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KSSS36QMW00 KitchenAid Refrigerator - Instructions

All Instructions for the KSSS36QMW00
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Icemaker arm was broken
The tiny piece of plastic that holds the wire that shuts off the icemaker, broke early on with our fridge (after just a few months.) We superglued it, but last week it bit the dust for good.

Once I got this part, I removed the freezer door and trays, and pulled the icemaker out by removing 3 flathead screws and unplugging the cables. Laying in the freezer on the floor was a bit unconfortable, but not too bad.

Then I inspected the icemaker. There was no obvious way to remove the part without disassembling the front of the unit (where the motor is) to release the spindle and free the part, so I did that - 3 or 4 nuts was all that held it together. Once that was out, I removed the spindle, swapped out the part, and put it all back together and back in the freezer. Plugged it in and waited.

It took a while to start making ice. Like 5 hours. Now it's going pretty slow (much slower than before.) Haven't had time to look into it, but my suspicion is the rubber hose that feeds water into the icemaker is blocked with ice or kinked. In any case, we have ice now (but not a lot), and the unit shuts itself off properly. However, we went from having too much ice (thing never shut off) to too little (thing makes ice too slow), so I need to shoot for somewhere in the middle ;)
Parts Used:
Water Fill Cup and Bearing
  • Jason from Austin, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
32 of 44 people found this instruction helpful.
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My ice maker stopped producing ice. It would dispense ice that was already made and the water dispenser worked.
I looked at some online diagnostics info and the owner's manual. The "error code" blinking red light on the receiver unit (located adjacent to the ice bucket) indicated that the emitter/receiver units were faulty. I located the parts on the PartSelect website (their price was less than half of what they wanted on the Sears website) and ordered them. I didn't pay for the expedited shipping and still received the parts within two days of ordering. Powered down the refrigerator, three simple screws to remove each cover for the emitter and receiver, unplug the old units and pop in the new units, replace the covers for each unit, repowered the fridge and, voila, you've got ice. I completed the repairs in less than 10 minutes. Couldn't be happier with the price, the diagnostics links/info or the prompt service. Next time I have an appliance issue, my first stop will be this website.
Parts Used:
CNTRL-ELEC
  • Glenn from San Marcos, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
26 of 27 people found this instruction helpful.
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The light switch on the refridgerator broke - no light.
Once I saw the replacement part I understood how to pry out the switch with a small screwdriver. Then just unplug the old one, plug in the new one and pop it into place.

The PartSelect site made it easy to correctly identify the correct part, it was inexpensive, and the shipping was fast.

I'm very pleased!
Parts Used:
Refrigerator Door Switch
  • David from Albany, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
34 of 52 people found this instruction helpful.
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Water dispenser not working, Ice dispenser chute icing up
I removed the outer ice/water dispenser cover following directions I found on-line (push down and gently pry out at the bottom). I then removed several nut-head screws which were holding a plastic plate which had the door light and electric control wiring mounted in it. Behind that I found a broken tab on the Control Bracket which was why my water dispencer was not working and I found the chute door for the ice maker was chewed up which allowed warm air into the chute and was causing my ice build up problem. Replacing the Control Bracket was easy. Just note how things come apart. Putting the chute door in was a little more complicated, but again, note how things come apart and you should not have a problem putting it back together.
Parts Used:
Ice Dispenser Door Chute Control Bracket
  • Jeff from Parchment, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
27 of 33 people found this instruction helpful.
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Ice machine motor quit
Ice machine would not turn, dispense, or crush. Made ice fine. First, replaced switch for $7, did not fix it. Second, replaced motor for $80. Old motor was metal, new motor is plastic, but replaced it in 20 minutes, works like a champ. Inside freezer door, took off shelf under the ice maker, unplugged frig, removed two screws and cover plate, removed four screws on motor bracket, unplugged motor, plugged in new motor, replaced bracket and 4 screws, replaced cover, plugged frig in...Perfect!
Parts Used:
Ice Auger Motor
  • Rod from Paulden, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
27 of 33 people found this instruction helpful.
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ice maker gear broken
I removed the ice bucket,the gear is located under the ice bucket and engages when ice bucket sits on it and turns the tray for ice to fall in the shute,2 screws to remove and the gear comes off and I put the new one on and put the screws back,very easy to do, total time 5 minutes,repair man wanted to charge $114 for the part and $100 for labor,I did it all for $25 thru this site,I love this site,it gsaved me alot of money,thanks partselect.,
Parts Used:
Coupling
  • patrick from fairfax, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
25 of 27 people found this instruction helpful.
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Ice Door would not close
I removed the Ice door front cover on freezer door. Found door pivot was broken. I installed door pivot bracket, and dashpot in kit. I used most of the kit to repair it. The door now works like new. Thanks for the right parts Frank
Parts Used:
Ice Door Kit
  • Frank from Sandy, UT
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
26 of 33 people found this instruction helpful.
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plastic gear broke off - cubes not getting kicked out
removed the three screw holding the broken unit - pulled off the old module.

Before I could install new module I had to loosen some fasteners on ice maker so I could turn shaft to align with new module.

Then push on new unit and three screws. Had tumbling ice in about an hour. My wife thinks I'm a hero. (I am)
Parts Used:
Icemaker Control Assembly
  • Laurence from Middleton, WI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
23 of 25 people found this instruction helpful.
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ice distribution door broke
At their site was ordering each piece by # and cost and it was adding up to be costly. Went to partselect and was doing the same and up pops the ice door kit. Was a little wary because my original had a heater tape to it. Got the kit and installed not a problem at all. 100% satisfied would recommend to anyone.
Parts Used:
Ice Door Kit
  • David from Winston-Salem, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
23 of 28 people found this instruction helpful.
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water filter needed changed
Turned the lock knob on the filter and removed. put
lock knob on new filter and installed.

Very user friendly website, would highly recommend to anyone.
Parts Used:
EveryDrop Water Filter
  • Gerald from Findlay, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
22 of 26 people found this instruction helpful.
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Ice dispenser freezing up, dispenser door not closing completely.
First off, if you have the stainless steel panel inserts on your refrigerator you'll need to remove those to do this repair. I kept looking for the access holes on the underside of the dispenser panel that you're supposed to insert a screwdriver into to pry it off. It wasn't until I removed the freezer door handle, slid the lower stainless panel insert out, and removed the rail just beneath the dispenser that I could see and access these holes. I also removed the upper stainless panel and rail just above the dispenser to allow enough movement get the dispenser cover off and out. The rest of the repair is pretty straightforward. The old ice door was beaten up and not closing completely, this was letting warm air into the freezer which was melting and re-freezing. This kit fixed the problem.
Parts Used:
Ice Door Kit
  • Robert from Valencia, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
22 of 26 people found this instruction helpful.
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Ref Side Not Cooling Properly& Noisy
Looked at repair diagram, ordered part [ fast shipping ],first empty freezer pulled everything out removed rear panel, removed motor, installed new motor into housing. Using a heat gun [on low ] defrosted ice build-up on coils, this tookover one hour , reinstalled everything and it started right up but took 24 hours to stablize and get the ref / freezer back to the -10/37 degree . All better and quiet now. Last time I paid for the repair over $200 very happy thank you part select
Parts Used:
Evaporator Fan Motor
  • DAVID from GRANBURY, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
24 of 32 people found this instruction helpful.
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The filter needed to be replaced
Removed the old filter (it screws out) an put the new one in!
Parts Used:
EveryDrop Water Filter
  • Eva from Arlington, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
23 of 30 people found this instruction helpful.
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Refrigeator would not drfrost...
I just removed a few screews and took the cover out of the ice box. Put my voltage meter to the refrigeator and realized the the unit was not defrosting...I then got the part number and entered it in on your web site. A few days later my part arrived. I put the part on and in just about 20 minutes I was up an running again...Thank you Part Select for fast and great service. I own 35 rental properties and having a online appliance parts store really saves me a lot of time and money.

Thank you
Curtis Hall
Parts Used:
Bi-Metal Defrost Thermostat
  • Curtis from Pikeville, KY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench set
27 of 44 people found this instruction helpful.
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The outer cap came off and could not turn it.
Used pliers to help turn knob 1/4 turn to left removed filter; replaced with new filter.
Probably need new outer cap.
Parts Used:
EveryDrop Water Filter
  • Dennis from Chocowinity, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
20 of 23 people found this instruction helpful.
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All Instructions for the KSSS36QMW00
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