MDB9601AWQ Maytag Dishwasher - Instructions

removed dishes, vacumed water out, unhooked fresh water supply and drain hose. Then slid out unit, tipped it over unhooked hose and twisted drain pump off mount, inserted new unit and locked it into place. Returned dw under counter, connected hoses for water and drain and tust run....all ok!

I have done two repairs, and both times PartSelect.com came to the rescue! The first repair was a few years ago when the dishwasher would run but nothing got wet. It made all the right noises except the sound of water being thrown around, because no water was being pumped! This resulted from a cheap plastic "chopper" assembly that stripped and wouldn't drive the impeller. PartSelect sold me a solid metal replacement part for under $10 and that fixed the problem for several years.

Recently, we had a different problem where the dishwasher completely haulted and the wash motor wouldn't run. This was caused by a faulty impeller, another cheap plastic part. The wash impeller fragmented around the drive shaft to where it sat uneven and thus created too much resistance for the motor to drive it. I removed the impeller, superglued the plastic parts together so that I could then wrap them in copper wire (about 1mm diameter), and then I hot-glued over the copper wrapping to secure the entire thing and to help keep water out of it. I did this so that we could wash dishes while we waited for the new impeller. Well the new impeller came several days early and so far I have just been too lazy to go remove the makeshift part. I figure it will fail sooner or later and then I will install my new part which should give me at least 9 more years of trouble free washing!

It was very simple. My neighbor, whom I call Tobias Maintenance & Repair, did all the work, while I watched with a glass of Jack Daniel’s. The pump twists into place and is held by two small bolts. It's very easy to get to and nothing else needs to be taken apart or disconnected. Used some silicon sealant to hold in place after replacing the pump and all seems good again. The pump was the problem and the dishwasher now runs fine.

However: The Float Assembly I thought I ordered was not the one I received. Also the pump drawing did not indicate that I would not require O-Ring Drain Pump, so that was ordered. My request for return information has been ignored. Please send me $8.80 and I’ll call it even.

In the back of the dishwasher there are two docking stations for the racks to go into for the water to flow to the rack spinners. These stations have rubber gaskets and flaps in the back that totally wear out. Where our problem was mostly the top rack at first I just replaced the top one and the dishes got cleaner but not perfect. So then I ordered the second one and replaced that one too, now the dishes are perfectly clean all the time!! I would suggest replacing both at the sam time. Just pull off the old part and snap the new part into place. No tools needed. Have to remove the top rack to replace that one. The bottom one could be replaced with the rack pulled out. Thank goodness for Parts select!! This has been the worst dishwasher ever and I have replaced so many parts throught Parts Select. My $189 dishwasher I had before this high end dishwasher was much better-- I know why Maytag got bought out--poor quality!

I took out the racks and disassembled the bottom assembly until I got to the impeller. Just replaced the part and reassembled. I used only a star shaped driver on all tightened pieces. It was very easy to do and I did not even need any advice/help from the hubby! Saved a whole lot of time and money doing this small repair myself. Thanks for fast service. I ordered part online Thur. late afternoon, and it arrived Friday.

I'm telling this story for my husband who is a pretty handy guy--I watched him do the repair. I had had someone out to look at the dishwasher and they said it would be $284 to fix this one little thing because you couldn't buy the one little part separately, you had to buy a whole new motor. Since the dishwasher is old, it didn't make sense to invest this much in it--might as well buy a new one for that kind of money. My husband did some looking around and found the part on your site and installed it himself. So the cost was under $40. The dishwasher is now working better than it had been for a while.

Removed the old part, which just snapped into place, replaced it with the new part that was sent by your company. Unfortunately, when the new part was plugged into the correct spot, it would not stop running. So all water that went into the dishwasher was pumped right back out. So obviously there must have been an addition issue with the dishwasher.

I bought 2 Maytag appliances, a microwave and a dishwasher - they are both crappy!

The top plastic spray arm kept falling off into the top shelf of the dishwasher, causing all of the glasses on that shelf to come out dirty.

The arm has a small bracket that can snap off and on the main water tube easily without tools.

Changing it was a snap!

I had to remove the the old retainer from the old wash arm ,install it on the new arm by snapping it on then I snapped the arm with the retainer up top of dishwasher.

Replacing the pump was not too difficult- if you can instal a dishwasher your can reverse the process to pull it out. This pump require only a few screws to loosen and to re-install. I did use a little silicone where it mates with the tub, but he o-ring should be the seal.

The bigger issue was the crud left by the washing process over the years. I would suggest either finding a chemical that will dissolve the hardened grease/calcium (?) build-up that was occasionally coming out in pieces large enough to cause the drain problem. It is all through the pump/spray system, and some areas you really cannot get to without breaking a glued joint. Perhaps, the pump was fine, too, and all it need was the cleaning. In the end, it works like new now.

Taking the upper and middle dish racks out, I reached in and pulled out the old parts, then popped the new ones on.
All of the ususal tips for our problem weren't cutting it, so we finally figured the seals at the back of the dishwasher were not effective in keeping the appropriate amount of water pressure in the spray arms. The rubbery seals had been degraded by harsh detergents. We ordered the new seals from your company after a phone call to verify we were choosing the correct parts and easily put them in place. Now our dishwasher does what it was designed to do! And less than $40.00 including shipping! We did not need a new dishwasher.

Problem seemed to be the bottom wash arm. Had somehow gotten too close too heat element, bottom of wash arm was melted slightly causing it to rub. I guess when it got heated up toward end of cycle it began rubbing on heating element. Thought it was somthing in chopper at first, but after inspecting twice, could not find the reason for the noise. Replaced drain pump also, same way as others have instructed. Wash arm was even easier. One screw to remove w/ pliers, pop off arm and put new one on. Problem fixed !

after removing dishwasher from cabinet I discovered a crack at the right rear mounting boss of the tub, Unfortuneatly this was My fault as I was careless in My leveling procedure during the install 3 years in the past.
Bottem line, Replaced unit with stainless steel model $700.00
Will pay close attention to install instrustions

In order to clean the screen I had to remove the impeller. Removal required using a wheel puller. I backed off on the impeller screw but left it attached so that the wheel puller could pry against it. I then tightened the puller enough to free the impeller. I was then able to unscrew and remove the screen for cleaning.

Followed video to remove impeller, motor, seal and chopper. Replaced per video. Decided to replace motor gasket to ensure no future leaks. Everything went really smooth and no longer have the noise when running the dishwasher. The only pain was working around the door.