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Part was delivered broken
The past I ordered was broken upon delivery. I asked for a replacement and was refunded the charge. Tried to contact you but "due to covid" you aren't taking calls. Net result: I ordered the part from another source, got it, installed easily. Won't use you again.
Replace with new switch. this is the third switch i have replaced in 10 years. the only part, besides a light bulb, that has gone bad. obviously this is a problem with this model for Kenmore, or just poor switch design.
Door switch would not turn on interior refrigerator light.
I had previously watched a YouTube video (do this first!!) on a similar Kenmore model so I knew what to look out for: (1) turned off power, (2) took thin putty knife to slip under outer lip of switch (most screwdrivers are too thick), (3) wiggled switch at front end to release the tab, (4) unplugged from the socket, (5) plugged in new switch, (6) popped new switch back into door, (7) turned on power. Voila !! Super easy. I couldn't believe it.
Once I determined the problem to be the ice maker I got on line and came across "Part Select" website, I simply put in the make & model # and I quickly found the part I needed and placed my order, much to my surprise I received the replacement part the next day. The removal and installation was extremely easy, I simply removed two "Allen" head screws holding the ice maker in place and removed the unit, next I un-plugged the electrical coupling and removed the ground wire. I installed the new part in the same manner the entire process took me less the 15 minutes, and most importantly we had ice in less then 2 hours.
The 2 minute or so video was not exactly matching the model that we had but the instructions were very good and important. The switch was a little difficult to get out from the side of the refrigerator.
Water valve had scaley stuff all over it. Needed changing
Remove back door and then shut water of to the refrigerator. Then remove old valve. Have towel ready for excess water when you remove nut to valve. Install new valve screw to refrig. Turn on water and check for leaks.
Covered the sidewall with tape to protect. Pried the switch out with knife blade and removed electric plug with needle nose pliers. placed plug in new switch and pushed switch into the hole in the side wall. Took about five minutes.
1. Unplug the refrigerator (to avoid shock) 2. With one screwdriver pry open the switch on the side facing the door to a gap of about 1/8 inch 3. Insert a second screwdriver into the gap to press the plastic tab back slightly and this should release the part. 4. pull the part out and unplug it, you may have to pry back some small tabs on the sides, 5. Plug in the new switch 6. plug in the refrigerator the light should come on, if not tighten the connection 7. Insert new switch back into its slot, it should snap in place. Done!
Read previous tips Taped off area around switch to protect surface Used putty knife to extract switch Used screwdriver to separate connector from switch Plugged in connector Pushed switch assembly into opening Removed tape
The switch became intermittent - Possibly a poor designe
Used a small screw driver inserted into the front of the switch (facing the front) and pried until the switch was coming out. When out, I removed the connect harness and replace the switch with a new one.
the ice bin was extremely easy to set in....no explanation necessary however, The customer service left a lot to be desired!
The ice bin I ordered did not arrive on time and, when tracking indicated it was delivered, it was not here. I notified customer service and was told that they would cancel that order and I could order again.and make a payment, to include shipping, again and I would be reimbursed. Two days later the first order showed up. I notified customer service that the item had shown up and I installed it therfore requested the second order be deleted. Was told that it was already enroute and they would send me necessary paperwork to return it. upon receipt of the paperwork I followed the instructions bur, when I contacted UPS (as directed) was advised that I would have to pay shipping of about $19. unless Partselect requested and paid for shipping and sent me the shipping label. I received the shipping label but, when I contacted UPS was advised that I would stoll have to pay to have the item picked up at my house and, unless I wanted to pay that cost I should deliver the package to a UPS pick up location........all the way across town through heavy traffic, about 25 miles. I should have kept the second bin along with the first, given it away or thrown it away and the cost would have been re imbursed. Trying to do the right thing, I was responsible for additional cost and aggravation .......Thanks a lot!!!!