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No water pressure from lower wash arm
Never having repaired a dishwasher before, I disassembled everything I dared to until I found the root of the problem--part of the impeller had broken into several little bits. It wasn't apparent where the pieces came from, but the on-line diagrams and product photos helped. The broken impeller didn't want to come off the shaft, so I just crunched it up with a pair of vise grips. That seemed to be the gentlest solution for the pump bearings. The bits of impeller also took out the pump housing, which I could have ordered with the impeller had I been more observant. [insert four more days of washing by hand here] Inspect all parts for damage and clean out all stray chunks of food and plastic before reassembling!
When I tried to remove the hold down screw for the impellar, the impellar broke in half. I actually did npt need to go this far with disassembly as the problem was with water being retained in the rinse arm assembly and stagnating. This was due to calcium buildup clogging the drain holes. Clearing the holes resolved the problem.
I googled the problem and determined that the thermistor was faulty. I found your web site from which I ordered the replacement part. The part arrived within a week. The replacement was not particularly difficult, but the space was very tight (without removing more panels and covers). I just kept at it and got it installed and the dryer works fine now. There are several pertinent videos on you tube, none of which were my particular model, but the combination of them led me to a successful installation.
Very easy repair... The video was really helpful too. I was able to find a different video that was closer to our model. (Front Loader HE) It probably took me a little longer than needed but I took the time to shop-vac everywhere I could, since it was all easy to get to. I opted for next day shipping so the shipping charges were more than the part. Tools I used were: Cordless drill-screw driver, 1/4in. socket, Phillips head bit and needle nose pliers for the control panel connections. Thank you again for making this so easy. Saved us a lot money by not calling an appliance repair tech.
Wrong parts were shipped, phone calls got continuous recordings to send email. Sent email sent on 4/2/2020 and now 4/14/2020 no response and no return of $20.52.020
Had to call service company to come and do the repair and they had the correct parts. PARTSELECT is a very terrible company to do business with. They sent incorrect parts and will not answer the phone or respond to emails after two weeks. will report to BBB.
Message indicated something amiss in the motor circuit. Followed Instructions in the on-board manual. Turned out to be the internal-bias thermostat, and the exhaust air thermistor both. Changed faulty parts, cleaned lint from the system and we are off and running again. Thank You. DW Pranger
Turn off electric to unit. Remove lint trap. Remove lower cover below dryer door. 1 grey clip on either side. Bend upper portion of the clip down while pulling forward on panel. Remove 4 1/4 inch bolts that hold blower duct to fan. Push pulley upward while removing belt. Use a small angled pick to remove pulley lock ring. Install new washer and pulley. I added grease to pulley shaft. Hope this helped. Good luck
