop point after opening the door. Removed the outer shell by removing 5 screws. Disassembled the inner door by removing 6 screws. Be careful with the insulation blanket (fits in a molded portion of the inner door). Glass windows can be removed (for cleaning) via a couple screws. Old gasket/seal is held in-place via spring-clips; just squeezed each clip, pushed each thru their respective holes, and pulled off the worn-out gasket. New gasket snapped in-place by pushing the clips thru the respective holes. Reverse the process to reassemble the door. You can do this job in 15-20 minutes. Took us longer because it took some elbow-grease (and patience) to clean the crud off the glass windows.
I actually had to hire someone to fix the problem. My stove happened to be one of those they describe on the internet where the wires were not long enough to pull out. Had I tried it would have become a major repair job. The repairman had to use needle nose pliers to grab ahold of the wires and get them out far enough. All went well though and he only charged $25.00.
Door gasket was hard and brittle from baked-on grease - heat leaking around door
Waited for my husband to do it, but when he didn't, I tried it. Very simple! Just pulled the old gasket out of the pinch pin holes in the door, then replaced it. Tuck the one end into the hole at the bottom of the door, then match up the little pinch pins on the gasket with the holes in the door - matches up perfectly! Be sure to tuck in each of pinch pins till they sort of "snap" into each hole. Took me 5 minutes, tops. Works great now, no more lost heat around the edge of the door.
unplug unit remove rear panel screws lift up stove top remove top two screws remove panel remove two hinge screws remove replace hinge and follow in reverse order
Ok this is a glasstop jenn air cce3531b, 5 burners, 11 years old. I am computer data entry employee and 56 years old. I have never done repairs myself in the past but decided to try. I ordered a new burner and indicator light as I wasnt sure which to replace. I found the main breaker and shut it off. I lifted the stovetop out of the counter opening by pushing it through the bottom and placed it on the counter with a towel under it, I had plenty of room to work so that was very easy. I used a nutdriver set to remove 12 screws and lifted off the top very carefully and placed it in the other room , since I had to repair unit thought I would also clean and replace the foam tape around the perimeter of the glasstop. Ok now I unscrewed 4 more screws with the nutdriver and replaced the indicator light, that took about 6 minutes so far. Then I turned the breaker back on and tested and it did not work. Turned breaker back off ,now I replaced the burner by lifting it out of the opening very easily, unscrewed with philips screwdriver 2 screws and the new burner was exactly the same as the existing one so I just slid the old connections off one at a time and replaced them as I went along onto the new burner, screwed it back into place and turned the breaker on and tested it and it worked. I now turned the breaker back off and took off the old foam tape from the glasstop and replaced with new, fit it back onto the base and screwed the 12 screws back in and placed it back into the counter opening and turned breaker back on and now all is fixed and I saved $100 dollars in labor fees. This took 35 minutes and was easy for me. Thanks you partselect
Very easy repair. Turn the power off to the oven, take out two screws and unhook electrical connections. Replace with the new baking element and you are done. Takes only about 10 minutes and the oven works like new.
door seal contaminated by a boil-over, not flexible
From reading other reviews i thought I would have to dis-assemble the door but when I saw the new part I realized I would not have to, simply pop the beveled clips w/pocket knife and pop in the new seal clips. the ends tucked very nicely, an 80+ yr. old would have no trouble if they had their wits.
ovens wouldn't maintain temperature after preheat cycle
unplugged oven. removed 2 screws that hold the sensor in place, then removed the dozen or so screws that hold on the rear panel, unplugged sensor and fed wire through insulation. identified and installed correct harness adapter then fed new wire and connecter through insulation and connected to adapter. installed sensor retaining screws.plugged oven back in and tested function.no dice. unplugged oven once again. removed oven control panel and upon inspection of printed circuit board discovered 3 solder joints had failed. dang. resoldered failed joints and also sweetened up a few others that looked suspect. reinstalled controller, replaced all retaining hardware, and plugged in the oven. tah-dah!! works like a charm now. moral of the story is check the pc board first and save $50 for unneeded pats!!! or buy the controller from parts direct for $260ish. btw a roll of solder and soldering iron from an auto parts store cost around $10, learned to solder on you-tube $0. amazing all the home appliances yo can fix if you're not afraid to take a few screws out and poke around a bit. CHEERS!
This was very easy. All I did was unscrew the brackets from the back of the oven holding the element. Then I removed the wires from the bad element and reversed the procedure adding the new element. It was easy to order the right part and I got the item in plenty of time for the Thanksgiving holiday!
Removed element's two mounting screws and disconnected the wire leads on each end. Connected wire leads to the new element and replaced mounting screws. Only took a few minutes to make the change. The oven is good as new.
