KBFS20EVMS1 KitchenAid Refrigerator - Instructions

For replacing end cap, LH pantry part:
removed large pantry drawer
removed two small upper pantry drawers
removed glass panel and long braces---all these parts required no tools
used 1/4" nut driver to remove 3 screws from broken end cap, LH pantry part and shook it to release it from the refrigerator
used phillips head screw driver to remove drawer arms
replaced metal drawer arms to new end cap, LH pantry part
attached new end cap, LH panrty part to refigerator and finised by using nut driver on all 3 screws. then replaced other pantry dawers, glass shelf, and pantry cover. EASY!

The repair seemed simple, I just needed to remove the old bracket -- 4 screws -- and slip the new one on.

The tricky bit is that the roller bracket holds the weight of the fridge. So in order to make sure that the fridge did not fall over, and to keep the installation point off the ground so that I could align the screw holes, I needed to shim up the side of the fridge that I was working on.

To tap in the shims, I used a hammer and a spare chunk of wood. I ultimately used 3 shims, and kept tapping until the roller wheel could roll freely. Then I knew that the fridge was high enough. After that, it was pretty easy to remove the 4 screws, align the new bracket, and replace the screws. After that, in order to get the shims out I could just extend the foot brake as it was designed, and that lifted the fridge enough for me to easily slide out the shims. After that I just had to level out the fridge by adjusting the two feet.

First I unplugged the unit, then I popped off the cover to the icemaker electronics. Removed 4 screws, pulled out the broken electronic panel, and replaced with the new one. Returned the screws and cover. The next moring the ice bin was full.

This must have saved me $300, and the inconvernience of waiting around for the repair man. He would have made two trips since he would never have had this part with him.

Ordered new drawer -- fast and easy to find the correct part on this site. I also felt that the price was very reasonable.
Except for one thing, it would have been simple to slide the new drawer in.
The original drawer has a white plastic "face" that is removable.
"Removable" is a relative term. It took my wife and I over 20 mins to very carefully remove the face without breaking. One person could not do it --- you need to hold the drawer firmly while another pries the face off carefully. Once off, it was able to be pushed on to the new drawer -- be firm.

Beware - the website does not indicate that doors are different sizes on this model refrigerator. Not paying attention I ordered 2 of the same size gasket which only fit the right side door - had to send one back and reorder left side from Whirpool directly.

The actual installation is very easy. It may take a day or so the gasket to feel like its actually making a good seal.

1. Empty your fridge. Lighter is easier to move and this is the hardest step in the fix. 2. Move your fridge so you can get behind it. Unplug the fridge. 3. Use a 1/4in nut driver to remove the screws from the back panel. 4. Remove the back panel. 5. Locate the compressor (big cylinder, usually black) and find the capacitor (PS11757023) and start dev (PS11750123) plugged into the side of the compressor. 6. There is a steel spring restraint wire, remove this. 7. Remove the pin connector (plastic w/ wires going to it) by pressing and pulling gently. Remove the old capacitor and start dev. 8. Assemble the new capacitor and start dev to each other. 9. Plug the pin connector into the new replacement components. 10. Align the start dev to the location of the old components. There is a 3 pin outlet that aligns to the 3 plug holes on the start dev. Align the plug then push gently but firmly to seat the components back together. 11. Reinstall the restraint wire. 12. Reinstall the pack panel. 13. Put your refrigerator back in place and load it up! You're all done!

I ordered a new crisper drawer from PartSelect over the internet one morning at approximately 10:00am, and the product was delivered, non-express delivery, the next day at about 4:pm. The front coverplate of the old crisper came off easily, and snapped into place on the new drawer easily. The entire repair/replacement took less than 5 minutes.
Service from PartSelect, from locating, to ordering, to rceiving the part could not have been simpler or more efficient. A 5 star experience.Thank you.

Watched Partselect video of P-trap installation.Removed water line & back cover& disconnected wires to water solenoid .Removed old drain tube & old problematic rubber funnel. Used contact cleaner to clean rubber residue from drain line and used a little silicone to aide reassembly. Job went well thanks to video.

(1) Removed the three screws which attached the ice maker to the freezing compartmnet wall in refrigerator; (2) Disconnected the power to the old ice maker; (3) Removed the old ice maker from the freezing compartment of the refrigerator; (4) Took the white front cover off of the old ice maker; (5) Disconnected the wiring harness from the old ice maker; (6) Removed the "ice making-stop arm" from the old ice maker; (7) Placed the items taken from old ice maker on to the new ice maker; (8) Reconnected the new ice maker to the power; (9) Placed the new ice maker in the proper position in freezing compartment of refrigerator and replaced the three screws. JOB DONE!

Lower the filter bottom housing to gain access to the filter. Unscrew the filter and install the bypass cap. Secure the lower filter housing to the top assembly.

Removed the hinge cover, removed three hinge screws, removed door. Then I used a screwdriver to pry out the hinge bushings, pushed the new ones in and replaced the door. Both Maytag and Lowe's (who held the extended warranty) said that the door was not a repairable item and would have to replace the whole door. Since that would cost more than the value of the fridge, they voided the warranty and returned my cost. Too bad we didn't know about Part Select, we would have held their feet to the fire.

It is simple, unscrew the old screw in the new one.

It actually took 1 day and 15 minutes to fix this problem.

I removed the drawers and shelves in the area around the pantry. I carefully took apart the sliders and plastic parts that comprise the endcap/temperature adjuster. Then I tried to replace the unbroken part into the assembly. At that point I realized that something was wrong and I had ordered the wrong part. So I cleaned and put the broken part back in the refrigerator to wait for the replacement.

PartSelect customer service person was terrific and had the correct part on the way to my home immediately. I don't know how, but it arrived the NEXT day!

THEN, it took me 15 minutes to unscrew the sliders, endcap and replace both.
Thank you PartSelect.

Just replaced the switch, but unfortunately that was not the problem; nor was it the bulb....so I am back to square one.
But Parts Select is a great place to order from. Thank you.

Old gasket was pulled off with ease. New gasket came folded in-half in cardboard box and was flattened in several places. It was reshaped with ease with the heat from ny wife's hair dryer. Insrallatint took about 5 minutes and seal was perfect. Took less than 15 minutes total.