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KBRS20ETBL00 KitchenAid Refrigerator - Instructions

All Instructions for the KBRS20ETBL00
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Icemaker was dumping water into ice bin and the ice maker shut off arm broke its rear mount
First I removed the 14.3 tons of freezer contents, closed the water valve, shut off the juice, and removed the freezer bins, the freezer door and the three screws that held the element in place. After bringing in 397 hand tools from my garage inventory, I loosened the unit and, after extensive evaluation, I finally disconnected the wiring connector from its freezer rear wall connector counterpart. You ain't gonna believe the rest of my story--of total ineptitude by an experienced fix-it-yourself dummy.

I searched the internet for a replacement ice maker and found it at partselect.com. I called Sears to ask if I could add my refrigerator to my existing appliance repair account. Sears said sure--it would cost me only one arm, three toes and one grandchild. I abruptly declined their magnanimous offer—I don’t give up my arms and toes so easily.

I visited the local Maytag repair parts and service retailer, who advised they didn't do parts anymore. Expecting their repair price would be greater than Sears, I resorted to partselect.com. I called them to be assured what I was buying was not mistakenly a 747 Landing Gear. On the afternoon (West Coast) of 4/28/10, I ordered (via internet) one PS21215123 Ice Maker Assy. Much to my pleasant surprise, it arrived via FedEX on 4/30/10 (no freight charges to me).

My repair/replacement efforts were hampered by the effects of my right rotator cuff surgery a few months before and major left wrist surgery two months ago to remove fractured bones and torn ligaments.

Undaunted by my physical handicaps, I forged forward. After re-installing the unit, I turned the water supply and electricity back on. It was graveyard dead. I wisely then bought two bags of ice as an interim solution to the severe needs of my wife and me for our daily chilled evening cocktails. I removed the unit, checked it out and re-installed it. I bought two more bags of ice. All the while, I turned the water and electricity off and on as required by reasonable safety standards. High tediousness!

Several more home maintenance tasks then arose for Sergeant Super Fixer, but I returned to the ice maker problem on 4/8/10. Last chance--remove the device and insure there was no frozen ice in the inlet tube--or call the local partsless repairman. No ice found, but I did learn the wiring connector to the unit was awry--no contact! While explaining that to my wife, I realized the two upper mounting screws were intended to be partially installed into the freezer wall to accommodate the unit's slotted mounting holes! Then, tighten the screws. Oh my God! During my 143 installations and removals, I had installed those screws blindly--using the (handicapped) skills of my right and left hands without any benefit of direct eyesight.

I returned to my challenging project this morning (4/9/10), fully utilizing all the expertise I had gained yesterday. Fifteen minutes of amusing effort! Turn on the juice! Turn on the water!Two hours later, ice cubes were dropping into the bin like rhinoceros bisquits in the jungle.

Hallelujah! I now am free for the next challenge!

HINT: Put a bed pillow (an old one, or your wife's) in the freezer compartment to soften the harshness of its cold metal on your back, if you use the "crawl in on your back" approach.
Parts Used:
Replacement Ice Maker
  • GORDON from CUPERTINO, CA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
51 of 70 people found this instruction helpful.
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compressor clicking but not turning on
I just opened up the fridge back panel accessed the old relay/capacitor, pulled it out, replaced with the new one, snapped it back into place, tested it (compressor came on), replaced the back panel and went on my way. Really, really easy repair.
Parts Used:
Compressor Start Device and Capacitor
  • brice from irving, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
45 of 55 people found this instruction helpful.
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Light Switch broke
An easy job for smaller hands. Removed the two bolts holding the light cover. Removed two electrical connections from the old switch by pinching the retaining clip,removed the switch, snapped in the new one and re-attached the connectors. Your online illustrations helped me to know that the plastic housing for the light switch would only swing down so far and was not intended to be removed. Saved me from breaking that plastic cover's tabs. This home repair saved me more than 5 times the cost of hiring a professional to do it. Very happy homeowner.
Parts Used:
Refrigerator Door Switch
  • James Richard from St. Cloud, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
44 of 60 people found this instruction helpful.
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The controsl on my Triple Cool Climate control were not responding. I could not turen off alarms or change temperatures.
First I removed the plastic light shield. That snaps into place. Next I removed the plastic facade which snaps in from behind. It has plastic mounting points, I had to use a long straight screwdriver to do this. Then I unplugged the old board and replced with new.
Parts Used:
Electronic Circuit Board
  • Ricardo from Whittier, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
55 of 93 people found this instruction helpful.
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Scratches in Surface
This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.
Parts Used:
Touch-Up Paint - White
  • Michelle from Richardson, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
64 of 125 people found this instruction helpful.
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Broken hinge on bottom drawer lid.
The lid that covers the front of the lower meat / produce drawer hinges upward on two small ( easily broken) plasic pins, one on each side of the drawer. One pin is moulded into each "END CAP" that also supports the drawer glides and glass shelf above. The entire end cap must be replaced to repair the hinge. The left side is easy (it's the only one I had to replace); the right side might be more difficult because the right end cap includes a temperature control.
1) Remove the two produce drawers above the lower drawer.
2) Lift off the front glass shelf support, the glass shelf, and the rear glass shelf support from below the two produce drawers.
3) Slide the lower drawer half way out. Remove the drawer lid by disengaging it from the remaining undamaged hinge pin on the OK end cap. Careful not to break the good one.
4) Slide the lower drawer all the way out, then lift up and towards you to remove it from its glides.
5) Using a 1/4" nutdriver or socket, remove the three recessed screws. Leave the drawer glide alone for now.
6) Pull the front of the end cap up and towards you about 3/4" to disengage it from a small retainig button at the top front. Pull the end cap toward you to disengage the two rear retaining fingers.
7) Using a small Phillips screwdriver, remove the drawer glide from the broken end cap and attach it to the replacement end cap. Note which end is the front before removing it.
8) Reassemble in reverse order. Again, be careful with the hinge pins.
Parts Used:
Pantry End Cap - Left Side
  • Michael from Dublin, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
33 of 36 people found this instruction helpful.
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Plexiglas in lid cracked after heavy object fell from shelf
This was very easy...
1. Pulled pantry shelf to fully opened position
2. Carefully pushed left lid hinge in with thumb to clear lid
3. Gently lifted lid past lid hinge
4. Right side then easily cleared right hinge
5. Reversed above =>
6. Inserted new lid onto right hinge
7. Gently pushed left hinge in with thumb far enough for lid to slip into place
8. Slipped lift side of lid into place
9. Pushed pantry back into place
10. ALL DONE! Less then 10 minutes from opening replacement lid box to cleaning up.
Parts Used:
Pantry Drawer Lid
  • Michael from Ludington, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
28 of 28 people found this instruction helpful.
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While cleaning frig, I broke the right side pin the crisper door pivits on.
First I looked at new replacement part, saw what held the part to the frig. Then removed the crisper drawers and vegie drawers and related support pieces. Used socket wrench to take out three screws and started so remove endcap. Realized endcap was attached to a piece that controls air flow to drawer, located supporting screw, removed and entire assembly came right out. I fumbled my way through the linking mechanism being very careful not to force and break anything. Once I figured out how all this worked, it went back together in a few minutes. Replaced the four screws that held the 2 pieces (endcap and airflow) to frig, replace drawer slid, replaced all draws. Done 30 minutes, start to finish. I found Customer Service VERY helpful while ordering piece, couldn't believe it was under $10 and fit exactly! Thanks PartSelect.com!
Parts Used:
Pantry End Cap - Right Side
  • Bryan from Panora, IA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
31 of 38 people found this instruction helpful.
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Had to replace a hose connector at the base of my refrig/frreezer
Perhaps a helpful hint:

When aI received the hose adapter/connector, I inserted the 2 hose ends only to have water drip from the connection.
I used a utility knife to remove an inch from each side, then reinserted the hoses. That made the differnce. Dry as a bone.

LG
Parts Used:
Water Tube Connector/Union - 5/16 to 5/16
  • Leo from Salem, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
43 of 76 people found this instruction helpful.
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Latch was broken on the filter cover and would not hold the filter in place.
Ordered a new filter cover, received in 2 days and installed it in about 5 minutes. Worked perfectly.
Parts Used:
Water Filter Cover
  • Ken from St. Geogre Island, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
34 of 49 people found this instruction helpful.
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Icemaker arm was broken
The tiny piece of plastic that holds the wire that shuts off the icemaker, broke early on with our fridge (after just a few months.) We superglued it, but last week it bit the dust for good.

Once I got this part, I removed the freezer door and trays, and pulled the icemaker out by removing 3 flathead screws and unplugging the cables. Laying in the freezer on the floor was a bit unconfortable, but not too bad.

Then I inspected the icemaker. There was no obvious way to remove the part without disassembling the front of the unit (where the motor is) to release the spindle and free the part, so I did that - 3 or 4 nuts was all that held it together. Once that was out, I removed the spindle, swapped out the part, and put it all back together and back in the freezer. Plugged it in and waited.

It took a while to start making ice. Like 5 hours. Now it's going pretty slow (much slower than before.) Haven't had time to look into it, but my suspicion is the rubber hose that feeds water into the icemaker is blocked with ice or kinked. In any case, we have ice now (but not a lot), and the unit shuts itself off properly. However, we went from having too much ice (thing never shut off) to too little (thing makes ice too slow), so I need to shoot for somewhere in the middle ;)
Parts Used:
Water Fill Cup and Bearing
  • Jason from Austin, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
32 of 44 people found this instruction helpful.
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The light switch on the refridgerator broke - no light.
Once I saw the replacement part I understood how to pry out the switch with a small screwdriver. Then just unplug the old one, plug in the new one and pop it into place.

The PartSelect site made it easy to correctly identify the correct part, it was inexpensive, and the shipping was fast.

I'm very pleased!
Parts Used:
Refrigerator Door Switch
  • David from Albany, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
34 of 52 people found this instruction helpful.
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The evap motor failed (no air movement inside of refrierater
Removed screws from cover tested for power to motor found power was on to motor but motor did not work. I went to your web site was able to locate part in about 5 minutes . Even with over night shipping the part came to about $50,00, far cheaper tha a service call would have been.

Thanks John Paulsell
Parts Used:
Freezer Evaporator Fan Motor - 115V 60Hz
  • John from Flagstaff, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
28 of 35 people found this instruction helpful.
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The refrigerator was freezing most products
Remove the light cover. Use a flat head screw driver to push in the tabs on the back of the program mount and pull down to expose the computer board. The Thermistor is clipped on under the vent holes on the right side. Cut both wires to remove the old thermistor strip a 1/4 inch off the remaning wires and the new thermistor wires twist both ends together crimp on the wire caps snap in the new thermistor reinstall the program board until the retainer clips snap into place, slide the light cover back on.
Parts Used:
Thermistor
  • michael from MARION, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
25 of 28 people found this instruction helpful.
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Ice Maker was leaking water and causing the ice to freeze into a block
First I removed the Ice bin, I then loosened the ice bin rail under the ice maker and removed the screw that attached the bottom of the ice maker to the side of the fridge. I unplugged the power to Ice Maker from the back of the fridge and unscreewed the two screws that secured the ice maker to the fridge. This allowed the Ice Maker to be removed from the fridge. To replace the new ice maker I simply repeated the steps in reverse.
Parts Used:
Replacement Ice Maker
  • Shelley from Katy, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
30 of 47 people found this instruction helpful.
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All Instructions for the KBRS20ETBL00
16 - 30 of 771